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Hotel Viennese

1.0 star property

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Photo gallery for Hotel Viennese

Hallway
Reception
Lobby sitting area
Hallway
Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Reviews

4.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

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Via Marsala 64, Rome, RM, 00185
  • Place, Via Marsala
    ‪1 min walk‬
  • Place, Via Nazionale
    ‪8 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪8 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪34 min drive‬

Room options

View all photos for Single Room

Room amenity

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Room amenity

Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Room amenity

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room

Room amenity

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Basic Room, 1 Single Bed

Room amenity

Basic Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Viennese

This hotel features a bar/lounge, concierge services and tour/ticket assistance. Free breakfast (local cuisine), free WiFi in public areas and free train station pick-up are also provided. Other amenities include a front desk safe and multilingual staff assistance.
Hotel Viennese offers 12 accommodations with a safe and a hairdryer. Televisions come with satellite channels.

Bathrooms include a shower. This Rome hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Viennese, you're connected to a shopping centre and just a quick walk from Basilica di Santa Maria Maggiore. Enjoy features like free breakfast, free WiFi in public areas and free train pick-up service.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Basilica di Santa Maria Maggiore and Via Nazionale
  • Free train station pick-up shuttle service
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Viennese.

Smoking is allowed in designated areas at this Beaux Arts Rome hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 12:30 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Free train station pick-up shuttle

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 12:30 PM
  • A bar/lounge

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 1 floor
  • Beaux Arts architecture
  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 9:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 9:00 PM and 11:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 9:00 AM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Viennese
Hotel Viennese Rome
Viennese Hotel
Viennese Rome
Viennese Hotel Rome
Hotel Viennese Rome
Hotel Viennese Hotel
Hotel Viennese Hotel Rome

Hotel Viennese Reviews

Reviews

4.6
Rating 10 - Excellent. 2 out of 55 reviews
Rating 8 - Good. 8 out of 55 reviews
Rating 6 - Okay. 11 out of 55 reviews
Rating 4 - Poor. 14 out of 55 reviews
Rating 2 - Terrible. 20 out of 55 reviews

5.0/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Not a great area to stay!

No room service was offered, they did not tell us that room service would only be until 12pm. If you were not out of the room by noon then you had the same sheets and a dirty room, mind you we walked all day so with a family of 6 to get everyone up very early, showred, dressed and out before noon was impossible. Not fair to a customer who is on vacation. Also they dont mention that the hotel is in the middle of the worst, dirtiest, full.of crime city. Do not stay in this area with children, I almost had my child abducted! Rooms are very small it's a room with 5 beds in it all cramped, beds I guess in all Europe are pretty hard and uncomfortable.I do not recomend to stay here. Almost $500 dollars for 4 nights is not worth it here. I'd say pay a little extra and stay in a nice area. In this city if your from California, it's like staying in central of Downtown LA. Trash everywhere and many homeless asking for money. Very sad to see.
Stayed 4 nights in Sep 2018

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam

Do not book this "hotel". They will take you to another place in some sketchy alleyway. The rooms are filthy and there are no modern elevator. Do yourself a favor and find something else.
Stayed 4 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont go to this hotel ever they are frods.

It was the worst experience ever, we were not allowed to checkin in the hotel and were shifted in some other hotel which was far from that place. the services were pathetic too.

6/10 Okay

Sally, Sydney, Australia

Disliked: Staff & service

Short stay near Termini

We needed to modify our dates slightly due to health issues. It was searingly hot when we arrived in Rome and having lugged suitcases up stairs and minuscule elevator we were told we had been 'relocated' to a hotel around the corner.... More lugging, more stairs, another minuscule lift! Breakfast - which was included- was a croissant and tea/coffee at a bar around the corner: hardly what we expected. The hotel was, very gratefully, air conditioned; it was clean and the staff helpful. The wifi was hopeless!!! A one dot level; completely inadequate for trying to manage business.

