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Residence Europa

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Interior entrance
Interior
Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Interior entrance
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via Genova, 24, Rome, RM, 184
  • Place, Via Nazionale
    ‪1 min walk‬
  • Place, Palace of Expositions
    ‪2 min walk‬
  • Place, St Paul's Within the Walls
    ‪2 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪34 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio

Studio | Living area | LCD TV

Studio

  • 38 sq m
  • Sleeps 3
  • 1 Queen Murphy Bed

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About this property

Residence Europa

This smoke-free apartment building features concierge services, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and a reception hall are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include a dryer, free WiFi and a coffee/tea maker. Limited housekeeping is available.
Residence Europa offers 9 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star apartment has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

During your stay at Residence Europa, you're just a quick walk from Via Nazionale. Features include free WiFi in public areas, plus dry cleaning service and concierge services. Built in 1870, this comfortable apartment building has 9 apartments over 2 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a dryer and an LCD TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Via Nazionale and 13 minutes on foot from Trevi Fountain
As a guest of Residence Europa, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. The business-friendly Residence Europa also features dry cleaning/laundry services and a front desk safe.

This 3.5-star Rome apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Rollaway/extra bed: EUR 30 per night

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Laundry

  • Dryer
  • Laundry facilities
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 9 units
  • Built in 1870
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 2:00 PM
Contactless check-in and check-out are available
Late check-in fee for check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 2:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 25 per day
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Residence Europa
Residence Europa Apartment Rome
Residence Europa Rome
Residence Europa Rome
Residence Europa Apartment
Residence Europa Apartment Rome

Residence Europa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 185 reviews
Rating 8 - Good. 93 out of 185 reviews
Rating 6 - Okay. 12 out of 185 reviews
Rating 4 - Poor. 3 out of 185 reviews
Rating 2 - Terrible. 2 out of 185 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The location is excellent because everything is reachable within walking distance. The apartment has just the minimum to spend some days there (only soap apart from toilet paper, sheets and towels, and in the kitchen only utensils but not oil or paper). It has not much natural light and can be a bit noisy in the room that goes to the street but in general it is very good in relation price-quality.
Stayed 5 nights in Oct 2019

10/10 Excellent

Lara, Lebanon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Confortable apartment. Near markets, restaurants and shopping
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The property is average rating. Ok to stay for short trips not to expect too much.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to central Rome. We were able to walk to almost all sites in central Rome with the exception of the Vatican. Luggage storage was available when we arrived early. Room was just as described and clean when we were able to check-in. Mini-fridge, microwave, and stove met our needs for the week. Shower and bathroom were fine although a bit awkward since they did not connect and were across the hall from each other and we were travelling with teens. TV was small and it would have been nice to have in the bedroom instead of the kitchen area but since there were so few English speaking channels, we didn't mind too much. WiFi worked great. Beds and sheets were good, including the Murphy Bed, although the blanket bedding felt a bit old and black-out curtains would have been nice. Only complaint was we were unable to get our laundry done during our stay - we tried twice and there was a big disconnect with the maid who did not speak English. She neglected to pick up my clearly labeled laundry bag on a Saturday morning (during published laundry hours) and then refused to take it on a Sunday. Overall the stay was pleasant and the gated entry to the building did provide a good sense of security for the area. Many cafes, shopping, and sites nearby. I would recommend this apartment to others!
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchenette was nice for extended stay. Staff helpful. No complaints.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
This buget priced apartment is well located in Rome to sights, transportation and shopping. It is no frills and the amenities are limited, but it worked well for my family of 4. I would suggest a softer mattress for both beds, but otherwise it was great!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, spacious, comfortable bed. Your own little appartment in the middle of Rome!
Stayed 5 nights in Jun 2019

2/10 Terrible

Patrick

Disliked: Staff & service

No contact info after 9pm meant stuck outside room

On the first night that I was staying here with my wife and 3 kids, we by accident left the set of keys in the room. The room auto-locked behind us. We tried every possible means to contact anyone related to Residence Europa, including hotels.com messages, calling hotels.com, and calling all available numbers at Residence Europa. We also asked others who were staying at the hotel and there was no way to contact anyone related to Residence Europa after 9pm. So me, my wife, and my 3 young kids (all age 8 or younger) had nowhere to stay in Rome! Luckily, after an extensive search, we eventually found another hotel around 11pm that night (that was small and expensive but much better than sleeping on the street). We ended up getting back into our room the following morning by finding the cleaning person. Residence Europa staff never apologized and never responded to any of my several messages. When we requested a refund for the first night (through Hotels.com, as we never received any response from Residence Europa), Residence Europa declined. Overall, it was the worst experience we have ever had with a hotel. Given the above, I would adamantly discourage anyone from staying at Residence Europa.
Stayed 3 nights in Jun 2019

