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View all photos for Family Room, 2 Double Beds (Classic)

Family Room, 2 Double Beds (Classic) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Family Room, 2 Double Beds (Classic)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed, Terrace

Privilege, Room, 1 Double Bed, Terrace | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Privilege, Room, 1 Double Bed, Terrace

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 1 Double Bed, Balcony

Studio, 1 Double Bed, Balcony | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio, 1 Double Bed, Balcony

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Balcony

Superior Room, 1 Double Bed, Balcony | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Room, 1 Double Bed, Balcony

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds, Balcony

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Hotel Pforzheim

Adults-only hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Hotel Pforzheim offers 200 accommodations with washers/dryers and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Pforzheim hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Mercure Hotel Pforzheim. During your stay, you'll be close to Pforzheim Schmuckwelten. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Allegro
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 6 minutes by car from Pforzheim Schmuckwelten and 7 minutes from Theatre Pforzheim
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Mercure Hotel Pforzheim. Parking is available for a fee. You'll have access to the health club at a partner property.

This Pforzheim hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Allegro – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 0 metres
  • Covered parking on site (EUR 10 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Allegro

Things to do

  • Bicycle storage
  • Books
  • Games
  • Shopping centre

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways (100 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Covered self-parking fee: EUR 10 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Residenz Pforzheim Hotel
Hotel Residenz Pforzheim
Residenz Pforzheim
Hotel Residenz Pforzheim Pforzheim
Hotel Residenz Pforzheim Hotel Pforzheim

Mercure Hotel Pforzheim Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 184 out of 648 reviews
Rating 8 - Good. 305 out of 648 reviews
Rating 6 - Okay. 115 out of 648 reviews
Rating 4 - Poor. 28 out of 648 reviews
Rating 2 - Terrible. 16 out of 648 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

J

Travelled with family
Liked: Cleanliness, staff & service

Friendly staff, clean rooms, but substandard

Booked a Twin room as on route to a family holiday, room had no aircon , and where it was so hot we had the window open, unfortunately we were directly opposite a car wash so were rudely woken at 0600 when the car wash started, there was lots of noise from traffic. no mini fridge just a hole where it once was, staff were friendly but wouldn’t stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Bobby

Stayed 1 night in Jun 2025

8/10 Good

Leonardo

Travelled with family
Liked: Staff & service, property conditions & facilities
All good but the Italian restaurant was not brilliant
Stayed 1 night in Mar 2025

10/10 Excellent

Paul, Tunbridge Wells

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here. Friendly staff Easy check in Good breakfast choices
Stayed 1 night in Mar 2025

10/10 Excellent

Sybille

Liked: Cleanliness, staff & service

Some room comfort TLC/ overhaul could be happening

Stayed 2 nights in Feb 2025

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo journey, quick pit stop

It's a part of a long journey. I just stopped to sleep. The propoerty is close to a highway. So road side rooms might be noisy with some German exhaust lowers noisy cars. The hotel is fina. With ample space of parking underneath. Great stuff.
Stayed 1 night in Oct 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Eric Landrie N

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fantastic and nice place to stay. Easy-going staff and well-cleaned room and bathroom.
Stayed 1 night in Sep 2024

6/10 Okay

anthony

Travelled with family
Disliked: Amenities
Website only states breakfast available and parking available. Breakfast for 3 people was half the cost of the stay, way to expensive for what was provided. Parking was not well signed and very difficult, also €10 ontop of the stay. Stains and splatter marks on wall of room.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Luigi

Stayed 1 night in Jul 2024

10/10 Excellent

rayna

Stayed 3 nights in Jun 2024

8/10 Good

Paul

Travelled with group
Stayed 1 night in Jun 2024

6/10 Okay

Gerard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very nice and fancy. The breakfast wasn’t that good.
Stayed 1 night in Jun 2024

10/10 Excellent

karin

Stayed 1 night in May 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice relaxing feeling to the environment inside! Staff were excellent and spoke good English!
Stayed 1 night in May 2024

2/10 Terrible

Bogdan

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After midnight there is nobody available for checking in. We paid for one night but couldn't get to the room.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As usual, good service and location

Upon entering our room, we were welcomed by a cloud of old cigarette smell I requested a NS room. Someone before us dod not bother to go by the rools I went to the receptionist who was very apologetic and gave us a different room. I am very grateful for her help to change the room for us.
Stayed 1 night in Apr 2024

8/10 Good

Mirco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally good stay.

Generally a great stay but had a problem with the shower in the morning, which when i reported it, they just said ok, thank you. Anyway I did without the shower.
Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel.

A nice room with a balcony that had everything one needed for an overnight stay.
Stayed 1 night in Oct 2023

8/10 Good

Michael, Unionville

Travelled with partner
Liked: Staff & service, property conditions & facilities
Unfortunately there is no room service. If you stay for several days that's very inconvinient
Stayed 5 nights in Sep 2023

10/10 Excellent

Irene

Stayed 1 night in Aug 2023

8/10 Good

Kevin

Stayed 1 night in Aug 2023