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Four Points by Sheraton Matosinhos

4.0 star property

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Photo gallery for Four Points by Sheraton Matosinhos

Reception
Exterior
Lobby
View from property
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Rua Sousa Aroso 188, Matosinhos, 4450
  • Port of Leixões Cruise Terminal
    ‪15 min walk‬
  • Casa da Música
    ‪6 min drive‬
  • Porto Historic Center
    ‪9 min drive‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

Deluxe Room, 2 Single Beds, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking, City View

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Balcony, City View

Superior Room, 1 King Bed, Balcony, City View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Sea View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Matosinhos

Central hotel connected to the convention centre in Matosinhos with a restaurant
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Four Points by Sheraton Matosinhos offers 108 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Matosinhos hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Matosinhos. During your stay, you'll be connected to the convention centre and just a quick walk from Matosinhos Beach. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from SEA LIFE Porto and 5 minutes from Duoro River
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Four Points by Sheraton Matosinhos. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Matosinhos hotel is smoke free.

The hotel hosts a free manager's reception daily.
Lobby – On-site gastropub.
Bar – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bar
  • Lobby

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Four Points by Sheraton Matosinhos offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points by Sheraton Matosinhos Hotel
Four Points by Sheraton Matosinhos Matosinhos
Four Points by Sheraton Matosinhos Hotel Matosinhos

Four Points by Sheraton Matosinhos Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 171 out of 215 reviews
Rating 8 - Good. 40 out of 215 reviews
Rating 6 - Okay. 3 out of 215 reviews
Rating 4 - Poor. 0 out of 215 reviews
Rating 2 - Terrible. 1 out of 215 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close by Matosinhos beach and other restaurants nearby. Room was clean and had good size twin beds for 2 people. Highly recommend
Stayed 1 night in May 2025

6/10 Okay

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with a

Rooms are very nice, modern and clean. Breakfast was terrible. Not what I expected from the usual Portuguese high standards. Shame, other than that it was a nice hotel.
Stayed 1 night in May 2025

6/10 Okay

Anahita

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

An ok stay for 2 nights

Recently stayed at four points by Sheraton Matosinhos. The building was in good condition; our room was small, but clean and well-appointed. Most of the staff were friendly, but the receptionist who assisted us with check-in was impatient and rude, and made us feel not welcomed. On the first evening, the shower flooded the bathroom and the bedroom within 2 minutes. The staff kindly delivered many towels, but we had to use them ourselves to gather the water and dry the floors. They were unable to immediately move us to a different room. We would expect a full refund for the first night of our stay, but the manager said most they can offer is 25% off for each night of our stay (2 nights total). Not sure if we will stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the hotel, we stayed for around 10 days. The staff was very helpful and courteous. The rooms and facilities very clean. The hotel itself is in a very convenient location, being a 5 minute walk from the beach, right next to a supermarket and also very close to bus and metro stops. The best thing is that there is a line of around a 100 fish restaurants at a walking distance too.
Stayed 9 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was a return trip

This was a return trip to this hotel. It is very comfortable and convenient for stays in the redeveloped area of Matosinhos water front. Check-in and check-out were quick and easy, our details being retained on the hotel's system from our last stay. There is a free car park for guests under the hotel, which is super convenient. There for three nights, we slept soundly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yania

Stayed 2 nights in Apr 2025

8/10 Good

Miguel, hollyood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Zdenek

Stayed 1 night in Feb 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely wonderful!
Stayed 6 nights in Jan 2025

10/10 Excellent

Artur Jose Gouveia Jales

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Nimfe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful and clean room. Great location; close to the beach, supermarket and bus stop! However, the female receptionist we had all three days was not very nice unfortunately. Not helpful at all and actually rude at answering our questions. Sighing and rolling her eyes. Nevertheless, we would still recommend this hotel because it was great.
Stayed 3 nights in Nov 2024

10/10 Excellent

kissy

Travelled with partner
Very nice hotel. Great location. Clean and spacious room
Stayed 1 night in Nov 2024

10/10 Excellent

TODD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really nice hotel, highly recommended.

This is a really nice hotel close to the beach in Porto. The staff was super nice and efficient, and the room was very clean and comfortable. We decided to add the hotel breakfast buffet (which was very good), because virtually all of the nearby restaurants did not open until late.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dale

Liked: Property conditions & facilities
Staff was very personable and kind. It was a very quiet and relaxing stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location walkable to the beach
Stayed 2 nights in Oct 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about our stay in this hotel. Amongst others I’d like to mention staff members, who do everything to keep you happy and safe. From the reception to cleaning, (They even offered us to pull our rented car from the hotel’s garage that had a steep way out :-).) Everyone was awesome and deserve a five star rating! We will definitely recommend this place to those visiting Porto.
Stayed 8 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professionally kept. Friendly service and the staff are all professionals well mannered and knowledgeable. Food was great and the pricing are fairly reasonably good. Proprty should be 5 🌟 star's and not 4, Everything about the property online is true to their word as sold to customers. Will book again next year tha same rooms as before. Thank you to all the staff and management who have made our family stay immensely special. Kind regards Malkit Bharij.
Stayed 5 nights in Aug 2024

10/10 Excellent

MARIA CECILIA

Liked: Amenities
Xx
Stayed 1 night in Aug 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night and enjoyed being in walking distance to beach, aquarium, and dining
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, clean hotel

The breakfast provided could have been better. I think the room service menu could have better options as I found them to be limited as a foodie. The staff are incredibly polite and friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Han

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful time and Convenient

A big open plaza right outside and a supermarket right next door. Along with plenty of coffee shops and restaurants close by.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Jun 2024