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The Metropolitan Inn

2.5 star property

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Photo gallery for The Metropolitan Inn

Front of property
Lobby
Premium bedding, Tempur-Pedic beds, desk, blackout curtains
Exterior
Breakfast area

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
524 S West Temple, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪13 min walk‬
  • Place, City Creek Center
    ‪16 min walk‬
  • Place, Delta Center
    ‪18 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Suite

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Suite

  • Sleeps 2

King Handicap Room

  • Sleeps 2

King Handicap Room

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
This smoke-free hotel features a 24-hour business centre, 24-hour room service and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Metropolitan Inn. During your stay, you're just a quick walk from Salt Lake City and County Building. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • Within a 15-minute walk of Salt Palace Convention Center and City Creek Center
WiFi is free in public spaces. There's an onsite 24-hour business centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 212 out of 1003 reviews
Rating 8 - Good. 174 out of 1003 reviews
Rating 6 - Okay. 211 out of 1003 reviews
Rating 4 - Poor. 156 out of 1003 reviews
Rating 2 - Terrible. 250 out of 1003 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Misty

Disliked: Cleanliness, amenities
Yes accused of taking the bath towels
Stayed 1 night in Oct 2025

10/10 Excellent

Jamal

Business traveller
Liked: Cleanliness, staff & service, amenities
Only issue was, the curtains was torn
Stayed 1 night in Oct 2025

6/10 Okay

Mohamed

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Yulisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever
Stayed 2 nights in Oct 2025

10/10 Excellent

Angel Gabriel

Stayed 1 night in Oct 2025

2/10 Terrible

Jonas

Stayed 2 nights in Oct 2025

8/10 Good

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and quiet. Beds were very comfortable. There were hairs on the bathroom floor,
Stayed 1 night in Oct 2025

6/10 Okay

Cristian

Travelled with family, Business traveller
Disliked: Staff & service
When we arrived, we noticed one of the bed frames was broken and we were quickly accommodate without a hassle. I did find it odd that most of the lights were not on for most of the night. The property was mostly lit by street lights. What I did not like was witnessing the front desk clerk racially profile a gentleman asking for a room. I witnessed the clerk blatantly lie about having no vacancy. Many curtains were open and obvious that no one is in there.
Stayed 1 night in Oct 2025

6/10 Okay

Imelda

Stayed 3 nights in Oct 2025

6/10 Okay

Miguel

Stayed 2 nights in Oct 2025

4/10 Poor

Maxwell

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

LeaAndra

Disliked: Cleanliness, property conditions & facilities
Photos catfish this place, it is dirty
Stayed 2 nights in Oct 2025

8/10 Good

Lillian

Liked: Staff & service, amenities
Disliked: Cleanliness
The person who sweeps just sweeps things under the bed or behind the night stands. There wasnt anywhere near my bed to plug my phone in. I used two towels to clean my makeup and it costed $35 from the deposit which wasnt a big deal. Other than a few things being dirty, i didnt mind. Overall enjoyed my stay. The staff was kind and insightful. Unfortunately the free breakfast wasnt available at the time..
Stayed 1 night in Sep 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Ass clippers!
Stayed 1 night in Sep 2025

10/10 Excellent

arvol

Stayed 3 nights in Sep 2025

8/10 Good

Virgil Teodor

Stayed 4 nights in Oct 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
All in the Hotel was terrible!!!!!!!!!!!
Stayed 3 nights in Oct 2025

6/10 Okay

Daria

Travelled with family
Disliked: Cleanliness
There was a homeless guy sleeping on the floor outside our room and some rodents snooping around trash cans on the first floor. All plumbing is old and rumbling if not to mention the poor condition of the bathroom itself.
Stayed 3 nights in Oct 2025

2/10 Terrible

Phuong

Stayed 4 nights in Oct 2025

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby, walkways, elevator were shabby, dirty, smelly and in need of repair, and there were Rats in the hallway! Our room looked clean and smelled fresh, but the shower floor tiles were in such bad shape, we opted not to use the shower.
Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very basic. Not good outside lighting for parking lot. Motel very old but too. Updated. Elevator is antique but does work.
Stayed 2 nights in Oct 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, honestly absolutely disgusting… holes in the calls squeaky floors rat poop an pee on the bed..
Stayed 1 night in Oct 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and I think recently remodeled.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Stayed 1 night in Sep 2025

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