Hotel Zetta San Francisco

4.0 star property
VIP Access

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Photo gallery for Hotel Zetta San Francisco

2 bars/lounges, lobby lounge
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Reception
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
55 5th St, San Francisco, CA, 94103
  • Place, Moscone Convention Center
    ‪8 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪8 min walk‬
  • Place, Union Square
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Premier Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Well and Away)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Multiple Beds (Zetta)

  • 74 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Zetta San Francisco

2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and concierge services.
Hotel Zetta San Francisco offers 116 accommodations with laptop-compatible safes and complimentary bathrobes. Pillowtop beds feature down duvets and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Hotel Zetta San Francisco's great location gets high marks from our customers. During your stay, you're just a quick walk from San Francisco Museum of Modern Art. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy American cuisine at S and R Lounge, one of the property's 2 restaurants and 2 bars/lounges
  • To-go breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of San Francisco Museum of Modern Art and Union Square
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Hotel Zetta San Francisco. For a fee, parking is available.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast on weekdays from 7:00 AM and 10:00 AM.
S and R Lounge – This lobby lounge specialises in American cuisine and serves dinner and light fare. Happy hour is offered.
The Cavalier – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekday breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zetta

Hotel Zetta San Francisco

San Francisco Hotel Zetta

San Francisco Zetta

San Francisco Zetta Hotel

Zetta Hotel

Zetta Hotel San Francisco

Zetta San Francisco

Hotel Milano San Francisco

Milano Hotel San Francisco

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chandni

Stayed 1 night in Feb 2026

6/10 Okay

Melissa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was clean staff was nice. Issue was the breakfast we paid more for - they were out of so many things it was very very limited. Would never recommend doing this again, total waste of money.
Stayed 3 nights in Feb 2026

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Staff was super friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and kind, and the room was comfortable and clean. The grout in the shower looked like it needed some bleach, but everything else was great.
Stayed 1 night in Feb 2026

10/10 Excellent

Deirdre

Stayed 3 nights in Feb 2026

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and professional staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alejandra

The staff was incredibly kind especially after a super long flight, the room was clean and cozy the amenities were good plus the area itself felt safe. Would absolutely stay here again. Special shout out to
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark, NY

Liked: Cleanliness, amenities, property conditions & facilities
My room was huge and very clean and nicely appointed. Didn't like the marshmallow mattress but others probably would. Staff is very nice. Location can be very dead and maybe a bit unpleasant at night. Loved that I could beam my phone to the TV (especially since there were no movie channels). The one way they could improve is by having a vending machine on the property (maybe with hipster/healthy snacks). If you arrive after 8,there is no food at the hotel or anywhere nearby. You'd have to walk up to Union Square (thru a sketchy area).
Stayed 4 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 3 nights in Dec 2025

4/10 Poor

tracey

Stayed 6 nights in Jan 2026

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities
Room was great and staff was friendly. The only thing I missed was coffee in the room.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

10/10 Excellent

ABHIJIT

Stayed 1 night in Jan 2026

10/10 Excellent

Kay

Cool stay
Stayed 3 nights in Dec 2025

8/10 Good

Lalo

Great room
Stayed 1 night in Dec 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Room was very clean, staff was nice, and bed was comfortable. The bathroom was also very nice and new.
Stayed 1 night in Dec 2025

4/10 Poor

Rosemary Sara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The resort fee feels a complete rip off, the game room which is featured prominently as a gig deal has an old pool table that is not flat so the balls roll down the table and that is it, the gym has almost no equipment and is dirty, "free" reception area coffee and tea were made a big deal about but the quality is terrible, no coffee or tea facilities in the room, no online or netflix availability and the TV offered screen swap.sharing so we could watch our netflix online but it did not work and staff said that they received this complaint all the time. really a lot of sale pitch for a very poor experience and the amenities are almost non existent for the "resort" fee, very disappointing
Stayed 5 nights in Dec 2025

6/10 Okay

Daryatna

Stayed 4 nights in Dec 2025

10/10 Excellent

Jeffry

Stayed 3 nights in Sep 2025

10/10 Excellent

Bryant

Stayed 1 night in Dec 2025

4/10 Poor

Lauren

Stayed 1 night in Dec 2025

6/10 Okay

Napasorn

Travelled with partner
Liked: Cleanliness
This is my second visit to this hotel. Two years ago, when I visited here, it made such an impression on me that I came back again. So, for this time since I checked in at the lady's reception. She let me grab my luggage from the front mirror room by myself ( I left in the morning and came back at 3 p.m.for check-in). She opened the door for us and let me grab it. I feel that normally your service is more welcoming than this time. The room inside is old some cabinet is broken, the pillow is uncomfortable for sleep, and the important thing is that when I turn on the A/C or heat the air comes with a food smell all the room. Finally, I check out in the morning. The other lady's reception is so nice and a welcome service to us. We appreciate.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carson

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Great staff - friendly and helpful. Beautiful room. And very very quiet. Plus, snacks and cocoa in the lobby. This will be my hotel for my next visits.
Stayed 3 nights in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Staff wonderful hotel very convenient for Powell Street station
Stayed 10 nights in Nov 2025