Omni San Francisco Hotel

4.5 star property

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Photo gallery for Omni San Francisco Hotel

Lobby
Property preview
Exterior
Ballroom
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
500 California St, San Francisco, CA, 94104
  • Place, Embarcadero Center
    ‪5 min walk‬
  • Place, Ferry Building
    ‪10 min walk‬
  • Place, Moscone Convention Center
    ‪14 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(42 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (California)

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(211 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(113 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Omni San Francisco Hotel

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, valet parking and a business centre.
Omni San Francisco Hotel offers 362 accommodations with MP3 docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Omni San Francisco Hotel. During your stay, you're just a quick walk from Embarcadero Center. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Monte's Bar
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 14 minutes by foot from Moscone Convention Center and a 2-minute drive from Ferry Building
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12002 square feet (1115 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Omni San Francisco Hotel. For a fee, parking is available.

This 4.5-star San Francisco hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Monte's Bar – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 88.92 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Monte's Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,002 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 175.04 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 40.02 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 22 per person
  • Valet parking fee: USD 88.92 per night (in/out privileges)
  • Pet fee: USD 175.04 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Omni San Francisco
Hotel San Francisco Omni
Omni Hotel San Francisco
Omni San Francisco
Omni San Francisco Hotel
San Francisco Hotel Omni
San Francisco Omni
San Francisco Omni Hotel
Omni San Francisco Hotel Hotel
Omni San Francisco Hotel San Francisco
Omni San Francisco Hotel Hotel San Francisco

Omni San Francisco Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1032 out of 1215 reviews
Rating 8 - Good. 119 out of 1215 reviews
Rating 6 - Okay. 33 out of 1215 reviews
Rating 4 - Poor. 19 out of 1215 reviews
Rating 2 - Terrible. 12 out of 1215 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rajeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in great location. Excellent dining options in Chinatown. Walkable to pier.
Stayed 3 nights in Aug 2025

10/10 Excellent

Xiaolei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and reasonably priced hotel near financial district.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, calm environment.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaewon

Stayed 2 nights in Aug 2025

10/10 Excellent

Tania

Liked: Amenities
Great hotel! Friendly staff! Will stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Rian

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Israel

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Rudolf

Travelled with partner
Liked: Cleanliness, staff & service
The furnishings were a bit dated and the bed was a little bit softer than we prefer. However, the staff was outstanding!! Very helpful and accommodating. The dinner powered quite limited but breakfast was excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and comfortable stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriana

Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and the Omni never disappoints.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth, Larkspur

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Older classic hotel that always does things right. Clean, friendly staff.
Stayed 1 night in Aug 2025

4/10 Poor

January

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Small beds, non working AC and can't open windows

We booked a room and requested prior to arrival a higher level floor due to the previous reviews we read about the traffic noise. Since it was busy weekend with a music festival they said they could only book us a room on the 6th floor out of 17. We obliged and instantly upon entering the room smelled musty like an old dusty grandma's house. It was late around midnight and so we figured we would open the windows and run the AC. Neither window could be opened, not even by my very strong husband. Then tried the AC and that did't seem to be working either. After 2 hot showers, the smaller sized room seemed to feel even more stuffy (there is no exhaust fan in the bathroom), and the AC was still not working. Called the front desk and asked to be changed to another room. They could not accommodate. Maintenance guy brought us a small desk fan and pried the windows barely cracking. It became so overbearingly noisy that we didn't sleep at all the entire night with blaring sirens all night and missed our first 2 items on our next day itinerary. Next morning had amazing service by the front desk who got us a top floor upgraded room, but when asked if they could credit us the first night, the hotel manager stated he could not at all since we booked through hotels.com and not through the actual hotel. Could've been cleaner and beds were slightly larger than a twin.. very small double.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked the friendliness of the staff and the doorman, especially. He was wonderful. Loved all the little touches like the ice cream social on Friday and the bottled water at the front desk. The front desk was super helpful recommending Restaurants. It was a very nice hotel to be at
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Nina Ciara, Newport Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mitchell

Stayed 4 nights in Jul 2025

10/10 Excellent

Laura Ofelia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel! Very clean and well maintained. Every single employee was kind and friendly. Enjoyed relaxing in the quiet lobby. The pub was delicious and room service was excellent. We will definitely stay at your hotel again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Gerald

Stayed 4 nights in Jul 2025