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Hotel des Arts

2.0 star property

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Photo gallery for Hotel des Arts

Double Room, Ensuite (Standard) | 1 bedroom
Family Suite (ADA Accessible) | 1 bedroom
Bar (on property)
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
447 Bush Street, San Francisco, CA, 94108
  • Place, Union Square
    ‪3 min walk‬
  • Place, Embarcadero Center
    ‪10 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Economy Double Room, Shared Bathroom (Economy)

Economy Double Room, Shared Bathroom (Economy) | 1 bedroom

Economy Double Room, Shared Bathroom (Economy)

7.0 out of 10
Good
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room, Ensuite (Standard)

Standard Quadruple Room, Ensuite (Standard) | 1 bedroom

Standard Quadruple Room, Ensuite (Standard)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Ensuite (Standard)

Double Room, Ensuite (Standard) | 1 bedroom

Double Room, Ensuite (Standard)

7.8 out of 10
Good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (ADA Accessible)

Family Suite (ADA Accessible) | 1 bedroom

Family Suite (ADA Accessible)

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, Shared Bathroom (Economy)

Economy Double Room, Shared Bathroom (Economy) | 1 bedroom

Economy Double Room, Shared Bathroom (Economy)

8.4 out of 10
Very good
(5 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel des Arts

Hotel with a bar, 5-minute walk to Union Square
Along with a bar/lounge, this smoke-free hotel has express check-out and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
Hotel des Arts offers 55 accommodations. 50-inch Smart televisions come with digital channels. Housekeeping is provided on a daily basis.
During your stay at Hotel des Arts, you're just a quick walk from Union Square. Free WiFi in public areas and a bar are available.
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage and a virtual front desk
  • Just a 5-minute walk from Union Square and 12 minutes on foot from Moscone Convention Center
Hotel des Arts offers its guests multilingual staff and express check-out. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 0474345
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

des Arts San Francisco
Hotel des Arts
Hotel des Arts San Francisco
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Hotel Hotel des Arts San Francisco
San Francisco Hotel des Arts Hotel
Hotel des Arts San Francisco
Arts San Francisco
Hotel Arts
Arts
Hotel Arts San Francisco
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San Francisco Hotel des Arts Hotel
Hotel Hotel des Arts
Hotel des Arts San Francisco
Arts San Francisco
Hotel Arts
Arts

Hotel des Arts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1001 reviews
Rating 8 - Good. 354 out of 1001 reviews
Rating 6 - Okay. 222 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Haley

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m stayed at hotel des arts and had an incredibly terrible experience. I woke up with tons of very painful and itchy bites on my neck. I’m in unsure if it is bed bugs but i did not feel comfortable staying here any longer so I vacated immediately after my first night on Thursday. I was supposed to stay check out on Sunday but left early Friday morning letting the front desk know of my troubles who felt terrible. They let me know since I booked through expedia I would need to request the refund through them but would be able to approve it. I then chatted with not one but two expedia agents whom both also felt awful and reassured me I would be refunded and compensated for this inconvenience. I was charged in full $420 to not even stay there, leave with huge bites that that I am honestly still dealing with days later. Disappointed is an understatement, I truly hope I can be compensated fairly for this experience in the near future.
Stayed 3 nights in Aug 2025

8/10 Good

Mieko

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel really ia dedicates to the art. Diverse original art makes every room different. Good location. Good price. My first stay at a no-front-desk hotel. It worked pretty well and help was available by phone. Poor choices on the TV.
Stayed 3 nights in Aug 2025

8/10 Good

Mei Son, Plano

Stayed 7 nights in Jul 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Tim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Staff at facility - Had to have a code to get in the front door - had to down load a app that we were not notified that you needed to get into the room It was crappy room. Will never go back
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel experience of my life

Just a horrible stay. Room had a bad smell and was warm. I was unaware that there was a shared bathroom and shower. It was loud and uncomfortable. I only slept 2-3 hours the first night and decided to check out one night early. There is no way I would ever stay here again. In fact, I am so haunted by the experience, I will avoid walking on Bush Street between Grant and Kearny so that I never have to see this place again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sophie

Liked: Staff & service
Disliked: Cleanliness
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Dandy A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one block to China Town. Perfect location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 7 nights in Jul 2025

10/10 Excellent

Michael, Kenmore

Liked: Cleanliness, amenities, property conditions & facilities
Really fun idea
Stayed 1 night in May 2025

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good location/funky/no on site staff

There is rarely staff on site. Communications are done via text. Responses via text are quick, but it is somewhat problematic that no one is there in person. The storage closest for luggage is no larger than a phone booth, and was full when we needed it. Key expired at 11am on check out day, despite getting an extended check out until noon. The rooms don't have individual temperature control.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, and quiet. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie, Lawrenceville

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was perfect! The hotel was clean and the quad room that we had was a good size.
Stayed 5 nights in Jun 2025

6/10 Okay

Bernard

Stayed 2 nights in Jun 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the plus side, the hotel is well located. Close to restaurants, shopping, bars, etc. Literally across the street from Chinatown, which is fun. The Sutter Stockton parking garage is a half a block away, which was very convenient. On the negative side, the carpet in my room was dirty. I expected over-the-top decor based on the photos, but my room was like a college dorm room painted with fire engine red spray paint. The sink was not in the bathroom, was tiny, and there was nowhere to put anything while getting ready. My shower pan filled with two inches of water from a 4-5 minute shower. I mentioned this at the front desk and asked that it be fixed at about 8:30am of my second day. When I returned late that afternoon, I checked back and was told it had not yet been fixed. I pressed again and it was finally fixed by 5:30. Given the good things about the location, I was hoping that this would be an affordable solution for future SF trips. I will not be returning.
Stayed 2 nights in Jun 2025

6/10 Okay

Bryn

Stayed 8 nights in May 2025

6/10 Okay

Zhichun

The chairs are not comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Una struttura molto carina ed ecologica con una hall ed un servizio di reception molto disponibile, la pulizia puntuale e le camere in ottime condizioni, posizione eccezionale per visitare San Francisco, il prezzo é perfetto
Stayed 3 nights in May 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cool boutique art hotel!
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good and bad

The electrocic/app key situation was problematic. When we tried to get it resolved, nothing came of it. There is no front desk person and the water took 10+ min to warm up in the shower one of the days. Rooms were super cute. The art was awesome and the bed was comfortable. The location was ideal and the downstairs bar was fun and friendly.
Stayed 4 nights in May 2025