10/10 Excellent
Kimberly S., Brighton, CO
29 Jul 2025
Liked: Cleanliness
Very convenient and safe location.The furnishings were excellant. Kitchen could use an update ...cabinet drawers, microwave, stove, dishes, coffee maker were older.we ourselves are older seniors, but still like to have the conveniences of home when traveling to a destination like Ruidoso. Everything was fine in the house (including the kitchen), but I chose not to use it because I did not want the hassle of bringing out my own pans, Silverware and kitchen utensils to cook. Instead, we just went out to eat versus going full mo nty on unpacking everything but the kitchen sink. The home was comfortable and in good order, with good amenities. CHECK IN was a little bit harder, as we were in town for an art show, and were busy from the time we arrived, until when we wanted to check in. I had my notifi ations rurned off on my phone, so I missed the requezt for signi g the contract; even though I had paid. The hot tub and wifi/ TV were out before we checked in, due to an electric storm. The Manager on duty for the property was excellant; very quick to resolve both issues and we were completely satisfied with their attentiveness!! Overall a very good stay! I made an error at checkout: in my rush to hurry and get on v rbe road, I forgot to leave the clea i g staff a gratuity I will rectify this mistake when we arrive home, as it is equally important for the customer to acknowledge when people sincerely try to do a good job.
Kimberly S.
Stayed 5 nights in Jul 2025