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Neya Porto Hotel

4.0 star property
VIP Access

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Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Meeting facility
Rooftop bar, ocean views, open daily
Family Room, Garden View | Terrace/patio
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Rua de Monchique, 35-41, Porto, 4050-394
  • Place, Livraria Lello
    ‪11 min walk‬
  • Place, Ribeira Square
    ‪15 min walk‬
  • Place, Porto Historic Center
    ‪16 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, minibar, in-room safe, desk

Classic Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | 1 bedroom, minibar, in-room safe, desk

Superior Suite (Duplex)

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View | 1 bedroom, minibar, in-room safe, desk

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, minibar, in-room safe, desk

Premium Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, minibar, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite

1 bedroom, minibar, in-room safe, desk

Classic Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View | 1 bedroom, minibar, in-room safe, desk

Family Room, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

Neya Porto Hotel

Family-friendly hotel with full-service spa and rooftop terrace
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a conference centre are on-site.
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at Neya Porto Hotel. During your stay, you're just a quick walk from Museum of Port Wine. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Viva Porto
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages, body wraps or hydrotherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by foot from Ribeira Square and a 2-minute drive from Porto Historic Center
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Viva Porto – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo – Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 20 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9365
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 480 out of 672 reviews
Rating 8 - Good. 134 out of 672 reviews
Rating 6 - Okay. 34 out of 672 reviews
Rating 4 - Poor. 8 out of 672 reviews
Rating 2 - Terrible. 16 out of 672 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Modern - 8 min walk to center - helpful staff - great dining next door- But : No effort to let us check early, expensive pkg,
Stayed 2 nights in Aug 2025

6/10 Okay

Omar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices around(I loved the restaurant attached to the hotel)very kind staff, comfy bed, great water pressure,clean room and beautiful view from the roof bar and my room.
Stayed 1 night in Jul 2025

10/10 Excellent

Franky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Idalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated that the hotel was green and trying to make our earth a better place to live. Staying there made me feel like I was contributing to the effort. The only complaint I would have is how difficult it was to turn the air conditioner on and that the charging stations for electronics were not working or charged very slowly. However none of that deterred me from having a good time. The views were wonderful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in Porto, away from centre by easily walkable
Stayed 4 nights in Jul 2025

10/10 Excellent

elizabeth

Travelled with partner
Liked: Amenities
Beautiful hotel
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Portugal Trip

Great location on the Douro River
Stayed 2 nights in Jul 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and hotel! Staff were friendly and loved on-site parking. Would definitely recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcela

Stayed 2 nights in Jun 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the view, the size of the room and the comfort of the bed. Also, the staff was very helpful. It was a little far from the main action, but that may have made the street parking a little easier.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Stayed 2 nights in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I’d highly recommend a stay at Neya. The room I stayed in was spacious and clean with a king sized bed and a balcony view over the river. The bar was lovely too, with a view over the river or over the courtyard on the other side. The guys who run the bar were lovely; very pleasant and attentive. It was busy when I stayed, but somehow managed to also feel quiet and calm. Perhaps because it’s a little further from the hustle and bustle, which may put off the younger crowds. A slight word of warning for those wanting quick access to the center: it’s about a 15 minute flat walk. For anyone who has trouble walking I’d still recommend staying here but making use of Bolt, which is the local, cheaper uber.
Stayed 3 nights in Jun 2025

6/10 Okay

Stuart

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Nicholas Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location away from hustle and bustle of the old town. Clean and spacious room, although another chair would have been appreciated. Recommend a plug be provided for the wash basin to save unnecessary waste of water. Food was okay but no better than average for this standard of hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful two-night stay and enjoyed the location of the hotel. The room was lovely overlooking the cloister courtyard. It's a beautiful hotel I would certainly recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice view of the river. Also, rooftop bar was nice place to unwind after bring on your feet all day walking up & down hills/stairs. Bar tenders were very good. We had the breakfast package whuch was convenient. It is a buffet with bread, scrambled eggs, bacon, pastries, fruit, yogurt& cereals.
Stayed 6 nights in May 2025

10/10 Excellent

Nigel Paul

Stayed 4 nights in May 2025

6/10 Okay

Kristal

Travelled with partner
Liked: Cleanliness
We went here for our honeymoon. We picked the location because of the river views and the onsite spa. When we checked in, the receptionist also promoted the spa services. On our last night at the hotel, we tried to reserve a massage, and we were told the spa staff member was on vacation for the next 10 days. I don't understand why this was promoted as a service if it was unavailable. We asked the staff member if they had any other recommendations, and they responded that any of the spas in the area were good, which was not helpful. They also advertised a bar discount in the elevator, but the bar staff was confused about it, and the front desk said they didn't have that promotion, so I'm not sure why they kept it displayed in the elevator. Most of the hotel was clean, but when we walked through the atrium to the spa/meeting room side, there were hoards of flies all around the entrance, which was unappealing. We loved Porto and plan to return, but we will stay at another hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and view.
Stayed 1 night in May 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Porto City Break

We stayed at the Neya Porto for a 4 night break. The hotel is located on the banks of the river and has good bus & tram links into the centre. We had a suite overlooking the Douro which was delightful. The room was spacious, well appointed and clean. The breakfast was top class with range of options. We spent each evening on the Ultimo rooftop terrace for drinks and views of the city. Memorable.
Stayed 4 nights in May 2025

8/10 Good

neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
stayed for a 4 days short break (anniversary). great a base, easy to reach all the sights of Porto by foot of call an Uber. good value for money.
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and location. Everything was great.
Stayed 3 nights in May 2025