See all properties

Phoenix Hotel Pyeongchang

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Phoenix Hotel Pyeongchang

Presidential Suite | Living area | 43-inch TV with cable channels, ping pong
Down duvets, minibar, in-room safe, individually decorated
Daily buffet breakfast for a fee
Body treatments, sports massages, facials, manicures and pedicures
Water park

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon
  • Place, Phoenix Park Ski Resort
    ‪1 min walk‬
  • Place, Phoenix Pyeongchang Luge Land
    ‪1 min walk‬
  • Place, Phoenix Blue Canyon
    ‪5 min walk‬
  • Airport, Wonju (WJU)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually decorated

Superior Double Room

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, individually decorated

Superior Twin Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room (Slope View)

Superior Twin Room (Slope View) | Down duvets, minibar, in-room safe, individually decorated

Superior Twin Room (Slope View)

  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Down duvets, minibar, in-room safe, individually decorated

Suite

  • Resort view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Party Suite

Party Suite | Down duvets, minibar, in-room safe, individually decorated

Party Suite

  • Resort view
  • 132 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Down duvets, minibar, in-room safe, individually decorated

Presidential Suite

  • Resort view
  • 132 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for [Family Luxury] Club Suite (Suite + Superior Twin)

Down duvets, minibar, in-room safe, individually decorated

[Family Luxury] Club Suite (Suite + Superior Twin)

  • Resort view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for [BABY Room] Modern Korean Style Superior Double with Baby amenities

[BABY Room] Modern Korean Style Superior Double with Baby amenities | Down duvets, minibar, in-room safe, individually decorated

[BABY Room] Modern Korean Style Superior Double with Baby amenities

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Water Park 2 Tickets] Superior Double

Down duvets, minibar, in-room safe, individually decorated

[Water Park 2 Tickets] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Water Park 2 Tickets] Superior Twin

Down duvets, minibar, in-room safe, individually decorated

[Water Park 2 Tickets] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for [Water Park & Breakfast Package for 2] Superior Double

Down duvets, minibar, in-room safe, individually decorated

[Water Park & Breakfast Package for 2] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Water Park & Breakfast Package for 2] Superior Twin

Down duvets, minibar, in-room safe, individually decorated

[Water Park & Breakfast Package for 2] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for [Phoenix Festa - Breakfast for 2] Superior Double

Down duvets, minibar, in-room safe, individually decorated

[Phoenix Festa - Breakfast for 2] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Phoenix Festa - Breakfast for 2] Superior Twin

Down duvets, minibar, in-room safe, individually decorated

[Phoenix Festa - Breakfast for 2] Superior Twin

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Similar properties

Down duvets, individually decorated, individually furnished
Phoenix Resort Pyeongchang
Pyeongchang
  • Spa
  • Pet-friendly
  • Water slide
  • Parking included
4.0 out of 5, Very good, 1,009 reviews
The price is €34
includes taxes & fees
22 Jun - 23 Jun
Phoenix Resort Pyeongchang

About this property

Phoenix Hotel Pyeongchang

Enjoy direct access to the slopes and a sauna at Phoenix Hotel Pyeongchang during the winter, and return in the summer for a round at the hotel's golf course. Housekeeping is not available.
Phoenix Hotel Pyeongchang offers 131 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. Cable televisions are provided. Bathrooms include bathrobes, slippers, bidets and hairdryers. Rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, facials, body treatments and manicures and pedicures.
During your stay at Phoenix Hotel Pyeongchang, you're just a quick walk from Phoenix Park Ski Resort. You'll find features such as free WiFi in public areas and free self-parking, plus 7 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 7 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a lazy river
  • Services include a children's club, luggage storage and wedding services
  • On-site recreation includes a golf course, a gym and a sauna
  • Steps from Phoenix Park Ski Resort and Phoenix Pyeongchang Luge Land
  • Ski shuttle service available for a fee
During the winter, enjoy on-site recreational activities like downhill skiing, snowboarding and sledging, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy use of the hotel's facilities such as a water park (surcharge), a fitness centre and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Phoenix Hotel Pyeongchang helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers karaoke and ski passes. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pyeongchang hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to noon.
ONDO – This buffet restaurant only serves breakfast.
ONDAM – This restaurant specialises in Korean cuisine. Open selected days.
The butcher's – This restaurant specialises in barbecue. Open selected days.
CHEONGLIM – This restaurant specialises in Chinese cuisine. Open selected days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 39,000 for adults and KRW 25,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • CHEONGLIM
  • ONDAM
  • ONDO
  • The butcher's

