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Inn on Folsom

2.0 star property

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Photo gallery for Inn on Folsom

A building with a blue and yellow facade, a sign for 'Cat Club', and a 'Inn on Folsom' banner.
Desk, iron/ironing board, free WiFi
A modern kitchen with a brick wall, wooden cabinets, and a bar area with stools.
A hotel hallway with a brick wall, a carpeted floor, and a door labeled "204".
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1188 Folsom St., San Francisco, CA, 94103
  • Place, SOMA Pilipinas
    ‪1 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪10 min walk‬
  • Place, Moscone Convention Center
    ‪16 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Shared Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Shared Bathroom

Desk, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed, Shared Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Inn on Folsom

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and free Wi-Fi in public areas. Bathrooms are shared.
Inn on Folsom offers 25 accommodations with free toiletries and a ceiling fan. 32-inch flat-screen televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include a shower.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Inn on Folsom, you're just a quick walk from Bill Graham Civic Auditorium. You'll find features such as free WiFi in public areas and airport pick-up service (surcharge).
  • Free WiFi
  • Services include tour or ticket assistance
  • 10 minutes by foot from Bill Graham Civic Auditorium and a 3-minute drive from Oracle Park
  • Airport pick-up shuttle service available for a fee
Inn on Folsom offers its guests tour/ticket assistance. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Folsom Inn
Inn Folsom
Inn Folsom San Francisco
Inn on Folsom Hotel
Inn on Folsom San Francisco
Inn on Folsom Hotel San Francisco

Inn on Folsom Reviews

Reviews

6.6
Rating 10 - Excellent. 139 out of 644 reviews
Rating 8 - Good. 179 out of 644 reviews
Rating 6 - Okay. 136 out of 644 reviews
Rating 4 - Poor. 88 out of 644 reviews
Rating 2 - Terrible. 102 out of 644 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay at the Inn on Folsom, it's centrally located to all the eateries ans bars, and close to somw of the events, great neighborhood.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Alana

Inn on Folsom

Very kind, helpful staff and great central location
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t find a more reliable spot anywhere in town.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Naomi

Awful
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, room comfort
Allowed me to book a room there on Hotels.com only to tell me later that there was no room available. Caused me great stress and inconvenience. And from what I could tell, the place is a dump anyway.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent
Stayed 1 night in Jan 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities
Went to San Francisco for Dore Alley. Hotel was only a couple of blocks away.
Stayed 4 nights in Jul 2022
Verified

6/10 Okay

Meghan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaner sheets, pillows, and matters if possible. Cover the exposed staples on the head board Air conditioning
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Royce

Disliked: Cleanliness, property conditions & facilities
Unclean room. Cigarette burns on sheets, cigarettes on floor. But it is not in a terrible area.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Parker

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book.

By far the worst stay I have ever had. Missing amenities, broken lights, broken sink. The list goes on.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not cleaned properly. Mirror and sink were dirty. Lots of fruit flys surrounding the sink and room. Bed and sheets were clean so that was ok. Walls were thin and I could hear conversations in the rooms adjacent.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what expected or advertised. Good for a night stay, nothing else beyond that.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't know bathrooms were shared. Light isn't work. No towels. Overall dirty feel to it front desk guy never there. Went to get towels. Yelled hello several times. No one came out
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Dean

Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you step in the inn, a high carpeted stairs that stained, dirty filth and smelly. The room, same carpet are filthy, room is smelly and curtains are not maintained. No towels. Light fixtures are missing.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Sally

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Only Good for Clubbing

The Inn at Folsom sits on top F8 nightclub. The music and talking is so loud that we could not stay to sleep. Bathrooms are not in the rooms. They are down the hall. We checked out 30 minutes after arrival. They refused to refund our money.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Orlando

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Great location (the reason why I booked here) but the property is run down and dirty. The first room they put me in hadn’t been cleaned yet and smelled like an all night party just ended (sex and weed) One toilet per floor and three individual shower rooms (at least on the second floor) super awkward and inconvenient.
Stayed 3 nights in Oct 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

The spirit airlines of hotels.

Basic room with a sink, Tons of closet cabinet space to put your belongings in and a tv that only worked on one channel then didn’t work at all. No towels in room for the shared showers. I think you have to get them from front desk or bring your own. There’s a nightclub below which was VERY loud and could feel the floor vibrating for hours. But I knew this. No hotel security deposit collected at check-in. But apparently they do take cash or card for the deposit when it’s more than 2 people to a room.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I'm suspecting this place used to be a boarding house at one time. One shared bathroom for the whole floor. Three shared showers. There was paint chipping around the vanity mirror in room. All the bedding, while clean, had some sort of stain on it. The night club next door is noisy until 2am most nights. The ventilation system has some sort of mold issue as I contacted a chest cold that would clear up when i left for the day. In the last day, at around 6am, somebody went around and sprayed a fire extinguisher on both floors causing the fire alarms to go off and alert the fire department. Don't stay here.
Stayed 6 nights in Nov 2022
Verified

2/10 Terrible

Lawrence J

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a boarding house with long term tenants who have mental health issues, drug problems and the like. It is not suitable for holiday accommodation. I am shocked that Expedia lists it on their site. Surely they have a duty of care to their customers. Given that this property is in SF it wouldn’t be hard for Expedia to inspect the site. I am now rethinking use of this site after this experience. People screaming at each other throughout the night. A tennant locked in the only share toilet for hours on end, the smell of dog poo and the stench of pot throughout the property were just a few of the highlights. Shame on you Expedia.
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

Kimberly D

Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we had trouble locating it, it was hidden, with a crowd of people hanging close by. We had to walk through a cloud of Marijuana smoke to get to the door. The room was dirty. We knew the bathroom was shared but we weren't expecting the shower down the hall to not have anywhere to set our clothing. Campground showers are better. The toilet was strictly a toilet. To wash my hands i had to go all the way back to my room. In our room we could hear everything. The night club below us booming all night. The people down the hall arguing. The hotel advertised continental breakfast, no such thing, in fact where the continental breakfast must have been at one time, there was a sign that said if it's not your food, don't touch it. The couch in there was ripped to shreds. We only stayed the first night out of the 4 we booked. We didn't feel safe or clean being there. We waited at the desk to tell them we were leaving, no one came to the front desk, so we left our keys in the room and left.
Stayed 4 nights in Apr 2022
Verified

8/10 Good

Britton

Liked: Staff & service
Worth the price. you get what you pay for. This place is inexpensive and a little rundown. But its super convenient, I felt safe and welcome.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Good bang for your buck if you just need a spot to crash.
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Koji

Disliked: Cleanliness, amenities, property conditions & facilities
The smell was not very good. The water pipe was broken in the room.
Stayed 5 nights in Nov 2021
Verified

2/10 Terrible

Areana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Dec 2021