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Gran Melia Iguazú

5.0 star property
VIP Access

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Photo gallery for Gran Melia Iguazú

2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
4 bars/lounges, cocktail bar
Egyptian cotton sheets, premium bedding, down duvets, minibar
View from room
Egyptian cotton sheets, premium bedding, down duvets, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Parque Nacional Iguazu, Puerto Iguazú, Misiones, 3370
  • Iguazu Falls
  • Devil's Throat
  • Entrance to the Iguassu Falls
    ‪45 min drive‬
  • Iguazu (IGR-Cataratas del Iguazu Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed (Red Level, Waterfall View, 3 adults)

View from room

Room, 1 King Bed (Red Level, Waterfall View, 3 adults)

  • Water view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (RedLevel Waterfall 3 adt)

View from room

Presidential Suite (RedLevel Waterfall 3 adt)

  • Water view
  • 99 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (RedLevel Deluxe Waterfall, 3 adt)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite (RedLevel Deluxe Waterfall, 3 adt)

  • Water view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Waterfal View)

View from room

Deluxe Room, 2 Single Beds (Waterfal View)

  • Water view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room (Red Level King Bed Waterfall View)

View from room

Room (Red Level King Bed Waterfall View)

  • Water view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Red Level Waterfall View)

View from room

Presidential Suite (Red Level Waterfall View)

  • Water view
  • 99 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Jungle View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe King Bed Jungle View

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Family, Falls View 6 adt)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite (Family, Falls View 6 adt)

  • River view
  • 150 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Waterfal View)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Waterfal View)

  • Water view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Jungle View)

Deluxe Room, 2 Single Beds (Jungle View) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds (Jungle View)

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite (Red Level Waterfall View)

Garden view

Royal Suite (Red Level Waterfall View)

  • Water view
  • 344 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite (Red Level Waterfall View)

View from room

Junior Suite (Red Level Waterfall View)

  • Water view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Red Level Water)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite (Deluxe Red Level Water)

  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Red Level Waterfall View)

Grand Suite (Red Level Waterfall View) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Suite (Red Level Waterfall View)

  • Water view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Red Level Waterfall View)

Room, 2 Single Beds (Red Level Waterfall View) | View from room

Room, 2 Single Beds (Red Level Waterfall View)

  • Water view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite (Family, Falls View)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite (Family, Falls View)

  • River view
  • 152 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite (Red Level Waterfall View 6 adt)

Garden view

Royal Suite (Red Level Waterfall View 6 adt)

  • Water view
  • 344 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room Jungle View (4+1)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Jungle View (4+1)

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Presidential Suite (Family, Falls View 5 adt)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite (Family, Falls View 5 adt)

  • Water view
  • 150 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room Waterfall View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Waterfall View

  • Water view
  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Family Room Waterfall View (4+1)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Waterfall View (4+1)

  • River view
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room Jungle View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Jungle View

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite (Red Level Waterfall View, 3 adults)

View from room

Junior Suite (Red Level Waterfall View, 3 adults)

  • Water view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Red Level Waterfall View 5 adt)

Garden view

Royal Suite (Red Level Waterfall View 5 adt)

  • Water view
  • 344 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Room, 1 King Bed (Waterfall View, 3 adults)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Waterfall View, 3 adults)

  • Water view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Jungle View (3AD)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe King Bed Jungle View (3AD)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Loi Suites Iguazú Hotel

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (1000)
The price is €343
for 1 room
15 Jun - 16 Jun
Loi Suites Iguazú Hotel

About this property

Gran Melia Iguazú

Luxury hotel with 3 restaurants and 2 outdoor pools
3 restaurants, 2 outdoor pools and a full-service spa are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a health club and a poolside bar.
Gran Melia Iguazú offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Gran Melia Iguazú's great location gets high marks from our customers. During your stay, you're just a quick walk from Iguazú National Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Restaurant & Bar Merkado, one of the property's 3 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, deep-tissue massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Iguazú National Park and 3 minutes on foot from Iguacu River
Gran Melia Iguazú offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 4682 square feet (435 square metres) and includes a conference centre. A children's pool, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Melia Iguazú. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This Puerto Iguazú hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Restaurant & Bar Merkado – Overlooking the pool and garden, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
GalaRestaurant & Pool Bar – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Restaurant & Bar Amaro – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Alter Rooftop Bar – This cocktail bar overlooks the pool and garden. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alter Rooftop Bar
  • GalaRestaurant & Pool Bar
  • Restaurant & Bar Amaro
  • Restaurant & Bar Merkado

