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Palace Hotel Omiya

4.0 star property

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Photo gallery for Palace Hotel Omiya

Lobby
Down duvets, minibar, desk, laptop workspace
Exterior
6 restaurants; breakfast, lunch and dinner served
Banquet hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854
  • Place, Saitama Super Arena
    ‪20 min walk‬
  • Place, Railway Museum
    ‪4 min drive‬
  • Place, Omiya Park
    ‪4 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Corner Double Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Corner Double Room, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room with Extra Bed, Non Smoking

Down duvets, minibar, desk, laptop workspace

Twin Room with Extra Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Single Room, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Double Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Semi Double Room

Down duvets, minibar, desk, laptop workspace

Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Palace Suite Non Smoking

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers

Palace Suite Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Royal Suite Non Smoking

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers

Royal Suite Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, Non Smoking, City View

Suite, Non Smoking, City View | Down duvets, minibar, desk, laptop workspace

Suite, Non Smoking, City View

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room, 4 Bedrooms, Non Smoking

Family Room, 4 Bedrooms, Non Smoking | Down duvets, minibar, desk, laptop workspace

Family Room, 4 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking | Down duvets, minibar, desk, laptop workspace

Royal Suite, Non Smoking

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Down duvets, minibar, desk, laptop workspace

Deluxe Twin Room, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (Upper Floor)

Down duvets, minibar, desk, laptop workspace

Single Room, Non Smoking (Upper Floor)

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (Upper Floor)

Down duvets, minibar, desk, laptop workspace

Double Room, Non Smoking (Upper Floor)

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Double Room, Non Smoking, Upper Floor

Down duvets, minibar, desk, laptop workspace

Corner Double Room, Non Smoking, Upper Floor

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Upper Floor)

Down duvets, minibar, desk, laptop workspace

Twin Room, Non Smoking (Upper Floor)

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Palace Hotel Omiya

6 restaurants, 2 bars/lounges and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
Palace Hotel Omiya offers 204 air-conditioned accommodations with fireplaces and minibars. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palace Hotel Omiya. During your stay, you're just a quick walk from Saitama City Space Theater. You'll find features such as free WiFi in public areas, plus 6 restaurants and 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy French cuisine at Crown Restaurant, one of the property's 6 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Guests speak favourably about the proximity to public transport and the overall condition of the property
  • Just a 2-minute drive from Railway Museum and a few minutes from Nack5 Stadium Omiya
There are 6 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Palace Hotel Omiya also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star Saitama hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.
Crown Restaurant – This restaurant specialises in French cuisine and serves lunch and dinner.
Parterre – This buffet restaurant serves breakfast, lunch and dinner.
Zuirin – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Keyaki – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Royal Oak – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: JPY 4,500 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crown Restaurant
  • Keyaki
  • Parterre
  • Royal Oak
  • Zuirin

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama

Palace Hotel Omiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 756 reviews
Rating 8 - Good. 274 out of 756 reviews
Rating 6 - Okay. 69 out of 756 reviews
Rating 4 - Poor. 15 out of 756 reviews
Rating 2 - Terrible. 12 out of 756 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient with great food nearby
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lawrence

Great location, great place to stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Junji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff are very professional. I couldn't imagine this level of high standard for everything at this cost. Very satisfied.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shelden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff was very friendly. Hotel was right beside a convenience store, and you can walk to Omiya train station in only a couple of minutes.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, close shopping &trains.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HYEKYUNG A

Liked: Cleanliness, amenities, property conditions & facilities
Clean and Kindly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hiro

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious in Japanese standard and location is great with 3 mins from the Omiya station.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they always do a great job, very convenient hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

YEN HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you can see a small city view from room, even room size wasn’t so big but enough for single person, and the breakfast was simple and delicious!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Perlin

Liked: Cleanliness
The hotel is on the older side, but still decent and clean. Location was not bad, walking distance to the JR station where many food options are available.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, will stay again
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 1 night in Feb 2023
Verified

8/10 Good

Ahithophel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, lovely service. Nice room and amenities.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and very easy access to the train station. Lots of good food and shopping options near by.
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay!!!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel, clisebto everything including the train station. Staff was very friendly and the ammenities were endless.
Stayed 12 nights in Mar 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean place to stay for both business and personal visit to the Tokyo area.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities
great hospitality
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yayi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, perfect location near station. Absolutely stay again if travel Japan.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels during our trip to Japan. Very conveniently located next to a large railway station, with a lot of shops and restaurants around. Quite large, elegantly furnished rooms and extremely polite service.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with every amenity you could ask for.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean hotel. Staff were awesome and would highly recommend! Thank you for a pleasant stay. Great breakfast available as well!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities
Hotel is a bit outdated. Location is good and staffs is wonderful.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable bed!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Palace…

Great Hotel
Stayed 1 night in Feb 2025