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The Metropolitan Inn

2.5 star property

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Photo gallery for The Metropolitan Inn

Two single beds with wooden headboards and matching nightstands, white linens, and blue-patterned throw pillows.
Guests can park their motorcycles at the Metropolitan Inn.
Guests can park their vehicles in the hotel's designated parking area.
Welcome to our reception area, where guests can check in and enjoy a beautiful view of the street.
Enjoy a comfortable stay in this stylish room featuring a glass table, four chairs, and a beautiful view of the street outside.

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪13 min walk‬
  • Temple Square
    ‪18 min walk‬
  • Delta Center
    ‪18 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Suite

  • 46.3 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Handicap King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
This smoke-free hotel features a 24-hour business centre, 24-hour room service and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Metropolitan Inn. During your stay, you're just a quick walk from Salt Lake City and County Building. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • Within a 15-minute walk of Salt Palace Convention Center and City Creek Center
WiFi is free in public spaces. There's an onsite 24-hour business centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 183 out of 1011 reviews
Rating 8 - Good. 193 out of 1011 reviews
Rating 6 - Okay. 210 out of 1011 reviews
Rating 4 - Poor. 176 out of 1011 reviews
Rating 2 - Terrible. 249 out of 1011 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Geirge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service , great staff, cleaners .
Stayed 13 nights in Apr 2025

6/10 Okay

Richard

Travelled with group
Liked: Room comfort

Decent Room, Not Great Customer Service

The overall stay wasn't bad. I did go to the front desk at one point to request more towels, and the clerk then followed me to my room after giving me the towels and very abruptly told me that he was coming to get the other towels from the room and acted like he was going to follow me into the room. I had to ask him to wait just a moment for me as I went and got the towels to give him. Then a couple of hours before checkout, I called the front desk to ask if I could do an hour late checkout, and a different clerk told me that I could not checkout late which was fine, but then she proceeded to tell me that I needed to get out of the room by 11 if I wanted my deposit back and then just hung up the phone on me. Then when I went to checkout at 11, I waited a few minutes for a customer in front of me to finish their business. When it was my turn I went up and told the clerk that I was checking out of my room, and the clerk told me that I could leave and they would check my room for damages when they had time. I asked her when I would get my deposit back, and she told me that I'd get it back in a few business days if my room didn't have any damages and then just told me that I could leave. I don't know if I'll get my deposit back or not, but overall the customer service was not great and left much to be desired. The room itself had some sort of orange mystery substance splattered all over the ceiling and on the wall above the headboard.
Stayed 1 night in Apr 2025

2/10 Terrible

Andreas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is nothing luxury or
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

2/10 Terrible

Wyndy

Stayed 1 night in Apr 2025

4/10 Poor

Manatu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Saori

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk are kind and nice but everything looked old… the curtains in my room were torn.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay

Service was good. The hotel need some cleaning. Bathroom very poor condition and dirty. Broken window in the bathroom, bathtub was discussing. Not able to add pictures. The staff are very nice.
Stayed 2 nights in Apr 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

conner

Liked: Cleanliness, property conditions & facilities
Good service and excellent price
Stayed 1 night in Apr 2025

2/10 Terrible

Kim

Stayed 4 nights in Mar 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

Shane

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Puddle at the toilet and the fridge gasket was loose and door wouldn't close completely. Budget friendly hotel, otherwise fine.
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

The room was very clean and the management and staff were competent and friendly. I had a great stay for a very reasonable price!
Stayed 1 night in Apr 2025

4/10 Poor

Steven

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

$100 cash deposit required

They required a $100 cash deposit. This was not listed anywhere in there hotel description...it was on a paper sign when we tried to check in.We had no cash and their ATM was empty so we had to find our CU to get the money Bathroom vent was rusted and ceiling was discolored/moldy. Bathroom door hinges were loose so it wouldn't close. Curtains were shredded. Main room outlets were loose and there were not enough. We had to unplug fridge or light to have a spot for our computer. Door to the room had large gaps. Water pressure and temperature was good, bed was comfortable and TV worked well.
Stayed 1 night in Mar 2025

6/10 Okay

Amber

Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort

Had a problem and they fixed it immediately

We had a problem with the bed. One end was broke and we had some water in the bathrooms from the roof but they took care of was transferred us in another room. They were fantastic
Stayed 3 nights in Mar 2025

4/10 Poor

Eliane

Stayed 4 nights in Mar 2025

4/10 Poor

Tracy

Stayed 1 night in Mar 2025

10/10 Excellent

Jose, South Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Feb 2025

10/10 Excellent

Jose, South Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Good service.
Stayed 7 nights in Mar 2025

6/10 Okay

Liam

Stayed 1 night in Mar 2025

2/10 Terrible

Kelbin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't know they only accept cash for deposit. I told them I can go get cash, they forced me to use the ATM they have there. The room is not clean, the bathroom is very dirty, the drain in the shower not going down, it's smell so bad. The room doesn't look like the photos that I've seen when booking.
Stayed 1 night in Mar 2025

6/10 Okay

arjee

Disliked: Cleanliness, property conditions & facilities, room comfort
Im sorry but scared. Didnt used the last 3 nights. Not comfortable at all.
Stayed 4 nights in Mar 2025