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Hotel Spitzhorn

3.5 star property

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Photo gallery for Hotel Spitzhorn

Turkish bath/hammam, hot stone massages, deep-tissue massages
Exterior
Building design
Turkish bath/hammam, hot stone massages, deep-tissue massages
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Spitzhornweg 30, Saanen, 3792
  • Place, Landschaft Museum
    ‪9 min walk‬
  • Place, Saanen-Eggli Ski Lift
    ‪20 min walk‬
  • Place, Gstaad Ski Resort
    ‪5 min drive‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down duvets, in-room safe, desk

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, Mountain View

Junior Suite, Balcony, Mountain View | Premium bedding, down duvets, in-room safe, desk

Junior Suite, Balcony, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Bedroom, Balcony, Mountain View

Family Room, 1 Bedroom, Balcony, Mountain View | Premium bedding, down duvets, in-room safe, desk

Family Room, 1 Bedroom, Balcony, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Gstaaderhof – Active & Relax Hotel
Saanen
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 223 reviews
The price is €297
includes taxes & fees
23 Jun - 24 Jun
Gstaaderhof – Active & Relax Hotel

About this property

Hotel Spitzhorn

Enjoy the free ski shuttle and an indoor pool at Hotel Spitzhorn during the winter, and return in the summer for a round at the hotel's golf course.
Hotel Spitzhorn offers 50 accommodations with a safe and free newspapers. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts and 4 indoor tennis courts. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Spitzhorn, you're just a quick walk from Landschaft Museum. Features include free breakfast, free WiFi in public areas and a free ski shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy garden views while dining at Restaurant La Poya
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a golf course, 4 outdoor tennis courts and a gym
  • Just a 3-minute drive from Gruyère Pays-d'Enhaut Regional Nature Park and 5 minutes from Gstaad Eggli Ski Lift
  • Free ski shuttle service
  • Dogs welcome for a fee (restrictions apply)
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness centre and a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers indoor tennis courts, outdoor tennis courts and ski passes. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Saanen hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 10:00 AM.
Restaurant La Poya – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Parking on site (CHF 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant La Poya

Things to do

  • 18-hole golf course
  • 24-hour pool access
  • 4 indoor tennis courts
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Golf driving range
  • Gym
  • Helicopter/aeroplane tours
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Playground
  • Rock climbing
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Skydiving
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Steam room
  • Tennis lessons
  • Ziplining

Family friendly

  • Arcade/game room
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 31 October and 16 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.80 per person, per night for adults; CHF 2.90 per night for guests aged 6-12 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per day
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Spitzhorn Saanen
Spitzhorn Saanen
Spitzhorn
Hotel Spitzhorn Hotel
Hotel Spitzhorn Saanen
Hotel Spitzhorn Hotel Saanen

Hotel Spitzhorn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 153 reviews
Rating 8 - Good. 27 out of 153 reviews
Rating 6 - Okay. 4 out of 153 reviews
Rating 4 - Poor. 2 out of 153 reviews
Rating 2 - Terrible. 1 out of 153 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

shivam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ! Great hospitable staff . Awesome food the chef is amazing!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing decoration, perfect for summer or winter vacation, only 1 km far from Gstaad
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fabulous!!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Spitzhorn is a lovely property in a very lovely area! I will certainly be returning again as son as I can.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Pius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming family hotel in an unique setting

We thoroughly enjoyed all the amenities this hotel has to offer. Quiet, wonderful views, beautiful wellness oasis, excellent cuisine, bus to the concert and, above all, very dedicated and friendly staff under the careful and very personal management of the director couple. We will be back.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hospitality all the way! Friendly and welcoming service. The restaurant was excellent as well
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kalpesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Friendly hosts. Warm hospitality.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Recommended. We did not had the time to use the spa/pool but we visited and it seems very nice.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

mehul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaze place in stunning Saanen minutes from iconic Gstaad. The food, service and the rooms are all superb. The dining terrace views are wonderful. The owners both take enormous pride in their hotel and it shows. Can't go wrong staying here. We will be back.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! Beautiful views, very charming room, delicious breakfast included, pool and sauna were incredible. Superb facility. 10/10 building. Could have stayed a lot longer. Will be back!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ujjwal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Views & Great food

