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The Catrina Hotel

2.5 star property

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Photo gallery for The Catrina Hotel

Terrace/patio
Exterior
Exterior
Memory-foam beds, individually decorated, individually furnished, desk
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪16 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Central Park
    ‪2 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(65 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG
East San Mateo
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
3.9 out of 5, Good, 1,128 reviews
The price is €115
includes taxes & fees
6 Jul - 7 Jul
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

About this property

The Catrina Hotel

Laundry facilities, a 24-hour front desk and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.

Our customers tell us that they enjoy the helpful staff at The Catrina Hotel. During your stay, you'll be within walking distance of San Mateo County Event Center. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a terrace
  • Just a 3-minute drive from San Mateo County Event Center and a few minutes from San Francisco Bay
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1017 reviews
Rating 8 - Good. 258 out of 1017 reviews
Rating 6 - Okay. 126 out of 1017 reviews
Rating 4 - Poor. 65 out of 1017 reviews
Rating 2 - Terrible. 72 out of 1017 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
A great , affordable spot to stay .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Great spot overall !!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
Parking is tight but the hotel is worth the money
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lizsette

Liked: Cleanliness, staff & service, amenities
Clean room and easy check in/ check out.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed, refurbished, clean, comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, amenities excellent, staff attentive
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Basic hotel, but everything you need.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loccation was great, close to AIrport (15 min). Clean, parking was easy. I really liked using texting for checking out, everything was fast, easy, & simple.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities
This place was perfect for our stay. Fun time checking in with the Virtual Assistant kiosk!! Clean and quiet’
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Afton

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Staff was lovely, the room was very clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet was running and the handle of the shower faucet was loose but everything else was great. I will go back there for future stays
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Clean rooms. Nice front desk staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Everything was wonderful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rina

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Staff was very kind and welcoming. Location was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, easy free parking
Stayed 1 night in Dec 2025
Verified

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities
While it’s nice to not have to pay for parking, it’s definitely a budget hotel, which helps make for perks like free parking and such. Conveniently located within walking of a handful of restaurants, also a perk. Lastly, very close to the highway - also awesome. I should add that the mattress and pillows were comfortable - always important!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities
Great location. Great service
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
No problems, room was clean, check in easy. Small rooms, you can hear your neighbors, ok for a couple nights
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Nice renovated place in mid San Mateo. Very reasonable pricing, clean updated rooms. Parking and ingress and egress somewhat challenged.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Convent location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and really nicely designed. Staff was courteous and provided us with items we requested (more hangers and travel rack), promptly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Romeo

The room was nice and clean, the staff is accomodating I recommend this place.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Check in was seamless. Coded locks and code worked fine and easy to operate
Stayed 1 night in Feb 2026