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Dorma Victoria Palace

4.0 star property

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Photo gallery for Dorma Victoria Palace

Down duvets, minibar, in-room safe, desk
Restaurant
Interior
Outdoor pool, pool loungers
Down duvets, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Calle Juan de Toledo, 4, San Lorenzo de El Escorial, Madrid, 28200
  • Place, Auditorio San Lorenzo de El Escorial Theater
    ‪2 min walk‬
  • Place, El Real Coliseo de Carlos III Theater
    ‪2 min walk‬
  • Place, Royal Monastery of San Lorenzo de El Escorial
    ‪6 min walk‬

Room options

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Down duvets, minibar, in-room safe, desk

Double or Twin Room

7.6 out of 10
Good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Down duvets, minibar, in-room safe, desk

Superior Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use

  • 28 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, Terrace

Down duvets, minibar, in-room safe, desk

Double or Twin Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Terrace

Down duvets, minibar, in-room safe, desk

Double Room Single Use, Terrace

  • 28 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room (con sofa cama)

Double or Twin Room (con sofa cama) | Down duvets, minibar, in-room safe, desk

Double or Twin Room (con sofa cama)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Down duvets, minibar, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Down duvets, minibar, in-room safe, desk

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Dorma Victoria Palace

This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna and a business centre. Housekeeping is available on request.
Dorma Victoria Palace offers 81 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Dorma Victoria Palace, you're just a quick walk from Auditorio San Lorenzo de El Escorial Theater. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Renacimiento
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and bicycles to rent
  • Steps from Auditorio San Lorenzo de El Escorial Theater and 3 minutes on foot from El Real Coliseo de Carlos III Theater
Dorma Victoria Palace offers its guests an outdoor pool and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 10010 square feet (930 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Dorma Victoria Palace.

Smoking is allowed in designated areas at this Victorian San Lorenzo de El Escorial hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 11 AM.
Renacimiento – This restaurant specialises in Mediterranean cuisine. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day); discounts available

Food and drink

  • Daily buffet breakfast available 8 AM to 11 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renacimiento

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,010 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1951
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 26-inch plasma TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.56 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Nearby parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 30.56 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Exe Victoria Palace Hotel
Exe Victoria Palace San Lorenzo de El Escorial
Exe Victoria Palace Hotel San Lorenzo de El Escorial
Exe Victoria Palace Hotel
Exe Victoria Palace San Lorenzo de El Escorial
Exe Victoria Palace Hotel San Lorenzo de El Escorial

Dorma Victoria Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 138 out of 311 reviews
Rating 8 - Good. 108 out of 311 reviews
Rating 6 - Okay. 44 out of 311 reviews
Rating 4 - Poor. 16 out of 311 reviews
Rating 2 - Terrible. 5 out of 311 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hyesung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service , very clean , spacious room , great views
Stayed 1 night in May 2025
Verified

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, stay, location very close to everything walking distance
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Laura Z.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with balcony, excelent view. Excellent service and friendly staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service , impecable room with a beautiful view
Stayed 1 night in May 2025
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff are lovely. Would stay here again. I only wish they had coffee/tea facilities in the room!
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short break

The hotel is very central for visiting the monestary. The rooms are very clean and the breakfast was very good. Other guests in the hotel the night we stayed were very noisy and woke us up several times
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant hotel

A beautiful old hotel in the city center, not far from the monastery. We liked the old style atmosphere. The staff we met were very friendly and helpful. The breakfast was excellent. We can recommend this hotel.
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Historic Hotel

Lovely historic hotel, very well located, however, in need of renovation. The staff is kind and knowledgeable about the area.
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel and good location. Hotel did lack ambience, bit from location it’s perfect. No idea where the pool was.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old school full feature hotel. Amazing place to stay especially balcony room. no real view but the morning light - ah! Friendly helpful staff.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
The brackfast
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight. Walkable to El Escorial . Many dining options . Public parking lot next door . You have the option of a buffet breakfast it’s €10 .
Stayed 1 night in May 2024
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
I came here to visit a friend and fell in love with Escorial and the hotel. It is quiet but friendly and they will help you in what ever way they can! I will be back next year and as a person who has not traveled alone in Thirty something years that is a big deal.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great price, good service

This is a great hotel, I assume the best in the town. It has a lovely feel to it. Very elegant building which the photos don’t do justice. The staff especially the nice lady on reception were excellent. Negatives are room was small and no facilities (no gym etc) but overall it was great value for money and we would stay again.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disappointing. I had stayed at this hotel several years ago and looked forward to returning, but this time had a small spartan room with tiny thin towels. The pool and pool area are still very good, and the hotel is a block from the bus station. Higher end rooms may be better.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Chinwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was calm and peaceful. I particularly loved the bilingual staff, they were super helpful and very friendly. They helped me get a cab to the airport. The room was nice and clean, breakfast was lovely. No unnecessary hidden charges. Big plus for me. My one recommendation would be to have fliers or cards for tour companies. I was given a map of the area indicating places I could visit but if they added pamphlets or business cards for tour companies, I think this would just be a plus. Thanks for the apple I got from the reception. Made for a nice snack.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Gabriel

Liked: Staff & service, amenities, property conditions & facilities
The bathroom walls where full of black mold and doesn’t seem or feel clean. Really disgusting.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Scott

Liked: Staff & service
Unfortunately upon arrival I was suffering from a head and chest cold. The walls are paper thin and I was snoring a bit loudly. My neighbor continued to pound on the wall throughout the night. I understand his frustration but I would suggest not staying here if you snore at all.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities

Avoid

Apart from the initial indication of the rundown and shabby state of this hotel being a shattered glass entrance door held together with cling film and tape (apparently caused recently by the wind) the first room allocated was unclean and malodorous. The reception team reallocated a room but this hotel is as a whole shabby unclean and far from deserving a four star status. Avoid.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Vivi

Liked: Cleanliness, staff & service, amenities
Lidt ‘has been’ 4* hotel. Men super sødt personale, god morgenmad og så bliv vi gratis opgraderet til suite.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities
Todo cumplió expectativas y fue grato
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Staff & service, amenities
Frühstück war ausgezeichnet, Personal freundlich und hilfsbereit. Beim Auschecken sollte ich nochmal bezahlen, trotz vorkasse, konnte aber schnell geklärt werden.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

julio

Liked: Cleanliness, staff & service, amenities
Habitación confortable con gran cama y muy cuidadas las instalaciones totalmente actualizadas.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

SILVIA LEONOR

Disliked: Cleanliness, property conditions & facilities
Supongo que por ser una reserva desde una plataforma nos dieron una habitación pequeña, con un baño viejo con olor a tuberías sucias.
Stayed 1 night in Oct 2025

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