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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
VIP Access

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Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Free minibar, desk, laptop workspace, blackout curtains
Interior
Snack bar
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Playa Paraiso Golf Course
    ‪7 min drive‬
  • Maroma Beach
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

BEACH FRONT SWIM UP JUNIOR SUITE | View from room

BEACH FRONT SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

PREMIER SWIM UP JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout curtains

PREMIER SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout curtains

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL SUITE

ROYAL SUITE | Free minibar, desk, laptop workspace, blackout curtains

ROYAL SUITE

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout curtains

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout curtains

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER BEACHFRONT JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

14 outdoor pools

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.2 out of 5, Very good, (97)
The price is €491
for 1 room
includes taxes & fees
18 Jun - 19 Jun
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront aparthotel with 6 outdoor pools
Catch some rays on El Dorado Royale, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted bath and offers free WiFi and free minibar items. Thoughtful touches include bathrobes and slippers. Other touches available are room service and a Smart TV.
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and complimentary bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Royale, Catamarán, Cenote & More Inclusive. During your stay, you'll be close to Maroma Beach. Free WiFi in public areas, free valet parking and a free round-trip airport shuttle are available. This luxury aparthotel has 476 apartments. Each apartment includes amenities such as free WiFi and in-room jetted baths.
  • Each apartment offers free minibar items, in-room jetted baths and a Smart TV
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine at LA CANTINA BAR, one of the property's 12 restaurants and 9 bars/lounges
  • Take a swim in the 6 outdoor pools
  • Indulge with manicures and pedicures, aromatherapy or massages at NÁAY SPA
  • Amenities include laundry facilities, a terrace and an ATM
  • On-site recreation includes a private beach and a gym
  • Guests speak favourably about the overall condition of the property and the restaurant
  • 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club
  • Free airport and theme park shuttle service
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This Mediterranean aparthotel also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

LA CANTINA BAR – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
D´ITALIA VILLAS – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
KAMPAI – This restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES – On-site theme restaurant. Open daily.
KICK – On-site bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
El Dorado Royale, Catamarán, Cenote & More Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 275 out of 444 reviews
Rating 8 - Good. 97 out of 444 reviews
Rating 6 - Okay. 41 out of 444 reviews
Rating 4 - Poor. 17 out of 444 reviews
Rating 2 - Terrible. 14 out of 444 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Devin

Travelled with partner
Liked: Cleanliness, amenities
The property grounds were very beautiful. The staff was really nice. The breakfast and lunch options were good. The dinner food quality was below what we have experienced from other resorts. We appreciated the 'more inclusive' options including a trip to Maroma Beach and round trip transportation from/to the airport.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing, I had so much wonderful food. There were some good activities. The catamaran and snorkling was nice. I paid extra to scuba dive and it was wonderful. Booking dinner is somewhat complicated. You should do it as soon as you arrive because many restaurants don't have availability unless you're a week out. There is an app but it doesn't always work, so you have to book with a concierge and they aren't always near your room, have limited operating hours, and sometimes can't book you right away because they have computer issues. Eventually I got booked and got to try many of the different restaurants. The staff was excellent and the food was amazing. There were some art activities like pot painting and tie dye. It's limited to 10 people so show up early. These activities are very fun. There is a chalk board where you can see the schedule, that is the only place this information is available.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, room comfort

Relaxation with amazing food and resort

Excellent stay, fresh towels am and pm, never had a bad meal. The Veal was outstanding!! Every single employee was pleasant. We will recommend to others
Stayed 7 nights in Feb 2025

10/10 Excellent

Erwin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I have been to several resorts, and we think this one is beautiful and staff is friendly and great.
Stayed 3 nights in Feb 2025

10/10 Excellent

jeffery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of things to do clean and quiet and friendly staff diffently go back
Stayed 11 nights in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Would go again!!!
Stayed 4 nights in Feb 2025

6/10 Okay

Amanda Jo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Looks like many things are being updated or recently updated! Food at restaurants were pretty good, some things better than others. Our door at first wouldn’t latch well and would come back and it would be open. They did come and made it a bit better so it would latch if we closed it just right. The air conditioner leaked water all over so was glad we didn’t have anything sitting near it. Overall we had a great time though! They also could be a bit pushy on the joining as a member.
Stayed 4 nights in Feb 2025

8/10 Good

Cynthia Daniels

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Reservations for dinner difficult to get at a reasonable time. Hazardous to walk the property due high speed service vehicles.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stacey

Stayed 6 nights in Feb 2025

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, room was nice & clean, food was just ok, a buffet option for dinner would be nice, pools were cold, and get there early for a seat! Overall a good experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

ELAINE

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Berenize

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time here & the property was very nice. The staff was very helpful. Lots of activities to do.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin John, St. Regis Falls

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is beautiful! The rooms are clean and spacious. The staff is accomodating and friendly. The pools are clean and cared for. We will be back for a return visit.
Stayed 6 nights in Feb 2025

8/10 Good

holly, Boise

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and staff was easy to communicate with, great service and quick. Only complaint would be there is no buffet for dinner/lunch option. You have to make reservations for any dinner options and most nights were completely booked so we ended up having to order room service quite a bit. Food was good. Would stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

shawn

Stayed 7 nights in Dec 2024

8/10 Good

Ky An

Good
Stayed 4 nights in Feb 2025

6/10 Okay

Cassandra

Travelled with family
Liked: Cleanliness
The restaurants were ok, some were great, others blah. Drinks were also just ok. You definitely need to ask for better liquor otherwise you get the worst of the worst. The room was dated but overall nice. Our Ray Ban sunglass were in our carry on bags and stolen from our room. Both mine and my husband's. Front desk seemed unphased by this. Otherwise, the staff was friendly and accommodating..good service at most places. Get to the pools early to reserve chairs, otherwise hard to find spots at the larger pools.
Stayed 5 nights in Feb 2025

10/10 Excellent

amanda

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the cleanliness, staff was very responsive, property was beautiful, activities were fun and there was a good variety.
Stayed 5 nights in Feb 2025

6/10 Okay

Jocelyn

Liked: Cleanliness
Need a more accessible dining option that doesn’t take an hour or more to get your order take
Stayed 7 nights in Feb 2025

8/10 Good

Harish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this resort for 3 nights. The stay was excellent , with easy acess to the beach, lot of dining options and nice bars. The beach itself was not great though. The pools are awesome . Another thing we missed were options for snacks and coffee. There were multiple bars but only one starbucks on the property, which is not inclusive. I loved it overall and would still go there again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas Cary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our experience was exceptional. Would recommend this resort to any one looking for a great adult only relaxing & beautiful experience.
Stayed 3 nights in Feb 2025

8/10 Good

Tabitha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

liping

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025

6/10 Okay

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness
The property was nice but the beach was completely un swimmable . Wouldn’t go back again because of this. We thought you would at least be able to go swimming.
Stayed 7 nights in Feb 2025