Tru by Hilton Gilbert

2.5 star property

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Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
Business centre
Lobby
Sports facility
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • Place, SanTan Village Marketplace
    ‪14 min walk‬
  • Place, SanTan Village
    ‪14 min walk‬
  • Place, AZ Ice
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪29 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Gilbert

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with a safe and a hairdryer. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Gilbert. During your stay, you're just a quick walk from Topgolf. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, locker space and a 24-hour business centre
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from SanTan Village and 12 minutes from Superstition Springs Center
  • Cats and dogs welcome for a fee
Tru by Hilton Gilbert offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. An arcade/games room, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Gilbert. Free self parking is available.

This Gilbert hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property and room very clean and nice, staff were extremely nice and pleasant, would recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2025

10/10 Excellent

Holli

Stayed 1 night in Sep 2025

8/10 Good

Raquel

Stayed 1 night in Sep 2025

8/10 Good

Raquel

Stayed 1 night in Sep 2025

10/10 Excellent

Kristen A

Liked: Cleanliness, staff & service, property conditions & facilities
Grea
Stayed 1 night in Sep 2025

10/10 Excellent

John R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and their lstaff were awesome! Courteous and polite.
Stayed 2 nights in Sep 2025

4/10 Poor

Kassady

Stayed 2 nights in Jul 2025

10/10 Excellent

Angerla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

jon

Stayed 1 night in Sep 2025

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 5 nights and this was def one of the better stays I’ve had at a hotel around this price point.
Stayed 3 nights in Sep 2025

10/10 Excellent

BRADLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachael was totally welcoming and warm upon checking in. We loved the modern styling of the hotel and the pool felt great! Will definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Arisma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, fun lobby, good breakfasts!
Stayed 1 night in Sep 2025

2/10 Terrible

Clive

Disliked: Cleanliness, staff & service
I had to check out early and they were completely unwilling to work with me. Charged me for 3 nights I wasn't even there.
Stayed 6 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

salah

Travelled with family
Liked: Cleanliness, amenities
Very beautiful the room is very nice and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca (I think that’s what her name was) was absolutely amazing! Super inviting and friendly!! Would definitely stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, amenities
Friendly staff. Clean room.
Stayed 1 night in Sep 2025

8/10 Good

Duwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minimal room. Outstanding breakfast

The room was clean but very minimal. No couch, or chair. No microwave. Only one seat at a desk. Location of the hotel was great for our needs. The breakfast was great, the best variety we have ever experienced.
Stayed 3 nights in Sep 2025

10/10 Excellent

Baltazar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
by far one of the best hotels I've stayed in, while in Phoenix. I will be coming back to book again soon! well recommended.
Stayed 1 night in Aug 2025

6/10 Okay

Danny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need updates to standard amenities and technology. Smart TV in rooms do not allow streaming network services (e.g. Netflix, Amazon Prime, Hulu). There is no coffee maker in room (only place I’ve ever stayed without one). Sure, free coffee available in lobby area, but very inconvenient. Finally, keyless access to room (via mobile app) never worked so I used my key each time
Stayed 1 night in Aug 2025

8/10 Good

Chloe

Stayed 4 nights in Aug 2025

10/10 Excellent

BRADLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tru Has Good Energy, Colorful and has a Good Vibe!

This place has a cool vibe, very colorful and was very comfortable for my mutts, as well. Finally, grabbed the breakfast on my last day, which was an added bonus. Had a joyful conversation with members of the staff, as well. One of the best hotel experiences I have ever had...would stay here again in a heartbeat!
Stayed 4 nights in Aug 2025

6/10 Okay

Phillip

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025