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Hotel Zetta San Francisco

4.0 star property
VIP Access

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Photo gallery for Hotel Zetta San Francisco

Billiards
Premium bedding, down duvets, pillow-top beds, minibar
Reception
Lobby sitting area
Billiards

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Free WiFi
  • Laundry

Explore the area

View in a map
55 5th St, San Francisco, CA, 94103
  • Place, Union Square
    ‪6 min walk‬
  • Place, Moscone Convention Center
    ‪10 min walk‬
  • Place, Oracle Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Premier Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Accessible (Mobility/Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Well and Away)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Well and Away)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Zetta)

Suite, 1 Bedroom (Zetta) | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom (Zetta)

  • 74 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Zetta San Francisco

Hotel with 2 restaurants, 8-minute walk to Union Square
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and concierge services.
Hotel Zetta San Francisco offers 116 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Hotel Zetta San Francisco's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy American cuisine at S and R Lounge, one of the property's 2 restaurants and 2 bars/lounges
  • To-go breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Union Square and San Francisco Museum of Modern Art
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Hotel Zetta San Francisco. For a fee, parking is available.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast on weekdays from 7:00 AM and 10:00 AM.
S and R Lounge – This lobby lounge specialises in American cuisine and serves dinner and light fare. Happy hour is offered.
The Cavalier – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Weekday breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ely, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Destra

Stayed 1 night in Jul 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Zetta, the staff are polite and professional.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kirk

Stayed 2 nights in Jul 2025

10/10 Excellent

ROGEL

Stayed 2 nights in Jul 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful little hotel right at the head of the cable cars and shopping and really cool restaurants across the street!
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew, Valley Glen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice spacious rooms. Friendly and prompt staff. Great spot and access to trans and walk to most places. Stay right on market street and you’re good. Just avoid lower tenderloin as it gets a little rough. Other than that awesome. Would definitely stay again. Grab a muni ticket and ride all around town on most busses and trains.
Stayed 5 nights in Jul 2025

10/10 Excellent

Satpal

Stayed 7 nights in Jun 2025

10/10 Excellent

Charlie

Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

After an unpleasant check in our experience improved and went smoothly. Our room was nice and spacious. My kids enjoyed the Nintendo Switch in the room and the games in the lobby. The hotel is also located close to all the tourists attractions.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ekaterina

Stayed 3 nights in Jun 2025

10/10 Excellent

Johanna Marie

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s pet friendly, modern and clean. There’s a dog park nearby.
Stayed 2 nights in Jun 2025

6/10 Okay

Jenny

Travelled with group
Liked: Staff & service
I really wanted to like this place, but unfortunately, my experience was very disappointing. The room had a strong, unpleasant odor like sweaty armpits that hit me the moment I walked in. I asked the staff to come clean and spray, and while they tried, the smell never went away. To make matters worse, I saw a small mouse in the lobby, which made me seriously question the overall cleanliness and maintenance of the hotel. Definitely not what I expected or paid for. I won’t be staying here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ben

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to this property to attend a concernt and take my son to the city as he has never been. The hotel had so many cool things such as their amazing gym, it had a peloton, beautiful gym equipment and weights. The gaming area was super cool too, including a giant plinko we played, pool, ping pong, and other games. Their ice machine was freaking rad. It had an option that allowed it to do both water and ice at the same time, which was a cool feature. It was nice to have that to fill up your water bottle as you went in and out of the city. Would stay there again. Also, you cannot enter the hotel without your hotel key, so this made safety a priority, as there can be homeless people wandering.
Stayed 2 nights in Jul 2025

10/10 Excellent

kt

Stayed 2 nights in Jun 2025

4/10 Poor

Brittni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is very nice and very conveniently located from the airport . However, the neighborhood is like a zombie land and very unpleasant to walk through
Stayed 4 nights in Jun 2025

10/10 Excellent

TRACIE, WINCHESTER

Stayed 3 nights in Jun 2025

10/10 Excellent

William, Richmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, the only complaint is the water pressure in the shower. Bed was comfortable. Location is convenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was super comfortable. Room was clean. Great nights sleep, didnt hear any kind of noise
Stayed 2 nights in Jun 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay

Wonderful stay! Near transportation and restaurants. Located in the downtown area. The bed was comfortable and we slept well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025