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Altis Porto Hotel, member of Preferred Hotels & Resorts – L.V.X.

5.0 star property
VIP Access

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Photo gallery for Altis Porto Hotel, member of Preferred Hotels & Resorts – L.V.X.

Indoor pool, outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
View from room
Daily buffet breakfast (EUR 25 per person)
50-cm LCD TV with digital channels
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Rua Jorge de Viterbo Ferreira, 30, Porto, 4050-313
  • Place, Alfandega Congress Center
    ‪3 min walk‬
  • Place, Livraria Lello
    ‪10 min walk‬
  • Place, Clerigos Tower
    ‪10 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, Courtyard View

Superior Room, Courtyard View | View from room

Superior Room, Courtyard View

9.6 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, River View (1st Floor)

Superior Room, River View (1st Floor) | View from room

Superior Room, River View (1st Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, River View

View from room

Deluxe Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite, Garden View (Rooftop)

50-cm LCD TV with digital channels

Suite, Garden View (Rooftop)

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, River View

Suite, River View | Minibar, in-room safe, desk, laptop workspace

Suite, River View

  • 59 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, River View (Suite)

50-cm LCD TV with digital channels

Penthouse, River View (Suite)

  • 62 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Altis Porto Hotel, member of Preferred Hotels & Resorts – L.V.X.

Luxury Porto hotel connected to the convention centre, steps from Rosa Mota Pavilion
This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a 24-hour fitness centre and a bar/lounge.
Altis Porto Hotel, member of Preferred Hotels & Resorts – L.V.X. offers 95 accommodations with minibars and laptop-compatible safes. 50-cm LCD televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Mandalay Spa Altis Porto has 2 treatment rooms. Services include massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
With your stay at Altis Porto Hotel, member of Preferred Hotels & Resorts – L.V.X., you're connected to the convention centre and just a quick walk from Crystal Palace Gardens. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at Exuberante
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to Ayurvedic treatments, massages or facials at Mandalay Spa Altis Porto
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Rosa Mota Pavilion and 9 minutes on foot from Alfandega Congress Center
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Altis Porto Hotel, member of Preferred Hotels & Resorts – L.V.X. offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and limo/town car service. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury Altis Porto Hotel, member of Preferred Hotels & Resorts – L.V.X.. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Porto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Exuberante – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Slowly – This bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 16 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Exuberante
  • Slowly

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • High chair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2024
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-cm LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 11 2026 to January 31 2026 (dates subject to change):
  • One of the swimming pools
  • Spa
  • Hot tub
The following facilities are closed seasonally each year. They will be closed from 11 January to 25 January:
  • Parking area

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.50 for children
  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 16 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Altis Porto Hotel, member of Preferred Hotels & Resorts – L.V.X. offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 12052
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Altis Porto Hotel Hotel
Altis Porto Hotel Porto
Altis Porto Hotel Hotel Porto

Altis Porto Hotel, member of Preferred Hotels & Resorts – L.V.X. Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 135 out of 160 reviews
Rating 8 - Good. 18 out of 160 reviews
Rating 6 - Okay. 5 out of 160 reviews
Rating 4 - Poor. 1 out of 160 reviews
Rating 2 - Terrible. 1 out of 160 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Julio

Stayed 2 nights in Oct 2025

6/10 Okay

Chantal

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Shimon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite, professional staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few issues with housekeeping but soon rectified. No milk for the hot drinks in room and hot drinks in breakfast room were not very hot. Food was excellent but the cooked food was lukewarm. Otherwise was excellent hotel and staff helpful and friendly
Stayed 9 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops were a bit of a walk away but not a problem. The hotel & staff were excellent and we really enjoyed our 3 night stay. The restaurant was fantastic for breakfasts the evening meal we had and the roof terrace was wonderful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay in porto

Lovely hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Bryony

Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and great location.

The hotel is beautiful and so are the rooms. The upgraded river view was slightly misleading because trees block the view of the river. And the rooftop bar never had a server the 5 times we tried to have a drink up there, so we had to carry drinks from downstairs. Other than that we loved the hotel and would recommend it.
Stayed 5 nights in Sep 2025

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good quality hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The four of us, including our two sons who are in their early twenties, stayed for five nights in two rooms. The hotel managed to provide a twin room for the boys which was appreciated. The rooms were comfortable and the service was excellent. We also enjoyed the rooftop pool and bar. The location was good for us, although it is at the top of a hill so staying there keeps you in shape.
Stayed 5 nights in Sep 2025

10/10 Excellent

Erin

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. A little too far from the main activities, but nothing too complicated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really nice hotel with very attentive staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicolas, Laval

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned to be close to all the action but not in the middle of all of the action which was perfect for us. Access to Yellow Bus tour bus stop 3. Right next to the beautiful Crystal Gardens. Wonderful restaurant in the hotel called Exuberant. We loved our stay in Porto!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Stayed 3 nights in Sep 2025

10/10 Excellent

Linnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff and food was outstanding.

This hotel was run extremely well. Staff were friendly and attentive and befitting of a 5* hotel. We ate dinner in the restaurant and it was top class. We also used the rooftop pool which had great views but limited sun loungers on a busy day. However, there was additional seating around the bar area. Their chauffeur parking service was also very useful for us.
Stayed 2 nights in Aug 2025

8/10 Good

Yusheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Morris

Liked: Amenities
Service and staff were amazing. Room was also really nice.it had all the amenities of a 5 star hotel Just took awhile to figure out the lights. Location was a couple of blocks from city center. Walkable but a little hilly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yusun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet & pleasant place. Staffs are excellent! Highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very relaxing five days at the Altis, the staff were helpful, accessible and friendly throughout. The bottle of wine to welcome us was a lovely surprise. We made use of the excellent gym and spa facilities every day before hitting Porto. We loved the location and view of the Douro from our room - quiet but just a 15 minute walk into the centre or quayside.
View from room 323
Stayed 5 nights in Aug 2025

10/10 Excellent

hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025