SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Restaurant
Outdoor pool
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Place, Royal Palace Theatre
    ‪1 min drive‬
  • Place, Lake Gaston
    ‪25 min drive‬
  • Place, Dunn Center for The Performing Arts
    ‪35 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Executive King Room - Non-Smoking

  • Sleeps 3

1 King Bed, Non-Smoking, Junior Suite, Sofabed for One Person, Wet Bar, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed for One Person, Jetted Tub, Wet Bar, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed for One Person, Whirlpool, Wet Bar, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

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About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Hotel in Roanoke Rapids with free breakfast and fitness centre
Along with a fitness centre, this hotel has a business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and a computer station are on-site.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Roanoke Rapids I-95. During your stay, you'll be within walking distance of Royal Palace Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Some of the pet-friendly amenities that this property offers include an off-lead area and litter trays.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Just a 3-minute drive from Royal Palace Theatre and 5 minutes from Vidant North Hospital
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area and litter trays
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Roanoke Rapids I-95. Free self parking is available.
Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 314 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 120 out of 1000 reviews
Rating 2 - Terrible. 153 out of 1000 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Rita

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Serge

Disliked: Property conditions & facilities, room comfort

Serge

Une senteur très désagréable dans l’hôtel,pas d’eau chaude pour prendre une douche
Stayed 1 night in Oct 2025

8/10 Good

Krysten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. The interior can really use some upkeep. Staff was very nice. Breakfast was very small with limited choices compared to online pictures.
Stayed 1 night in Oct 2025

10/10 Excellent

armando

Stayed 1 night in Oct 2025

10/10 Excellent

Natalia

Liked: Property conditions & facilities
It was wonderful! Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed nice stay
Stayed 1 night in Oct 2025

2/10 Terrible

Sherman

Disliked: Cleanliness, staff & service, property conditions & facilities
Dark
Stayed 2 nights in Oct 2025

8/10 Good

Grzegorz

Stayed 1 night in Oct 2025

10/10 Excellent

Sherman

Stayed 2 nights in Oct 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff. Was
Stayed 1 night in Oct 2025

2/10 Terrible

Patricia, Brookfiled

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Will try other accommodations in the area next time
Stayed 1 night in Oct 2025

10/10 Excellent

Sherman

Stayed 1 night in Sep 2025

10/10 Excellent

Malcolm

Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty,smelled bad, room floor not clean
Stayed 1 night in Sep 2025

8/10 Good

Arleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Well worth the price
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Liked: Staff & service
Seemed ok at the front of the property
Stayed 1 night in Sep 2025

6/10 Okay

Shad

Stayed 1 night in Sep 2025

4/10 Poor

Edward

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely dated and in need of updates. Surface rust and dirt on lamp fixtures, bathroom walls and trim need repair. Lamp fixtures by bedside loose. HVAC unit noisy, remote had no back cover, free breakfast was so-so. Shower head made a strange noise throughout the course of the stay (air in lines?). Staff was very friendly, polite, and responsive.
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Travelled with family
Liked: Staff & service, room comfort
Our stay over night was fine as it was an overnight stay on our way to Florida. It was easy on and off the highway and dog friendly for our pet. Rooms could use a little renovation. Breakfast was ok not a great selection of items.
Stayed 1 night in Sep 2025

8/10 Good

Douglas

Stayed 1 night in Sep 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel at a Great Price

Stayed 1 night in Sep 2025

10/10 Excellent

Trina

Stayed 1 night in Jun 2025

4/10 Poor

Bethany

Disliked: Property conditions & facilities, room comfort

Conditions

There were no issues with the check in. The condition of the hotel itself needs improvements. The pool is drained out. Bathroom door does not shut. Floor has a crack. A drawer that keeps opening
Stayed 1 night in Sep 2025