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City Hotel Kaiserhof

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Breakfast area
City Apartment | Individually furnished, laptop workspace, blackout curtains, free WiFi
Standard Single Room | Individually furnished, laptop workspace, blackout curtains, free WiFi
Property entrance
City Apartment | Bathroom | Shower, hair dryer, towels, soap

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Mainzer Str. 78, Saarbrücken, SL, 66121
  • Saarbruecken Castle
    ‪14 min walk‬
  • Ludwigskirche
    ‪20 min walk‬
  • Europa Galerie Saarbruecken
    ‪3 min drive‬
  • Saarbruecken (SCN)
    ‪14 min drive‬

Room options

View all photos for Triple Room

Triple Room | Individually furnished, laptop workspace, blackout curtains, free WiFi

Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Individually furnished, laptop workspace, blackout curtains, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment

City Apartment | Individually furnished, laptop workspace, blackout curtains, free WiFi

City Apartment

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Single Room

Individually furnished, laptop workspace, blackout curtains, free WiFi

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

City Hotel Kaiserhof

Hotel in Saarbrücken, near Saarbruecken Castle
Concierge services, express check-in and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and ATM/banking services are on-site.
City Hotel Kaiserhof offers 24 accommodations with a hairdryer and blackout curtains. Each accommodation is individually furnished. Smart televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at City Hotel Kaiserhof, you're just a quick walk from Theater im Viertel Studiotheater. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes hiking/biking trails
  • Just a 4-minute drive from Saarbruecken Castle and a few minutes from Ludwigskirche
  • Dogs welcome for a fee (restrictions apply)
City Hotel Kaiserhof offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. City Hotel Kaiserhof also features complimentary newspapers in the lobby, express check-in, and express check-out.

This Saarbrücken hotel is smoke free.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Things to do

  • Art gallery
  • Designer stores
  • Hiking/biking trails
  • Shopping centre

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (55 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
The front desk at this property is open daily from 8:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

City Hotel Kaiserhof Hotel
City Hotel Kaiserhof Saarbrücken
City Hotel Kaiserhof Hotel Saarbrücken

City Hotel Kaiserhof Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 57 reviews
Rating 8 - Good. 20 out of 57 reviews
Rating 6 - Okay. 15 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Segun Blessing

Liked: Cleanliness, staff & service, property conditions & facilities
I like the environment and I will like to visit again and again
Stayed 2 nights in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all costs. This place is a scam. The front desk is not open at the times it says, and no one answers the phone. When I arrived in the afternoon the place was completely closed and locked. Maybe they have recently shut down. I still have not been able to receive any communication from them, one week after the date I was supposed to check in.
Stayed 3 nights in Jul 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
We were invited to stay at Hotel Bruchwiese sister hotel, came with beer garden & meals were delicious,our host Claudia was fantastic so quiet amongst the trees , I thoroughly recommend this Hotel & the best so far in 2 weeks we have been in Germany I will remember!!
Stayed 5 nights in May 2024

2/10 Terrible

Eric

Stayed 12 nights in Jan 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this hotel, especially the decor of the room and the stencils. It was quaint. Be prepared you will need to have standard electrical chargers as there are no ports for USB or USC charging stations. Otherwise its a convenient and easy hotel to stay, the desk staff spoke excellent English, very helpful.

10/10 Excellent

William

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Aeliouz

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Oct 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Very comfortable and clean place to stay while visiting Saarbrucken.
Stayed 2 nights in Nov 2023

8/10 Good

Ahmed, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Another great stay! Thank you!
Stayed 1 night in Jan 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and service

We have recently discovered this hotel. We love the rooms, location and friendly staff. This is now our "go to" hotel in Saarbrucken!
Stayed 1 night in Nov 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Würde für das gut Preis-Leistungs-Vethältnis jeder zeit wieder einchecken. Zimmer jat mir gefallen. Hell,ruhige Lage. Sehr nah zum Stadtkern.
Stayed 3 nights in Apr 2025

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities
I paid to stay for 2 nights. Upon arrival you have to call the hotel, and you will receive then a code to open the key-holder, so you can get in. Upon arrival in the room, it turned out there was no working wifi. The lady whom I called suggested I to stand in front of other rooms to check whether it worked there. This was not the case, so no free wifi. The TV did not work. The toilet bowl was brownish. The water that came out of the tap and the shower was brown, only to turn normal after a while. Waste baskets were not emptied. Obviously the room had not been checked before I arrived. Maybe it was cleaned a few weeks back. After dinner I decided to stay with friends rather than in this room; I informed the hotel via the Expedia message service used before to contact them. The next day the manager said she was surprised of hese issues, and said she would do her best to get the second night refunded. This was done. But the first night, which I did not use, was not reimbursed. It was my second time using this hotel, but clearly also the last time.
Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Altes Gebäude, keine Klimaanlage also Schimmelgefahr
Stayed 1 night in Apr 2025

6/10 Okay

Jean luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre correcte mais pas de serviettes de toilett

Première expérience réussie de check in avec "boîte à clés". Personne très affable jusqu'à l'obtention de la clé malgré la barrière de la langue. Chambre correcte à proximité du centre. Par contre, pas de serviette ni tapis de bain dans la salle de bain.
Stayed 1 night in Nov 2024

6/10 Okay

Veronika

Die Zimmer sind für das Preis/Leistungsverhältnis gut. Das Bad war renoviert und sauber. An der Dusche muss man arg aufpassen schneller Kalt-/Brühheiß Wechsel!
Stayed 4 nights in Nov 2024

4/10 Poor

Magali

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La moquette était sale, le pommeau de douche plein de calcaire, l’odeur de tabac froid insupportable, le ménage bien plus qu’approximatif sans parler des lumières qui ne fonctionnent pas…
Plein de calcaire
Ménage pas fait
L’odeur allait avec la couleur de la moquette
Ampoules qui ne fonctionnent pas
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Alte Ausstattung
Stayed 1 night in Oct 2024

8/10 Good

Kerstin

Liked: Cleanliness
Das Haus war eingerüstet und in der Nacht sind unbekannte Personen über das Gerüst gelaufen und haben im zweiten Stock ans Zimmer Fenster geklopft
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
X
Stayed 2 nights in Aug 2024

6/10 Okay

Helmut

Business traveller
Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Vlado

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Kiran

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2024