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Eurostars Centrale Palace

4.0 star property

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Photo gallery for Eurostars Centrale Palace

Lobby
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Terrace/patio
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
Via Vittorio Emanuele, 327, Palermo, PA, 90134
  • Quattro Canti
    ‪1 min walk‬
  • Teatro Massimo
    ‪8 min walk‬
  • Palermo Harbour
    ‪6 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪30 min drive‬

Room options

View all photos for Superior Room (Extra Bed)

1 bedroom, minibar, in-room safe, individually furnished

Superior Room (Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Single Room

1 bedroom, minibar, in-room safe, individually furnished

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Presidential Suite (Family)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, individually furnished

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Double or Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, individually furnished

Junior Suite

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 2 Queen Beds

Presidential Suite, 2 Queen Beds | 1 bedroom, minibar, in-room safe, individually furnished

Presidential Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 156 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Diplomatic)

1 bedroom, minibar, in-room safe, individually furnished

Suite, Multiple Beds (Diplomatic)

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, individually furnished

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, individually furnished

Superior Room

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Terrace

Family Room, Terrace | 1 bedroom, minibar, in-room safe, individually furnished

Family Room, Terrace

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double Room Single Use (with French Bed)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Economy Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Junior Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Suite (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, 1 Double or 2 Single Beds (Family)

1 bedroom, minibar, in-room safe, individually furnished

Junior Suite, 1 Double or 2 Single Beds (Family)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Suite (Triple)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room (Con Cama Francesa)

1 bedroom, minibar, in-room safe, individually furnished

Double Room (Con Cama Francesa)

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Presidential Suite (Quintuple)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About this property

Eurostars Centrale Palace

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Eurostars Centrale Palace offers 104 accommodations with minibars and a safe. Each accommodation is individually furnished. LCD televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of Eurostars Centrale Palace's great location. During your stay, you're just a quick walk from Via Vittorio Emanuele. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Via Vittorio Emanuele and 3 minutes on foot from Via Roma
  • Cats and dogs welcome free of charge
Eurostars Centrale Palace offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A rooftop terrace, a library, and multilingual staff are also featured at the luxury Eurostars Centrale Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Restaurant 1892 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Ai Tetti – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 18 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ai Tetti
  • Restaurant 1892

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library

Family friendly

  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1800
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.0 per night.
  • Cots (infant beds) are available for EUR 6.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 per person
  • Self-parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 6.0 per night
  • Rollaway bed fee: EUR 42.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Palace
Centrale Palace Hotel
Centrale Palace Hotel Palermo
Centrale Palace Palermo
Hotel Centrale Palace
Centrale Palace Hotel Palermo, Sicily
Eurostars Centrale Palace Hotel Palermo
Eurostars Centrale Palace Hotel
Eurostars Centrale Palace Palermo
Eurostars Centrale Palace
Eurostars Centrale Palermo
Eurostars Centrale Palace Hotel
Eurostars Centrale Palace Palermo
Eurostars Centrale Palace Hotel Palermo

Reviews

Eurostars Centrale Palace Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 431 out of 1002 reviews
Rating 8 - Good. 386 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

Reviews

10/10 Excellent

ZAZA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice and helpful people, great location just the parking is really difficult, but hotel helped us with that and thank you them for doing that, it is beautiful everything it looks like in 1960th.
Stayed 1 night in Jun 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, amenities
Excellent location in walking distance to many attractions, nightlife and train station. Giamopiero at the front desk was welcoming, knowledgeable, professional and kind. He truly made our stay in Palermo exceptional.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa, Studio City

Liked: Cleanliness, amenities, property conditions & facilities
Central location - busy area but hotel and room is as very quiet, great air conditioning and good water pressure in the shower. Very helpful and courteous staff. It was a great find.
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven Rudolph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old-world property. Great location. Wonderful staff: Stefania and Matteo were warm, friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Rosi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
They really need a facelift in a number of areas-bathrooms, lighting in common areas to relax; couches outside the superb breakfast room are torn It’s a beautiful hotel with terrific service that needs a bit more attention. Take a page from the Hotel Quirinale playbook in Roma.
Stayed 2 nights in May 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaimie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an excellent location.
Stayed 2 nights in Apr 2025

8/10 Good

Amar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly good , breakfast quality could improve as it was drab
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Such a great find in Palermo
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities
Very nice and old style hotel, I loved it, all the furniture are kinda old, it is not a modern hotel, very original and historic building, very good location, and very nice front desk staffs
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

JOANNE

Travelled with family
Great location and great staff. Will be staying here every time I go to Palermo
Stayed 2 nights in Jan 2025

2/10 Terrible

Lora

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Use a Third-Party Booking Agent

I did not stay here. Due to issues with airlines, we did not get to stay. I tried to cancel online THIRTY minutes after I made the reservation and the message I got was that I should have cancelled that morning. I did not even make the reservation until the evening. Then I called the hotel directly and they told me they could not do anything for me. Glad I get to call my bank now and dispute this charge for a hotel room I never stayed in.
Stayed 1 night in Jan 2025

10/10 Excellent

asa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo, center

Great location of the beautiful older style hotel. Gorgeous atmosphere. Large rooms! Close to activites and walking distance to main train station.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to Four Corners and walkable to most attractions
Stayed 2 nights in Dec 2024

10/10 Excellent

Dylan Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 10 minute walk from the train station and 5 from Ortigia, this was really well placed for all the sightseeing I wanted to do while in Syracusa.
Stayed 4 nights in Dec 2024

8/10 Good

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel you should see

Unique hotel. Lots of very interesting rooms and nooks and crannies. Very friendly staff. They have onsite parking but was a challenge to get there. But not their fault. In the historic district so central to everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location highly recommended
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A haven in the middle of Palermo

The hotel was centrally located. It's a grand old building with beautiful marble decor and glorious chandeliers. The reception staff were friendly and helpful. The rooftop restaurant was a delightful fine dining experience at a good price.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with partner
Great personality- the building and the stafff …and location outstanding
Stayed 1 night in Nov 2024

2/10 Terrible

tushar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had horrible experience of this hotel. First, we had to drag our bags to the hotel as taxi driver dropped us in the next street corner because it was no entry street. Then the room they gave us was stinking with dust, mold and mite as if it was not used for years ! The bathroom was stinking with bad smell! The bed was hair of the queen size single bed. So we called Expedia. They gave us another room, which was worse if not good. Two tween bed on each corner of the room and bathroom was stinking and room was as not used for years ! The furniture was century old and not maintained! We jdecided to checked out and moved to another hotel , Grand Hotel Wagner after we went there and checked it out ourself. We were celebrating our 41st anniversary and we were totally disappointed with Eurostar and we called Expedia for give us full refund. Expedia should not list this hotel at all. Please take it out of your listing and arrange for the full refund. Thank you for understanding!!
Stayed 3 nights in Oct 2024

4/10 Poor

Cathy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Maximillion

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t post reviews but due to how poor quality this hotel is I feel compelled to do so. The hotel advertises double rooms. Beware, as they provide poor quality 3/4 beds also known as French beds. Alternatively, if you’re really unfortunate you’ll be given a couple of single beds aka a rock and a hard place. If you like tired facilities, smoke smells in the corridors, stained pillow cases, noisy rooms from the infernal scrapping of chairs on the dining room hard floor above your head in the early hours, along with unhelpful argumentative staff, and overpaying when there is soooo much better value out there, this hotel is for you.
Stayed 4 nights in Oct 2024