4/10 Poor

Jo, Melbourne Australia

Liked: Cleanliness
Disliked: Property conditions & facilities
This is not the place to stay for a family of 5. The family room was no bigger than a shoe box. We had trouble checking in even though 2 of us spoke Italian. Thankfully we only needed a bed for one night as we arrived in Rome late at night and were leaving on a train the next morning. Therefore this hotel was perfect for our needs as it is directly opposite the station. However the area at night is not desirable and I could not have stayed in the room for more than a night with my husband 2 teenage children and my father. It is definitely not big enough for an extended stay. However on this occasion it suited our needs.

8/10 Good

American, Stuttgart, Germany

Liked: Cleanliness, staff & service

Laid back, simple family on a budget

Great Location! 5 spaces slept 3 adults and 4children 7 and under. It was close quarters but we were out all day and needed a clean place to crash. Bathroom was decent. ventilation problems but had a fan. There was mildew on the ceiling. No ventilation plus. shower was clean. Small shower stall must cut off water to get a lather. room window (large) opened to a courtyard that was great for fresh air and light but not for a view. don't know what was down there. I just didn't want to look. But there were other tenants across the courtyard the entry way to the building (shared building) was dirty. There was bagged trash near the elevator and that area smelled like yep, urine. I would return. my mom was put off by room size. Double bed and single bed foot to foot with single bed head against a two person table (no room to scoot the chairs out fully). Other side was a wall pull out bunk bed. Next to a closet next to a flat screen tv). breakfast=a croissant +drink from an outdoor cafe. Visit the sights in the neighborhood- some kind of basilica and museum five mins walking. A sort of china town nearby and some vendors. Sightseeing tour buses nearby. a grocery store across the street (in the train station but accessible from a different entrance) with great prices for water (25 cents for the 1.5liter), baguettes less than 1€... Expedia says hotel will charge your card after your stay. you provide the card when you checkout. There is a 5% fee to pay with credit card.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to station host/reception very friendly but this is more rooms in apartment blocks over floors in the adjoining budings no real hotel facilities

8/10 Good

Tony, Maine, USA

Liked: Cleanliness, room comfort

Good place to stay right next to main Metro

Giving Hotel Viennese 4 based on the fact its a 1 start hotel which one needs to keep in mind when looking at reviews! The hotel is right out side the train station which is great when you are using the local Metro to get around the city. The two gentlemen we meet at the desk (which is on the 2nd floor of the building and has a small old style elevator) where very fun to talk with and helpful with any questions we asked. Our room was in another building around the corner from the main location on the 6th floor. The rooms where small compared to anything you would find in the USA but for Roma they are average for this price range, a comparison would be like a small room at Hotel 6. The water pressure in the shower was great and had hot water all the time. Air conditioning took about 10 min to cool off the room, which is fine only thing I did not like is they turned it off when they cleaned the room :) Beds where a bit on the hard side but no more then other hotels I have stayed at. They have a laptop in the room for you to use plus wireless internet which worked well, was able to make calls using VOIP with out any issues. They help SkyTV with may US stations. Also they give you a voucher for breakfast at the corner cafe which makes EXCELLENT cappuccino and baked good, about 5 euro value. They have a deal for MINO restaurant which is right on the same block, the $12 euro lunch/dinner was the best deal. Very good food and a nice atmosphere. Over all a good experience.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

too dirty!!!

Very good location, and cheap price. But the room is smelly, and the bed covers are way too dirty. Since the second day living in this hotel, 3 of us found some red spots on our arms!! Seriously, we are now thinking about to seek a doctor.