8/10 Good

Raspanti, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The apartment is in an excellent location and is very spacious with a great little kitchenette. The only negative to the stay was the a/c didn’t work properly and the tv was a bit small and had bad reception. Overall I would recommend staying there.
Stayed 4 nights in May 2019

6/10 Okay

Ian, Western North Carolina USA

Travelled with partner
Liked: Cleanliness, staff & service
Location near train station and major attractions was good, but The room was right down the street from the police station, so noise from sirens (when window was open) was nearly constant. Murphy bed was not very comfortable. Overall the building was kind of grungy (like most of Rome).
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fine place for us to stay. It is close to the Termini, where we arrived and departed Rome. It is a short block off the Via Nazionale. There is a COOP grocery within two blocks. The Forum, the Colosseum, the Campidoglio, Trevi, the Palazzo Barberini, and the Pantheon among other sights were within 20 minutes walking distance, though the streets and pedestrian walkways are roughly paved. There were lots of good places to eat nearby. The property is modern and well designed. The staff is friendly and helpful. Laundry service is free, though we tipped the maid for doing it. Our apartment was six flights up; thankfully, there was a small elevator for getting to it. Rome is a city of steps and hills.
Stayed 5 nights in Mar 2019

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay and very good location

Very well located apartment situated in an old building. It's well equipped. Foul smell in the bathroom on the first day which subsided with use of shower. The shower itself was just ok. I found the bed a little hard for my liking but husband and kids were fine with them. Be aware that bedding is blankets - which I personally don't like. Coffee shop across the road did a lovely coffee and there is a decent supermarket around the corner and across the road on via National.
Stayed 4 nights in Feb 2019

6/10 Okay

Rrp

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Cleanliness is not this property’s strong suit. When we had just arrived, the sheets on one of the beds were soiled. The friendly staff immediately provided new sheets.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large appartment (for Europe) with everything you need a 10 minute easy walk from the train station and also a short walk to the Coloseum and Forum. It has a lift. Supermarkets and restaurants/cafes close. It was also quiet at night and private. The bathroom was large but the separate shower door (not transparent) opens direct onto a small hall between living and bedroom. As it was just the two of us this didn’t worry us.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

8/10 Good

Ellie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good location and the staff were really friendly and helpful!
Stayed 3 nights in Oct 2018

10/10 Excellent

Víctor, Plainfield Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and cleanness of the apartment.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, stayed twice at same place. Close to all the sights and also metro. Gelato shops stones throw away, good places to eat nearby. Highly recommended. Rooms are clean and modern. Lots of wardrobe space with a safe. Useful to have a small kitchen, to prepare light meals. Lift available and needed with all the walking around sightseeing. Daniele was really helpful & friendly. Definitely go back to the same place again.
Stayed 3 nights in Sep 2018

8/10 Good

Ritesh

Excellent location and service

Very good location and the room was very spacious and neat. But the checkin policy is very strict we reached hotel around 11AM, but had to wait till 1:00PM for the receptionist to arrive
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment in perfect location to many attractions and supermarket and gelato 😊
Stayed 5 nights in Jul 2018

8/10 Good

Deepali, Woking, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, convenient for sightseeing.

The apartment is clean, quite spacious and air conditioned. We didn’t use the kitchenette, but could see it was equipped with basic cookware and dinnerware. The bed & sofa bed were comfortable, although the pillows were too soft. Our apartment was on the 4th floor, facing the road. There wasn’t much of a view but it was quiet at night. The only thing to bear in mind: The reception is not open all day long, so you need to ring the maid to keep your luggage. The lift is also very small, so someone with huge suitcases might struggle. It is a comfortable walk to almost all tourist attractions - 15 min stroll to the Trevi fountain & Colosseum. We went with my elderly parents & even they were able to walk everywhere. The Roma Termini station is a 15 min walk walk away, neartest metro is 5 minutes and bus stops about 2mins away. We found some really nice restaurants in the area, most of which were reasonably priced. Highly recommended.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Yanzhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eduardo

Disliked: Room comfort

Reasonable place at excellent location

It was a nice stay and it was easy to visit most of the key sites in Rome by walking (a bit), but be aware it is not a great hotel or something like that. It is a bit of a mess and the fact that staff is mostly not there is not helpful. I would still recommend it since it is very practical.

10/10 Excellent

Akash, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central and comortable

Location was great, Metro station is nearby, main attraction are in 10-15 min walking distance. Mini market, three Pizzearia option in 2 min distance, what more would you need. Excellent reception staff, very helpful. 5 star for helpfulness