Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun-loungers, beach umbrellas
Property preview
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Daily buffet breakfast (USD 24.56 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available

Explore the area

View in a map
55 Condado Avenue, San Juan, 00908
  • Place, Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Place, Condado Beach
    ‪18 min walk‬
  • Place, Pan American Pier
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Tower

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with an outdoor pool, a quick walk to Parque La Ventana al Mar
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Condado Palm Inn San Juan, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Cuban cuisine while dining at Ropa Vieja
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the value of their stay and the restaurant
  • Within a 15-minute walk of Parque La Ventana al Mar and Plaza del Mercado
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This San Juan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Ropa Vieja – This restaurant specialises in Cuban cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes – This coffee shop serves breakfast, brunch and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Lift

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.56 for adults and from USD 24.56 for children
  • Self-parking fee: USD 27.88 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 392 out of 706 reviews
Rating 8 - Good. 167 out of 706 reviews
Rating 6 - Okay. 82 out of 706 reviews
Rating 4 - Poor. 36 out of 706 reviews
Rating 2 - Terrible. 29 out of 706 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Gerely

Stayed 4 nights in Jul 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
location means everything when on vacation with a 24 hour cvs in front and chinese and several other restaurants to include star bucks 1 block away. only thing is paying for parking should at least be included. 24 hours open pool and gym...amazing. again parking should be free ....lets not forget 49.00 for resort fee a night. well lets do the math...
Stayed 3 nights in Jul 2025

10/10 Excellent

Neysa

Stayed 2 nights in Jul 2025

10/10 Excellent

Renida

Stayed 3 nights in Jul 2025

10/10 Excellent

Omar, Miami Gardens

Travelled with family
Liked: Amenities
Great area, great staff.
Stayed 4 nights in Jul 2025

8/10 Good

Boris

Liked: Staff & service, property conditions & facilities
Great place to stay, you have everything near you. I enjoyed it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shantaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Shixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure! Here’s a more polished and natural rephrasing: I stayed there for a relaxing vacation and really enjoyed the beautiful and convenient location. However, the timing of housekeeping and the lack of soundproofing were a bit frustrating—I could hear everything quite clearly. If you’re a light sleeper or sensitive to noise, it’s something to keep in mind. Aside from that, everything else was great.
Stayed 4 nights in Jul 2025

6/10 Okay

Sarah Ellen

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Angely

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I had an amazing trip. The staff are very welcoming. We were there celebrating her birthday, and Carlos Reyes and Francisco Frances went above and beyond to make her day special. They gave us a cake and balloons 🎉 Thank you for your hospitality
Stayed 3 nights in Jul 2025

6/10 Okay

Juanita

Travelled with family
Disliked: Property conditions & facilities
Little outdated surprised it was a Hilton. Loved the coffee shop.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in San Juan Condado area, close to everything at a walking distance, great food options, one block away from the best beach in Condado with hotel reserved area with lounge chairs and umbrellas for a nice relaxing time at the beach.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaliyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was literally amazing. We were only a few minutes away from the beach and all the bars were able to be walked to. The pharmacy was right across the street which was very convenient
This was the cafe right downstairs
Condado beach
Stayed 3 nights in Jul 2025

10/10 Excellent

Keily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the staff they were super friendly and helpful
Stayed 5 nights in Jul 2025

8/10 Good

Dizly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito,personal agradable y la bienvenida fue excelente.
Stayed 1 night in Jul 2025

6/10 Okay

Trevancia

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Stay was good. Lots of good eateries in the area and beach in walking distance. Lots of construction going on in the area so it was pretty noisy
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again. Smaller property but very clean. Very helpful and welcoming staff. Nice pool and nicer spa. Nice beach accommodations as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria, Norwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our staying with and excellent staff, customer oriented and friendly
Stayed 8 nights in Jul 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location and we will stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Thea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at condado palm inn everytime we come to PR. It’s very nice, clean, convenient and the staff are exceptional.
Stayed 7 nights in Jul 2025

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So I stayed here twice. Originally booked partial ocean view. Wonderful 2-bed room nice view but nearby construction if that matters to you. Stayed again after a a flight delay in the other tower. It was not in the same decoration tones. Like three star versus four star for the other room. Still a great experience with a chocolate themed restaurant downstairs. Pool and large hot tub. Really close to the beach. The free beach chairs are not right in front of the beach I suggest you walk down the street and find the brown umbrellas in front of Tryst. Convenient location right across the street from a 24-hour Walgreens.
Stayed 1 night in Mar 2025

10/10 Excellent

jose m, BERGENFIELD

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Young, Hip, Party vibes

It was hip and clean and had nice amenities. It would have been nice to had either parking or breakfast included for the "resort fee". The cabanas included was nice even though it's 2 blocks away from the hotel. My only complaints are AC wasn't able to be adjusted, we were freezing! Pool being 24 hours seems like a liability. It's definitely a party hotel. We were woken between 4 and 6am by party people in the pool. Shower by pool wasnt working so there wasn't a place to wash sand off after the beach.
Stayed 1 night in Jul 2025

8/10 Good

Waldemar Riefkohl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First night the door latch got engaged by itself and couldn’t get in room. Requested linen for the sofa bed and they only gave us a bed spread and a pillow. Room looked clean. Staff was nice. Good location.
Stayed 2 nights in Jul 2025