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Henry's GuestHouse - Hostel

2.0 star property

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Staircase
Front of property
Fridge, microwave
201 Basic Single Room, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Cll Santander, San Juan, San Juan, 00925
  • Place, University of Puerto Rico
    ‪6 min walk‬
  • Place, Jardin Botanico
    ‪6 min walk‬
  • Place, Mercado de Rio Piedras
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

Similar properties

Front of property
HOSTEL OF SANTURCE
  • Pool
  • Free WiFi
  • Business services
  • Microwave
4.5 out of 5, Wonderful, 2 reviews
The price is €68
includes taxes & fees
17 Dec - 18 Dec
HOSTEL OF SANTURCE

About this property

Henry's GuestHouse - Hostel

Hostel in San Juan
Along with a microwave in a common area, this hostel has a fridge in a common area and concierge services. Other amenities include dry cleaning and laundry facilities. Housekeeping is available on request.
Henry's GuestHouse - Hostel offers 20 accommodations with air conditioning. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

During your stay at Henry's GuestHouse - Hostel, you're just a quick walk from Edificio Comunidad de Orgullo Gay de Puerto Rico. Dry cleaning service, airport pick-up service (surcharge) and concierge services are available.
  • Free WiFi
  • Amenities include laundry facilities, a terrace and a shared microwave
  • 11 minutes by car from Pan American Pier and 11 minutes from Port of San Juan
  • Airport pick-up shuttle service available for a fee
As a guest of Henry's GuestHouse - Hostel, you'll find a terrace, concierge services, and laundry facilities. A shuttle from the airport to the hotel (available on request) is available for a fee. Henry's GuestHouse - Hostel also features dry cleaning/laundry services, a microwave in a common area, and a fridge in a common area.

Smoking is allowed in designated areas at this San Juan hostel.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 8:30 AM to midnight at scheduled times and on request

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 5:30 PM; check-in end time: 10 PM
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • Pets and service animals are not allowed at Henry's GuestHouse - Hostel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 15.0 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Henry's GuestHouse - Hostel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Henry's GuestHouse Hostel San Juan
Henry's GuestHouse Hostel
Henry's GuestHouse San Juan
Henry's GuestHouse
Henry's Hostel San Juan
Henry's GuestHouse - Hostel San Juan
Henry's GuestHouse - Hostel Hostel/Backpacker accommodation

Henry's GuestHouse - Hostel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

3.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2020

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!!! Good staff nice clean and quiet..
Stayed 1 night in Mar 2020

10/10 Excellent

Wanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all aspects
Stayed 6 nights in Dec 2019

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place in interesting neighborhood

I enjoyed the stay. I just stayed for 1 day, a Sunday. Only Burger King was open. However, the neighborhood which was closed down for the day looked very interesting. Henry's Guesthouse staff were very helpful in getting me settled and arranging a cab for the morning.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Sandra D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A friendly welcome in Lovely Puerto Rico...

Hi, I thought this price was within my limited budget; my only problem was the website display was limited or I did not understand how to get complete information on a key matter: how to prebook the necessary transportation to & from the airport. The Hotels agent was very helpful and assured me a device was available, but the key instructions were not advertised. I had to spend extended time in the airport and fortunately my Southwest Airlines andnt was able to help make contact. All transportation needs should be communicated to the owner beforehand to avoid this problem. A few more amenities and posted info for guests on how to use the shower etc and key deposit would be helpful! A very nice host who has accomplished a lot!
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the property is well located if you choose to live in a very local neighbourhood. The owner, Mr. John Henry and Yineth, who greets you and looks after the guests are very welcoming and wonderful to deal with. Well located to a train station (Rio Piedras) and walking distance to Ice Cream (Natural & family run), Manny's cafe for breakfast, El Nilo for lunch and Boricua for nightlife and bar.
Stayed 2 nights in Jan 2019

2/10 Terrible

Isidro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malísima experiencia

La verdad no tuve experiencia. El lugar no corresponde con el nombre, que recuerde se llama Los Portales (más o menos) y eso lo sé porque tuve que llamar al teléfono que se indicaba en la reservación. No había nadie en recepción, el lugar estaba cerrado, a pesar de que llegué dentro del horario que indicaba. Al llamar por teléfono, me respondió una contestadora y me pidió mis datos para que se pusieran en contacto conmigo. Así lo hice, pero no obtuve respuesta alguna por parte del lugar. Solamente vi entrar una persona a dicho lugar (de habla inglesa) y me dijo que el concepto ahí era más bien tipo Air bnb; que una vez que hacías el pago ellos te daban una clave para poder ingresar al lugar. Que decepción! Tuve que buscar otro lugar inmediatamente para hospedarme, aunque me costó. Exhorto a hoteles.com que averigüe a qué empresas está apoyando para hacer reservaciones.
Stayed 7 nights in May 2019

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018