We had a fantastic time at the botel. The food was excellent, and the staff were genuinely warm and helpful. Everything ran smoothly and the atmosphere was great. The views were absolutely mind-blowing waking up to that scenery was a highlight. The only downside was the lack of air conditioning (or even fans) in the room. With how hot European summers are getting, that made the nights a bit uncomfortable. Still, we really enjoyed our stay overall.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Abhinav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food at Resturant was terrible! The cold soup was horrible !!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a premium room with mountain view for a 5 nights stay. While our room was on the mountain view side, we had a ground floor room with a view of three adjacent chalets and walkers passing our bedroom window on a wanderweg. Feel that Expedia customers receive lesser treatment than direct bookings. While the room was disappointing, the restaurant and staff were first class.
Mountain view premium room.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service, great hotel

This place was amazing. Extremely clean, comfortable, and with amazing views. Also the cleanest pool and nicest spa we have ever seen. However, what really made this spectacular was the service. From the front desk staff, to the restaurant staff, and eapecially the owner were all spectacular, and made us and our children feel welcome throughour our stay. If we ever go back to Saanen there is absolutely no way we would stay anywhere else. Thank you all so much!!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Russell B

Liked: Cleanliness, property conditions & facilities, room comfort

Wow!!

We Loved our stay at this hotel! From the minute, we walked in the front door until we walked out again the staff was super friendly, extremely helpful, and always available. This was a great location to get to Gstaad and incredibly picturesque. The breakfast, included in the price of our stay, was excellent. The beds are super hard so if you like firm mattresses, you’re in luck. We would go back in a heartbeat!
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Rajwinder

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was rude. This hotel feels more like a 2 to 2.5-star, not a 4-star. There was no tea maker or cups in the room, and when we asked for them, we were told they don’t provide those items in the rooms.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Sam

Liked: Cleanliness, amenities
Terrible bed and pillows. Two twin beds combined together, worst sleep I’ve ever had.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Bankim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and views are amazing! Loved the breakfast here and the pool was very clean and nice! The only thing is that there are no air conditioners in the rooms so can be uncomfortable at night. If you keep the windows open then the bugs fly in. It would have been good to have screens on the windows. The pillows were not firm and was uncomfortable to sleep. Overall highly recommended!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Narmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a wonderful stay here with family

I had a wonderful stay here with family. Room was spacious, comfortable temperature, clean. Spa was also very well kept, pool water temp was also perfect. I must say, this hotel is NOT a 3-star hotel. It definitely feels like 4 star but the staff will make you feel so welcome and accomodate your needs so well, at times you will feel yourself at a 5 star hotel. However, one thing that stuck out is, when I asked if we could use the spa after check out and was told the hotel is fully booked and they weren't comfortable with that. In the 2 days we spent in the hotel the spa was pretty empty so this kind of left a bad taste in our mouths, especially because all the hotels, both 4 and 5 star I have stayed in have allowed guests to continue using spa facilities after checking out. Anyways, the rest of our stay was so nice, and they are probably not obligated to allow us to use the spa, so we can only show understanding here.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Ahmad

Liked: Cleanliness, staff & service
Our stay at the hotel was a mixed experience. On the positive side, the room was nice and well-maintained. The staff were generally friendly and helpful, with a special mention to Natalie at reception, who was exceptionally welcoming and efficient. The hotel's location is perfect, making it easy to access key attractions and amenities in the area. However, there were a couple of issues that detracted from our stay. We found an insect in the room, which was quite off-putting. Additionally, the room felt a bit tight, lacking the space we were expecting. Also, one staff member at breakfast was less accommodating. Overall, while there were some highlights, there are areas that need improvement.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice hotel but missed opportunities

The hotel was very clean, the rooms were spotless, spacious, woody, with clean lines, wood floors, nice bathroom, with terraces and beautiful views. it was somewhat disappointing that no body lotion or conditioner were provided, despite request. The spa was great, beautiful sauna, with massaging jet pools but no bathrobes and slippers were provided to access it. Towels only. The staff was pleasant but not helpful in that they did not have answers to any of our requests (such as hikes in the region) or effective (not able to provide body lotion, or bathrobes or communicate our disappointment to the manager). The restaurant was great for dinner and breakfast, for food, vibe, service and setting. Overall, nice hotel but missed opportunities.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, amenities, property conditions & facilities
Tout était propre, personnel super, espace spa genial, beaucoup de 4 étoiles ne sont pas a ce niveau je recommande
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Freundlichkeit und Qualität des Personals und Management ist nicht zu überbieten.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Deny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Familienzimmer, sehr netter Service! Personal im Restaurant kann teilweise kein Deutsch.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war super
Stayed 1 night in May 2025