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Aura Accommodation

4.0 star property

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Photo gallery for Aura Accommodation

2 indoor pools, outdoor pool
Exterior
Exterior
BBQ/picnic Area
Superior Apartment, 2 Bedrooms | Private kitchen | Microwave, stovetop, electric kettle, eco-friendly cleaning products

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
1078 Whakaue Street, Rotorua, 3201
  • Eat Street
    ‪3 min walk‬
  • Tamaki Maori Village
    ‪7 min walk‬
  • Polynesian Spa
    ‪8 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 Bedroom, Hot Tub, Courtyard Area

Deluxe Studio Suite, 1 Bedroom, Hot Tub, Courtyard Area | Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Studio Suite, 1 Bedroom, Hot Tub, Courtyard Area

  • 35 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Premium bedding, desk, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms

  • 35 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Standard Studio, Non Smoking, Kitchenette (Studio)

Standard Studio, Non Smoking, Kitchenette (Studio) | Premium bedding, desk, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Kitchenette (Studio)

8.0 out of 10
Very good
(4 reviews)
  • 21.9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, desk, iron/ironing board, free WiFi

Superior Apartment, 2 Bedrooms

  • 54 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Apartment, 1 Bedroom, Non Smoking, Kitchenette

Family Apartment, 1 Bedroom, Non Smoking, Kitchenette | Premium bedding, desk, iron/ironing board, free WiFi

Family Apartment, 1 Bedroom, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds | Premium bedding, desk, iron/ironing board, free WiFi

Family Studio Suite, Multiple Beds

  • 32 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette

Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette | Premium bedding, desk, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Aura Accommodation

Eco-certified motel with 2 indoor pools and outdoor pool
2 indoor pools, an outdoor pool and concierge services are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and free newspapers are on-site.
Aura Accommodation offers 23 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Aura Accommodation, you're just a quick walk from Polynesian Spa. Free WiFi in public areas, free self-parking and 2 indoor pools are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor and 2 indoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hiking/biking trails and a playground
  • Just a 2-minute drive from Polynesian Spa and 6 minutes from Skyline Rotorua
As a guest of Aura Accommodation, you'll find 2 indoor swimming pools and an outdoor pool. WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at the eco-certified Aura Accommodation. Self parking is free.

This 4-star Rotorua motel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 indoor pools
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • 2 indoor pools
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Hob
  • Microwave

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 30

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-out fee: NZD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 8:30 AM - 5:00 PM.
Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Havana Motor Lodge Rotorua
Havana Motor Lodge
Havana Motor Rotorua
Havana Motor
Havana Motor Hotel Rotorua
Havana Hotel Rotorua
Aura Accommodation Motel Rotorua
Aura Accommodation Motel
Aura Accommodation Rotorua

Aura Accommodation Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 209 out of 305 reviews
Rating 8 - Good. 78 out of 305 reviews
Rating 6 - Okay. 15 out of 305 reviews
Rating 4 - Poor. 3 out of 305 reviews
Rating 2 - Terrible. 0 out of 305 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Rodger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hostesses were what made our stay awesome! They were incredibly kind and helpful and provided everything we needed. The location was great in terms of walking to the town centre and the trails. Our family of 4 were comfortable with the accommodation and enjoyed the mineral pools onsite.
Stayed 2 nights in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, room comfort

Perfectly fine

Though it clearly is a bit run down, especially in the geothermal rooms, and some of the space is tight, we enjoyed the enthusiasm of the welcome, the convenience of the location, and the outdoor pool. We were very happy that they were so invested in recycling!
Stayed 2 nights in Feb 2025

6/10 Okay

Catherine

Disliked: Staff & service, property conditions & facilities

Okay for one night

Okay for one night but bathroom was in dire need of revamp
Stayed 1 night in Feb 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We just returned home (Arizona) from a fantastic 6 week journey visiting Australia and NZ. The Aura accommodations were fine..great location and the spa was a treat at night. The staff was very friendly and accommodating. The one constructive comment would be for the room to be updated for today’s expectations or needs, ie, USB ports, fresh paint, new carpet, etc.
Stayed 3 nights in Jan 2025

10/10 Excellent

EMILY, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aura is clearly a well-loved and cared-for property. I liked the idea of staying someplace that wasn't a big property but would be safe and clean. The staff was so kind and welcoming. The property itself was quiet and is very near the water, so it's a block or two outside of Rotorua noise and traffic. It was easy to walk to grocery stores and such. Parking - dedicated spot for each room so easy. The pool area is a bit smaller than the photo shows but still looked nice. We were in Room 10, which has its own little patio area and hot tub - the hot tub was in great condition and very clean, as was the rest of the room and amenities. We cooked dinner a couple nights and the little kitchen was well-stocked; they provided dish detergent as well. We did laundry ($4 for each washer or dryer load) and the machines worked well. We'd recommend Aura and would stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 night in Dec 2024. The place is clean and very cute. One of the top places we stayed so far on our Australia and NZ tour.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

xiu jian

Stayed 2 nights in Nov 2024

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Antonia

Travelled with family and small children
Disliked: Property conditions & facilities
Travelled with kids. Pool was under repair. Was not told they had a 'sister' property with working pool til we were almost ready to leave. Trampoline was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful experience. All the amenities.
Stayed 2 nights in Nov 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to center of town. Room was comfortable and spacious. Highly recommend!
Stayed 1 night in Oct 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel style accommodation with hot outdoor swimming pool. Close to a variety of eating places. Lots of attention to environmental issues and support for local charities. Shame the outside metal stairs are noisy, especially at night, but this is an issue not unique to this property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julia T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Rooms were well-equipped and comfortable, and staff was super friendly and helpful. The mineral bath was a bit dated, but they’re planning on some renovation, and in spite of its age, the mineral bath was clean and comfortable. Appreciated their commitment to conservation, sustainability and local sourcing, all done without sounding preachy. Really a very fun visit. Would definitely stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Aura

Everyone loved the pools & location
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aura was great. Fantastic pool and the room gave us the space and beds that my family needed. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

The other recommends are right--great place!

Wonderful stay in Rotorua--found this place based on other recommends and was not disappointed! Customer service was especially stellar, and we really enjoyed the private hot spring pools that the place offered, a real treat!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for the price. We stayed 2 nights. Wished we had more time to stay longer. The mineral pool was a wonderful way to end the day. Close to food and shopping. Really enjoyed our time. The staff went above and beyond with suggestions and info about the area. Will definitely return when back in the area.
Stayed 2 nights in Jun 2024

8/10 Good

Jade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay. Carpets in room look dated.
Stayed 1 night in Feb 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, they sent a text early to say we could check in, they were very friendly on arrival. rooms were very clean and nicely decorated.
Stayed 1 night in Mar 2024

10/10 Excellent

david

Stayed 1 night in Mar 2024

10/10 Excellent

Coco, Newport Coast

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is great, couple minutes walk to lake and EAT street, tho food there is excellent. We booked the family room, the only one left, room is spacious, has 4 beds. But the bathroom is tiny. Family room provides full kitchen, including microwave and ovens. $8 for self laundry. Front office has free laundry detergent.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
We like the roominess of the suite, the friendly staff, and the mineral hot spring soak
Stayed 1 night in Feb 2024