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The Catrina Hotel

2.5 star property

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Photo gallery for The Catrina Hotel

Terrace/patio
Exterior
Memory-foam beds, individually decorated, individually furnished, desk
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪13 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Central Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(51 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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4.5 out of 5, Wonderful, 1,275 reviews
The price is €94
includes taxes & fees
24 Jan - 25 Jan
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About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
Laundry facilities, a 24-hour front desk and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.

Our customers tell us that they enjoy the helpful staff at The Catrina Hotel. During your stay, you'll be within walking distance of San Mateo County Event Center. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a terrace
  • Just a 3-minute drive from San Mateo County Event Center and a few minutes from San Francisco Bay
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 964 reviews
Rating 8 - Good. 246 out of 964 reviews
Rating 6 - Okay. 119 out of 964 reviews
Rating 4 - Poor. 58 out of 964 reviews
Rating 2 - Terrible. 70 out of 964 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would recommend.
Stayed 3 nights in Sep 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Danette

Liked: Cleanliness, property conditions & facilities, room comfort
It was strange not seeing anybody in person for check in or out, but the video gal was efficient
Stayed 1 night in Oct 2025

10/10 Excellent

Randoll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gloria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Andre

Stayed 4 nights in Sep 2025

6/10 Okay

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was fine but need to have staff available to help guests.
Stayed 2 nights in Oct 2025

8/10 Good

Stephen

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was non existent I DID NOT RECEIVE A Receipt for my stay which I need so I can expense it as it was a work trip
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia, Hollister

Stayed 1 night in Sep 2025

10/10 Excellent

May Florence

Stayed 1 night in Oct 2025

10/10 Excellent

Karina

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, clean and modern looking. I really enjoyed my stay. Small little pet area towards the back, which was lovely. Would definitely stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Janna

Stayed 1 night in Oct 2025

10/10 Excellent

Mireya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, our flight got in late so I’m happy we were able to check in at the kiosk virtually. The bed was comfortable and we appreciated the water and granola bars. The only issue was the bathroom floor looked like it needed a good mop. Otherwise it was just what we needed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Antonio

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Stayed 2 nights in Oct 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lester

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was near the highway and airport
Stayed 3 nights in Sep 2025

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

MIRIAM

Stayed 1 night in Oct 2025

10/10 Excellent

Gennadiy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. Fast service.
Stayed 3 nights in Sep 2025

10/10 Excellent

May Florence

Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Stayed 1 night in Sep 2025