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Uprofessionelt

Det er ikke morsomt at stå på gaden - Via Marsala 64 kl. 23.30 og ringe på klokken til hotel Viennese og intet sker i ca. 15 min. En elskværdig italiener bemærkede vor pinlige situation, og kom os til hjælp, foretog flere opringninger til hotellet, og først 10-15 senere får han forbindelse til en medarbejder på hotel Viennese - så langt så godt! - men så viser det sig, at indgangen til hotellet ligger i en anden gade rundt hjørnet - jeg husker ikke navnet! Ikke porfessionelt, når man anfører, at hotellet har reception 24/7
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Niente sembrava un tugurio umidità puzza dal bagno niente appendi tovaglie bagno, programmi tv mancanti, personale poco cortese. Non consiglierò mai a nessuno di andarci
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ikke bo der, do not stay there, no viva allá

Lukter skikkelig mugg, dårlige senger, ødelagt toalett, dårlig service. Huele bastante a moho, camas incomodas, nada confortables, mal servicio. Smells a lot mold, bad beds, broken toilet, bad service.
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The rooms área very old. The firts day not stay in vienesse hotel change me to a Tokio hotel. I dont like bouth hotel. No clean and the beds are not confortable
Stayed 2 nights in Feb 2019

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

boa experiência

A televisão não funcionou e tínhamos um grande incômodo, ao meu ver que era de ter que levar a chave junto, que na verdade era um molho com um grande chaveiro, e não somente uma chave mas 4 chaves. No Mais foi tudo como previsto
Stayed 2 nights in Oct 2018

2/10 Terrible

hector gerardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Pesimo servicio

No respetaron la reserva, al llegar, me enviaron a un hotel de mala muerte, me cobraron las tres noches de mi reserva, me trasladaron al hotel vienese el tercer dia, cuando llrgue a la recepcion me cobraron de nuevo la ultima noche, se hicieron los estupidos mevrobaron mi dinero y me expulsaron de forma grocera del hotel. Ni se les ocurra llegar ahi. Las fotos de la publicidad son un montaje.
Stayed 3 nights in Oct 2018

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Elba

Disliked: Cleanliness, staff & service, property conditions & facilities

Lamentable experiencia! Solo remodelado...!

No me dieron recibo oficial...un papelucho!!! Pague 189,- por tres noches con impuesto . No tiene cortinas, por lo que debes tener las persianas cerradas... porque te ven desde otros hospedajes Pedí que me despertaron el día que debía partir para ir al aeropuerto... Se lo recordé a los cuatro empleados de distintos horarios...Y ME ASEGURARON QUE ASI SERÍA.).debí despertarlo yo... para devolverle las llaves...salió en camiseta. El desayuno se servía en un local vecino...el.ultimo día fui a las 6,30 ( hora de apertura, y me fui...a las 6,40. Aún estaba cerrado) No me cambiaron las toallas, y el último día apenas me estiraron la cama. Cuando me fui a duchar...saluda apenas un chorrito y cuando volví a la noche no había ni para enjuagarse las manos...terminaron de arreglar el problema a eso de las 22 hs Y me dieron dos toallas de mano. Porque no les quedaban toallones Lo único rescatable...la empleada part timé... Una estudiante de psicología. Si les interesa... escanee el "recibo" Bueno...uds. tienen la última palabra! El 28 voy al.hotel Spagna de Florencia... díganles que me traten como corresponde Buenas noches!
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2018

6/10 Okay

Ahmet

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

2/10 Terrible

Marco, Latina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orribile

La stanza che mi e' stata data si trovava in un altro palazzo e non aveva niente a che fare con la stanza descritta e rappresentata nel sito dell'Hotel Viennese. Comportamento inaccettabile!
Stayed 1 night in May 2018

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, room comfort

Non andateci

Struttura pessima! zona disagiata, sporca, pieno di criminalità, molto vicino alla stazione Termini. Il bagno è fuori dalla stanza, in un corridoio comune. Piccolissimo, sono alto 1.75 x 68 kg e ho fatto fatica anche a fare la doccia. La colazione è inclusa ma al bar a 60 metri di distanza. Pessimo. Non ci tornerei mai più.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati portati in un'altro albergo che è un vero tugurio sembrava un carcere noi abboemo prenotato al viennese vedendo le foto che delusione
Stayed 1 night in Apr 2018