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • Lift

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday and Wednesday:
  • Sauna
The following facilities are closed on Wednesday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KRW 40000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 39000 for adults and from KRW 25000 for children
  • Rollaway bed fee: KRW 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Phoenix Park Pyeongchang
Phoenix Park Resort Hotel Pyeongchang
Phoenix Park Resort Hotel Bongpyeong
Phoenix Hotel Resort Pyeongchang
Phoenix Park Bongpyeong
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Resort Phoenix Pyeongchang Hotel Pyeongchang
Pyeongchang Phoenix Pyeongchang Hotel Resort
Resort Phoenix Pyeongchang Hotel
Phoenix Pyeongchang Hotel Pyeongchang
Phoenix Hotel Resort Pyeongchang
Phoenix Park Resort Hotel
Resort Phoenix Pyeongchang
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Phoenix Hotel Pyeongchang Hotel
Phoenix Hotel Pyeongchang Pyeongchang
Phoenix Hotel Pyeongchang Hotel Pyeongchang

Phoenix Hotel Pyeongchang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 871 reviews
Rating 8 - Good. 224 out of 871 reviews
Rating 6 - Okay. 75 out of 871 reviews
Rating 4 - Poor. 33 out of 871 reviews
Rating 2 - Terrible. 29 out of 871 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stefen

Liked: Cleanliness, staff & service, amenities
Great facilities for skiing
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, clean quiet and close to the lift.
Verified

6/10 Okay

Ngan

Would
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Yu

Liked: Cleanliness
Disliked: Amenities
It's at the centre of the ski resort, so very convenient to go anywhere, dining, shopping or skiing.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Yong Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's clean and the breakfast is grea

It's clean and the breakfast is great. It seems like it would be good to extend the face-to-face check-in.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Wallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accessibility
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Sung Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ski resort in Korea

Gave me a free upgrade and wonderful service it was unforgettable trip two thumbs up
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jonar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room in front of the slope/snow park. View was majestic!
Verified

10/10 Excellent

MARYAM

Liked: Cleanliness, staff & service, amenities
The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.
Stayed 9 nights in Jan 2024
Verified

10/10 Excellent

Doo Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is kids friendly and good environment for family. The room condition was excellent and comfortable. Overall satisfied!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in renovated superior double room that was very clean and neat. No bath but spacious shower.
Verified

2/10 Terrible

Choon Sheng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!
Verified

10/10 Excellent

sun kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

좋아요
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

De Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

agnes

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Deborah

Liked: Property conditions & facilities
The hotel is beautiful and in a great location. The room was not as clean as I hoped with hair in the sink and shower. The door did not open correctly. We were four and only received one towel, we did receive extra upon request. Beds were not the most comfortable. The hotel holds several events and during this time guests cannot use exits or make use of the only bar available. I was surprised with the lack of options at the hotel for coffee/snacks and drinks.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unpleasant experience

Staffs(espeically some of front desk) seems unprofessional and very unfriendly. Managing is look unorganized at all.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

SUNGOOK

Liked: Cleanliness, staff & service, amenities
깨끗하고 11층산전망 조용해요 아침 산위로 해뜨는것도 좋아요
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jaesun

Liked: Staff & service, amenities
뷰가 좋아요 근데 외국인 고객이 좀 시끄럽네요
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

heung keyu

Liked: Cleanliness, staff & service, amenities
객실이 깨끗하고 넓었습니다 다만 조금 아쉬웠던것은 입실할때 프론트가 다른곳(콘도)과 함께 운영이 되어서 헤갈렸습니다
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sungyel

Liked: Cleanliness, staff & service, amenities
칮널하구 아주 만족합니다
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JIEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고, 조식도 맛있는 곳
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

JIHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
침구 편하고 암막커튼 빛 완벽차단해줘서 숙면 취하고 푹쉬다왔어요~ 부대시설, 주변관광지 다 만족해요
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Taekyung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
불결한 청소상태 및 프론트데스크의 미숙한 운영으로 체크인 지연이 1시간30분 이상됨. 하지만 책임자의 안내 및 사과는 듣지 못함
Stayed 2 nights in Jan 2025