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (4,682 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (104 centimetre high)
  • Lever door handles
  • Lift (88 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Communal living room
  • Eco-friendly cleaning products used
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Iguazú
Gran Meliá Iguazú Hotel Puerto Iguazú
Gran Meliá Iguazú Puerto Iguazú
Sheraton Iguazu Hotel Iguazu National Park
Sheraton Iguazú Iguazu
Sheraton Iguazú Resort Iguazu
Sheraton Iguazu Resort And Spa
Gran Meliá Iguazú Puerto Igua
Gran Meliá Iguazú
Gran Melia Iguazú Hotel
Gran Melia Iguazú Puerto Iguazú
Gran Melia Iguazú Hotel Puerto Iguazú

Gran Melia Iguazú Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

HUI-JU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Luh A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh wow! Truly a spectacular property. The view of the falls as you entered the lobby was simply phenomenal. The ground was gorgeous. And the staff, Natalia, at the front desk was amazingly helpful and knowledgeable, very efficient. I highly recommend. One of the best hotels in the world. Love!!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis, St. George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a fantastic property. So beautiful and well maintained. The view of the falls from this location is fantastic. You can walk right to the falls from the property. The food and staff were amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Yevgeniy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, best location, excellent service, special flavor such as tango show.
Stayed 2 nights in Feb 2025

10/10 Excellent

Juliet Anne

Stayed 2 nights in Feb 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by amazing people
Stayed 1 night in Feb 2025

10/10 Excellent

Heino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

John, Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Jun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent with awesome views for waterfalls and convenient to everywhere. Highly recommended thus hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view of the falls. Wonderful food and service. Extraordinary stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaili, HENDERSON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful and comfortable hotel was sleek and modern in a jungle setting highlighting the magnificent Igazu Falls. Breathtaking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, food and room. The additional expense was justified.
Stayed 2 nights in Jan 2025

10/10 Excellent

Giuliana

Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, great service, beautiful views.
Stayed 2 nights in Dec 2024

2/10 Terrible

Arun

Travelled with family
Disliked: Staff & service, amenities
Got kicked out of the red level lounge while waiting to get to the airport.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenísimo todo el personal fueron amables le doy un 10
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The staff was excellent and friendly. Emillio was so helpful and went above and beyond to help us. Thank you.
Stayed 3 nights in Jan 2025

4/10 Poor

Mukesh

Liked: Cleanliness, room comfort
Disliked: Staff & service

Fantastic views; Expensive; Not 5 star service

We paid a premium of over 4000USD for our 3 night anniversary stay because of their RedLevel personal service. Unfortunately, this was a case of over-promising and under-delivering with more hype than substance. Our stay started off badly as soon as we entered. The guest relations manager abruptly told me to wait as the RedLevel lounge and service was closed. There was no smile or welcome. As welcome drinks were poured for other guests, the waiter ignored my signal and served others before me. I really hope that it wasn't because of my skin colour! The VIP upgrade wasn't really a category upgrade, just a bigger balcony. Bizarrely, the room we were initially given was opposite the lift and the smallest suite. The room next to us was larger and available so we have no idea why this wasn't offered in the first place. There were various waits for the new room to be allocated. The room itself was OK but not an international standard 5 star. The RedLevel lounge service is only open 12-8 each day and the fridges are locked outside of these hours. Our request for the late checkout was rejected without offering a solution. Only when we ask to speak to a manager was another room offered. The manager listened to our feedback but it was too little too late. No goodwill gesture was forthcoming other than our request for an airport transfer worth USD20. Our pre-arrival guest form was pointless as nobody acknowledged our anniversary or our drinks and food requests. An expensive mistake!
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah

Stayed 2 nights in Jan 2025

10/10 Excellent

Leandra

Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely incredible!
Stayed 3 nights in Jan 2025

6/10 Okay

Samixa

Travelled with partner
Liked: Cleanliness, amenities
Having the hotel located within the Iguazu National Park with a wonderful view of the falls was a very positive experience. The jungle room was not within a jungle as described. It was at the front of the hotel facing the driveway and when we sat on the balcony there was noise and exhaust fumes from vehicles. We,could therefore not keep the balcony door open for fresh air. The bathroom did not have a good circulation of air and the fittings were rather dated with water not flowing through the shower and sink properly. We expected a much better quality of room for the price paid. The music playing loudly near the pool was very unpleasant and spoilt the ambience of the surrounding natural beauty. We found the monkeys prowling around to be a nuisance and had to be careful if we ate anything outside. Our check in experience was very poor which is not what we expected from a hotel of this standard. However, later on we did get some accurate information from two very pleasant receptionists.
Stayed 2 nights in Jan 2025

6/10 Okay

munaf

Travelled with family
Liked: Staff & service, amenities
The view was amazing and the people working at the hotel were fantastic. The food was average at best, the rooms were less than adequate, the hallways, paintings, rooms were all poorly kept and no comparison to its competition, the Belmond in the same area
Stayed 2 nights in Jan 2025