Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video
Aerial view
Buffet
7 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

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Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Place, Juanillo Beach
    ‪1 min drive‬
  • Place, Punta Espada Golf Course
    ‪8 min drive‬
  • Place, Scape Park
    ‪11 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Resort View Junior Suite Double

10.0 out of 10
Exceptional
(14 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Resort View Junior Suite King

9.6 out of 10
Exceptional
(16 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • 125 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • 115 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Club, Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Swim Up Double

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up King

8.8 out of 10
Excellent
(8 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean View Junior Suite Double

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Ocean View Junior Suite King

9.0 out of 10
Wonderful
(10 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Club Junior Suite Swim Up King

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

9.4 out of 10
Exceptional
(18 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Ocean View Junior Suite King

10.0 out of 10
Exceptional
(14 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Suite, 1 Bedroom (Swim Up, Master)

10.0 out of 10
Exceptional
(1 review)
  • 115 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite King

9.4 out of 10
Exceptional
(10 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Master, Club)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hyatt Ziva Cap Cana - All Inclusive. During your stay, you'll be within walking distance of Juanillo Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Asian cuisine at Tempest Table, one of the property's 7 restaurants and 7 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Treat yourself to Ayurvedic treatments, facials or body scrubs at The Larimar Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • Guests have great things to say about the pool and the helpful staff
  • Just a 1-minute drive from Juanillo Beach and 13 minutes from Punta Cana Beach
  • Airport shuttle service available for a fee
Some rates at Hyatt Ziva Cap Cana - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Cap Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a complimentary children's club and a 24-hour fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Tempest Table – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Noodle & Thread – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Chinola – This beachfront restaurant serves breakfast, lunch and dinner. Open daily.
Navigator Grill – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hyatt Ziva Cap Cana - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 823 out of 1004 reviews
Rating 8 - Good. 105 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hard to top as an All-Inclusive family experience

Some real 5 star elements at this hotel. The Spa is a world class experience and very fairly priced for the amenities. The kids activities are excellent. The Waterpark superb. Fav food was the Indian restaurant. Upgraded to club level for better breakfast options. The staff are incredibly kind and hospitable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Danilo

Liked: Cleanliness, amenities, property conditions & facilities
BEST RESORT IN DOMINICAN REPUBLIC
Stayed 3 nights in Jul 2025

10/10 Excellent

Me

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenn

Liked: Cleanliness, amenities, property conditions & facilities
Impressive!!! Everything about this resort was top notch! From the impeccable and friendly service the minute you step foot on the property to the absolutely beautiful grounds...and the FOOD!! As a couple of foodies, we are pretty particular...every bite here at every restaurant was heaven!! This experience has changed the way we vacation!! Special shout out to our butler, Martin!! He was so attentive, friendly, and helpful!
Stayed 5 nights in Jun 2025

10/10 Excellent

Rhudy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place! Staff was incredible.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Stayed 3 nights in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful resort; excellent service/great for kids

Stayed for a week with family of 5. Hotel staff were super friendly and always helpful. The room was clean and serviced on a daily basis. They restocked everything we needed promptly. Food was excellent. They had many options readily available. Water park was fun and not overly crowded. The beach was nice - beautiful white sand -- plenty of chairs to sit on. But there was a lot of seaweed at the shore. Because of the breakers, the water closest to the shore was not the crystal clear blue we expected - instead it was a murky brown and gross to swim in. Also no waves for the kids to play in at the shore. If we waded through the band of floating seaweed (~30 feet) the water was cleaner and still only waist/chest deep. That area was okay to float in. Needed to go over the breakers (which some people were doing) to get to the clear blue water (we did not feel comfortable doing that with kids). We took a catamaran out a few times (even though we'd never used one before) which was super fun. The staff at the shore showed us how to use it. We were disappointed though that multiple times we wanted to take paddle boards out they weren't allowing them on the water (the reason didn't seem clear even though weather conditions were fine). The resort also had entertainment every night. They had an outdoor theatre with a new live performance (e.g., magic show, acrobats, etc) every night. They also had a movie playing each night on the lawn for kids.
Stayed 6 nights in Jun 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness
Perfect
Stayed 6 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Loved my swim up room. Cannot wait to come back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Lori Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the stay exceptionally better. Everyone was super nice and welcoming. All the dining options were amazing. Chinola was my favorite restaurant with the best staff. The waterpark staff was also super amazing and made the stay even better. Definitely recommend checking out the excursions, the Scape Park was super fun and the staff made the experience an amazing time.
Stayed 5 nights in Jun 2025

10/10 Excellent

Klaudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful. Not too big where you need a golf cart to get around, but not too small where you have no where to walk around. The staff are all amazing and welcoming. The food is GREAT, especially the a la carte. The bathroom, especially the tiles in the shower could use a revamp. We had two swim ups, so there was a little more mosquitos, the ac worked differently in each room-either we couldn’t get it cooler or it cooled too much, and humidity we controlled with dehumidifiers that we asked for.
Stayed 7 nights in Jun 2025

10/10 Excellent

George

Stayed 4 nights in Dec 2024

10/10 Excellent

Adriano

Stayed 2 nights in May 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10
Stayed 5 nights in May 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is clean and quiet, but not worth the price. Unfortunately, I couldn’t enjoy the beach as it was covered in sargassum. The food is good, but honestly, I’ve stayed in other 5-star hotels that offer a much better overall experience for a more competitive price.
Stayed 2 nights in Jun 2025

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 6 nights in May 2025

10/10 Excellent

yureisi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

FRANCES

Stayed 3 nights in May 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property feels luxurious. The water is the most beautiful shade of blue. The rooms are spacious enough for a 5 person family. The all inclusive perks are lovely. The service is top notch they really tried to get to know us in different areas. The activities crew was so fun Jose and Adelin had us enjoying each day. Mariela was a lovely hostess at the Mercado and poolside at the navigator. We hope to return one day!
Stayed 6 nights in May 2025

10/10 Excellent

John James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing week at this resort. The staff, cleanliness, and amenities were top notch.
Stayed 7 nights in May 2025

10/10 Excellent

Kellin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Has the best of both worlds perfect for the family and luxury. From the service to the quality of the food
Stayed 5 nights in May 2025

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in May 2025

10/10 Excellent

Auguste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025