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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Relax on the beach with sun loungers under shade, overlooking the ocean and palm trees.
Relax by the serene pool surrounded by lush greenery and modern outdoor furniture.
Welcome to Condado Palm, where a modern design meets a serene garden setting.
Relax in a stylish room with a large bed, sofa, and armchairs, plus a flat-screen TV and a side table.
Enjoy meals in a stylish dining area with large windows offering views of the surrounding area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy a serene beach experience with a clear view of the ocean and surrounding cityscape.

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (943)
The price is €416
for 1 room
includes taxes & fees
1 Aug - 2 Aug
Hilton Garden Inn San Juan Condado

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with an outdoor pool, a quick walk to Parque La Ventana al Mar
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Condado Palm Inn San Juan, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Cuban cuisine while dining at Ropa Vieja
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the value of their stay and the helpful staff
  • Within a 15-minute walk of Parque La Ventana al Mar and Plaza del Mercado
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This San Juan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Ropa Vieja – This restaurant specialises in Cuban cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes – This coffee shop serves breakfast, brunch and lunch. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Lift

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.56 for adults and from USD 24.56 for children
  • Self-parking fee: USD 27.88 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 566 reviews
Rating 8 - Good. 139 out of 566 reviews
Rating 6 - Okay. 72 out of 566 reviews
Rating 4 - Poor. 31 out of 566 reviews
Rating 2 - Terrible. 24 out of 566 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The balcony is very tiny you have to squeeze between sliding door & balcony. The room view pictured on the site looks nothing like it did in person. No water views only thing you can see was Walgreens. Loud noise from outside all night as well. We had a leak in the bathroom coming from the ceiling cause some pipe had busted they offered us a new room but we were checking out in a couple of hours so it didn’t even matter at that point.
Stayed 3 nights in Apr 2025

8/10 Good

Kailey

Stayed 3 nights in Apr 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ariel

Stayed 2 nights in Mar 2025

2/10 Terrible

Nereida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The room was too cold and could not readjust thermometers, even when we asked for assistance.
Stayed 4 nights in Apr 2025

8/10 Good

Gal

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
welcoming hotel. Nice pool and hot tub. Rooms are decent sized, but a bit humid and sometimes not clean all the way through (we were ok with it)
Stayed 1 night in Apr 2025

10/10 Excellent

Pooja

Stayed 3 nights in Mar 2025

10/10 Excellent

Mikala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Room as described. View and king suite was nice. Would book again - traveling with kids and they loved it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Enrique

Stayed 4 nights in Apr 2025

10/10 Excellent

Adonis George

Great property! I loved the amenities (24 hr pool, hot tub, hotel beach area with umbrellas and lounge chairs, restaurant, and chocobar). The staff were nice and helpful. The room was spacious with plenty of lighting and mirrors. There was a mini fridge and microwave. We stayed in the ocean view room on the 16th floor and it was such a wonderful view. The parking was convenient. There is also a gym. The location was great! Close to everything. 1 block to the beach. Uber drop off and pick up were easy. Definitely book this hotel, you will not be disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan, Harvesr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and the location was absolutely perfect.
Stayed 3 nights in Apr 2025

6/10 Okay

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities
A nice property just a short walk to the beach. Should be a recipe for 5*. But too noisy and poor window shades made it impossible to sleep some nights. Bring your ear plugs to cancel out all the horn honking. It also felt like they were a nickle and dime resort with everything being a $$$ upgrade. Dont lower your base cost and then add resort fees etc o. top of it. Restaurant is git or miss. Good breakfast and then they served my wifr expired/rancid pork for lunch.
Stayed 3 nights in Mar 2025

10/10 Excellent

Britnie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 5 nights in Mar 2025

8/10 Good

KellyAnn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very cute place to stay. And staff is very friendly and very speedy.
Stayed 3 nights in Apr 2025

10/10 Excellent

FAITH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Krystal

Travelled with family and small children
Liked: Amenities
It was fine my only complaint is when I checked in they gave me a room that smelled of mold and mold on the window sill. I was then switched to another room in another tower. There are no ocean front hotels as advertised
Stayed 3 nights in Apr 2025

10/10 Excellent

Tyneisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an amazing choice for my girls trip! The staff was super pleasant, the room was very nice and clean it was close to the beach and plenty of restaurants! I will most certainly visit again!
Stayed 3 nights in Apr 2025

2/10 Terrible

Chiquita Yarnell, Saint Petersburg

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible dirty hotel. I will NEVER stay here againg. Filthy and dusty. My room was never cleaned until after hours. Upon arrival it was diry. Worst hotel I have visited in my life.
Stayed 3 nights in Mar 2025

2/10 Terrible

Angelica

Stayed 3 nights in Apr 2025

8/10 Good

Lufelicita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel,clean and staff was definitely the highlight. The hotel may need some fixing in the rooms but are clean and beds are comfortable. Coffee shop inside is a must go to and hotel is a block away from beach. Definitely coming back!
Stayed 3 nights in Apr 2025

8/10 Good

CARLOS JAVIER

Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything. Was a bit of a homeless problem in streets around property but it’s to be expected in a larger city.
Stayed 5 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jon

Travelled with family
Liked: Amenities
Very nice experience arriving at the hotel and checking in.
Stayed 1 night in Apr 2025