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North Palace Hotel

3.0 star property

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Photo gallery for North Palace Hotel

Front of property
Desk, free WiFi
Private kitchen
Interior
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
R. Santa Teresa de Jesus, 339, Jaçanã, São Paulo, Sao Paulo, 02271-050
  • Place, Shopping Metrô Tucuruvi
    ‪4 min drive‬
  • Place, Expo Center North
    ‪16 min drive‬
  • Place, Rua 25 de Marco
    ‪24 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪27 min drive‬

Room options

View all photos for Room

A bedroom with a tufted headboard, two bedside tables, a bed with patterned bedding, and a framed picture on the wall.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, two bedside tables, a desk, and a chair.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A bedroom with a bed, bedside tables, a desk, and a chair.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Room (Master)

Comfort Room (Master) | Desk, free WiFi

Comfort Room (Master)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Jetted Tub (Master)

Suite, Jetted Tub (Master) | Desk, free WiFi

Suite, Jetted Tub (Master)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Bathtub

Suite, Bathtub | Desk, free WiFi

Suite, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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Twin Room, City View | Desk, laptop workspace, blackout curtains, iron/ironing board
HOTEL GUARULHOS
Ponte Grande
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
4.2 out of 5, Very good, 49 reviews
The price is €37
includes taxes & fees
28 Jun - 29 Jun
HOTEL GUARULHOS

About this property

North Palace Hotel

This hotel features a bar/lounge, 24-hour room service and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
North Palace Hotel offers 29 air-conditioned accommodations with complimentary slippers and free toiletries. Televisions come with cable channels. Bathrooms include a shower.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at North Palace Hotel, you'll be within walking distance of Shopping Metrô Tucuruvi. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • 7 minutes by car from Youth Park and 9 minutes from Expo Center North
North Palace Hotel offers its guests multilingual staff and 24-hour room service. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this 3-star São Paulo hotel.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Palace Hotel Sao Paulo
North Palace Sao Paulo
North Palace Hotel Hotel
North Palace Hotel São Paulo
North Palace Hotel Hotel São Paulo

North Palace Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 59 out of 216 reviews
Rating 8 - Good. 47 out of 216 reviews
Rating 6 - Okay. 58 out of 216 reviews
Rating 4 - Poor. 28 out of 216 reviews
Rating 2 - Terrible. 24 out of 216 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leonardo

Liked: Cleanliness
Great service from staff
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommend

The worst hotel motel in Brazil everything dirty recepcionists rude they try to charge you for everything and you don’t take it far from everything no restaurants near nothing stay away and very dangerous really and of course the WiFi is not working
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

BRUNO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, localização boa
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Noelson

Disliked: Cleanliness, staff & service, amenities
NÃO PODE CLASSIFICAR COMO HOTEL, PARECE MAIS UM MOTEL. MUITO ACABADO E MAU CUIDADO.
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Lucas

Falta de
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities
Equipe gentil
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Rogério

Liked: Cleanliness
Razoável
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Valdir

Liked: Cleanliness, staff & service, amenities
Quarto com hidromassagem esta bom.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Patrícia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O atendimento da recepcionista foi muito bom, mas as instalações são muito ruins. Acho que era um motel e foi adaptado para um hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Bom dia. Foi bem agradável aa estadia. Fomos bem recebidos, tudo organizado e limpo. Os colaboradores sao bem atenciosos e educados.
Stayed 5 nights in Nov 2025
Verified

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service
Eu sei avaliar custo benefício, paguei pormum lugar simples, porem deixou muito a desejar quanto a higiene no quarto. E as pessoas que trabalham precisam ser mais simpatucas e expressivas.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paulo Ricardo

Liked: Cleanliness
Disliked: Amenities
O Hotel é próximo a um supermercado, farmácia e padaria. Passei poucas horas no hotel mas tinha o necessário para banhar e descansar
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Carla

Disliked: Cleanliness, property conditions & facilities, room comfort
café da manhã bem básico, quartos antigos com vazamentos no banheiro , travesseiros duros.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modesta
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

CARLOS ANTONIO MATIAS DA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tomadas quebradas, antigas sem padrão ABNT. Ar condicionado do tipo cassete muito sujo e barulhento, lençol e toalhas muito velhas. Atendimento dos funcionáriosn com má vontade exceto um senhor que foi bem cortes Ambiente limpo mas faltam detalhes pra melhorar...
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Patricia

Disliked: Staff & service, property conditions & facilities, room comfort
Não foi muito agradável pq o anfitriã qdo eu cheguei, foi super ríspida e grosseira falando “já fechou” sendo que não era nem 22h. Axomodacoes bem ruins e velhas. Não voltaria mais.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rosimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Normal.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel, acessível

Recomendo o hotel, paguei barato e é simples mas oferece café da manhã, funcionários atenciosos e quarto tem uma tv boa. E o preço super acessível pra SP, não fica longe do metrô e ônibus.
Stayed 3 nights in May 2025
Verified

8/10 Good

allyan

+custo benefício - cheiro de cigarro

Ótimo custo benefício. Nada de luxo mas vale a pena. Realmente alguém que fumou condenou o hotel inteiro deixando impregnado talvez no carpete com cheiro forte. Localidade boa
Stayed 4 nights in May 2025
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
É um bom hotel mas peça na limpeza. Azulejos e rejuntes mofados
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Melhor custo benefício da região

Razoável
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Melhor custo benefício da região

Razoável
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Edilaine

Disliked: Staff & service

Pretendo voltar mais nesse hotel não

No momento q cheguei a recepcionista nem na minha cara olhou. Onde falei tem como vc olhar pra mim e ela respondeu pode falar , e eu rindo falei tô falando com vc ou com as paredes . Enfim lugar é bem estilo motel cama com plástico barulho nos corredores tv antigaaaa barulho dos aviões o tempo inteiro. Café bem fraquinho o básico dos básicos
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar horroroso

Tudo muito sujo, velho e com mau funcionamento, parecia muito mais um motel do que um hotel propriamente dito.
Stayed 1 night in Nov 2024