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Krystal Vallarta

3.5 star property

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Photo gallery for Krystal Vallarta

In-room safe, laptop workspace, blackout curtains, iron/ironing board
A reception area with a red wall, a logo, and the text "KRYSTAL Hotels & Resorts".
A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of the mountains.
In-room safe, laptop workspace, blackout curtains, iron/ironing board
A wedding setup with a white canopy, chairs, and a table with flowers, overlooking the sea with a cruise ship in the background.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Puerto Mágico
    ‪7 min walk‬
  • Place, La Isla
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Mountain View

7.2 out of 10
Good
(9 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Sea View

A hotel room with a bed, a desk, a chair, a balcony with a view, and a painting on the wall.

Deluxe Room, Sea View

7.4 out of 10
Good
(21 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Garden View

A hotel room with a bed, a television, a bedside table with a phone, and a painting on the wall.

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a bed, bedside tables, a desk, a chair, a painting, and a door.

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

7.6 out of 10
Good
(16 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(27 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Resort View

Superior Room, Resort View | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, Resort View

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

On the beach
Krystal Vallarta - All Inclusive
Hotel Zone
  • Pool
  • All-inclusive
  • Water slide
  • Free Wi-Fi
3.4 out of 5, 986 reviews
The price is €200
includes taxes & fees
15 Jul - 16 Jul
Krystal Vallarta - All Inclusive

About this property

Krystal Vallarta

At Krystal Vallarta, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 3 restaurants.
Krystal Vallarta offers 388 accommodations with a safe and complimentary bottles of water. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Krystal Vallarta, you're just a quick walk from Bay of Banderas. Features include free WiFi in public areas, plus 3 outdoor pools and 3 restaurants.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a beach bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Steps from Bay of Banderas and 9 minutes on foot from Cruise Ship Terminal
Some rates at Krystal Vallarta are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 3 outdoor swimming pools, a complimentary children's club and a playground.

There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 3.5-star Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Krystal Vallarta has 3 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children
  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Krystal Vallarta Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 371 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 111 out of 1000 reviews
Rating 2 - Terrible. 109 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good everything fresh
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
The facilities are a bit outdated but overall is a nice resort.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Isamar

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The room was very clean, good amenities and the staff were so nice and friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Yes, would stay there again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Minnie

Liked: Amenities
Absolutely great staff!
Stayed 25 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
The service was excellent at this resort. The kind, friendly and attentive staff made our stay memorable. The location was also very convenient with plenty of amenities available
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Eve-Emmanuelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing at this resort. They definitely made the experience memorable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay, great staff, awesome beach walks, close to stuff and multiple options for this Canadian!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Katherine

Room was clean and the staff were very good.
Stayed 14 nights in Jan 2026
Verified

8/10 Good

shawn James

Liked: Cleanliness, property conditions & facilities
it was ok, priced right, Restaurant food was mediocre. Beach access was great, the poolside was good.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Brenda

Liked: Cleanliness, amenities
Clean room, excellent customer service and great staff members
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & friendly staff! Great food!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Leonel armando Frausto

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Teresa Dawyn

Liked: Cleanliness, property conditions & facilities
Room was nice and updated.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Fatima at check in was very nice. Clean room , good food.
Nice View
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joseph John

Liked: Cleanliness, amenities, property conditions & facilities
Staff was terrific
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Guadalupe

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room service was poor didn’t clean the floor and bathroom for 12 days, but pool staff Eduardo, Mayra and Danny excellent customer service and friendly staff.
Stayed 12 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities
We loved it, would stay again, but after we can enjoy the pool.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Luis A

Liked: Cleanliness, amenities, property conditions & facilities
The rooms we're clean the stuff very nice and friendly
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

christian

Liked: Cleanliness, amenities, property conditions & facilities
Clean and a very good location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction is annoying the nioise
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and friendly. Help us with anything we needed. Didhier Serrano front desk staff very helpful and so polite. Jovani is another very helpful staff member very nice and polite also. They are the best and I would definitely stay at this resort again and I do recommend others to stay with them as well.
Stayed 4 nights in Feb 2026