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Air Terminal Hotel

3.0 star property

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Exterior
Hot springs
Lobby
Deluxe Twin Room, Non Smoking | 1 bedroom, desk, blackout curtains, soundproofing
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • Place, New Chitose Airport Onsen
    ‪5 min walk‬
  • Place, Northern Horse Park
    ‪14 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

View all photos for Deluxe Single Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Single Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Single Room, Non Smoking

9.2 out of 10
Wonderful
(95 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Single Room, Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Double Room, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Double Room, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Twin Room, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Triple Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Triple Room, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | 1 bedroom, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | 1 bedroom, desk, blackout curtains, soundproofing

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Hollywood Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room Non smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Single Room Non smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1

View all photos for Standard Single Room Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Single Room Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1

View all photos for Standard Triple Room Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Triple Room Smoking

  • Sleeps 3

View all photos for Standard Triple Room Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Triple Room Non Smoking

  • Sleeps 3

View all photos for Standard Double Room Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Double Room Smoking

  • Sleeps 2

View all photos for Standard Double Room Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

View all photos for Standard Twin Room Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Triple Room

  • Sleeps 3

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About this property

Air Terminal Hotel

Hot springs hotel connected to the airport in Chitose with a full-service spa
This hotel features a full-service spa, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Air Terminal Hotel. During your stay, you'll be connected to the airport and just a quick walk from New Chitose Airport Onsen. Free WiFi in public areas, a full-service spa and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Indulge with massages at the spa
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from New Chitose Airport Onsen and 6 minutes on foot from Doraemon Wakuwaku Sky Park
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Reviews

Air Terminal Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 682 out of 1260 reviews
Rating 8 - Good. 414 out of 1260 reviews
Rating 6 - Okay. 116 out of 1260 reviews
Rating 4 - Poor. 35 out of 1260 reviews
Rating 2 - Terrible. 13 out of 1260 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel very much. It is convenient. It has a great breakfast. The staff are friendly and knowledgeable and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

yung kwan, hong kong

Stayed 1 night in Jul 2025

8/10 Good

Fung Yew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We landed at the New Chitose airport past 11pm and were glad we booked the Air Terminal hotel which was walkable and comfortable to rest for the night. The rooms are clean but the mattress a little too soft for us. We enjoyed the buffet breakfast which was fresh and delicious. Only drawback was that it closes at 9.30am, which was kind of early in my opinion
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

steven

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Basic airport hotel with a decent breakfast included to make travel simpler. Onsen privileges included but tattoos are not permitted. Onsen is crowded and in a different part of the airport anyways.
Stayed 1 night in Jul 2025

10/10 Excellent

Elspeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cannot beat this hotel if you have an early flight. So pleasant, free use of the airport Onsen. Easy access to departures. Nothing not to like.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Santa Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Basic room and mostly out of the flight path of loud jets. Comfortable beds and nice free buffet. Friendly staff and of course it’s all about convenience this isn’t a normal hotel experience.
Stayed 1 night in Jun 2025

8/10 Good

Clayton

Travelled with partner
Convenient place to stay especially after a long day of traveling and not wanting to take the airport bus to Sapporo. Just needed a good night sleep before going on to downtown. Airport bus stop is very to hotel, right outside the JAL domestic terminal. Their breakfast is acceptable, nothing to write home about.
Stayed 1 night in Jun 2025

6/10 Okay

Wan San

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Closest hotel in the airport within walking distance. Hotel very old and require upgrades, room is not cold. Breakfast selection is really bad and not tasty.
Stayed 1 night in Jun 2025

8/10 Good

Chiemi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel being attached to the airport was very convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Noriyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price included free breakfast and hot springs inside airport buildings also.
Stayed 1 night in Jun 2025

10/10 Excellent

Unity

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and super convenient. The staff were polite and spoke english. the breakfast was delicious.
Stayed 1 night in Apr 2025

8/10 Good

Maria

Stayed 2 nights in Jun 2025

6/10 Okay

Kevin

Travelled with family
Everything is quite dated. Carpet everywhere that smells a bit of cigarette smoke, air conditioning didn’t really work. Beds were a bit lumpy
Stayed 1 night in Jun 2025

8/10 Good

Fong Kam, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location. Walking distance from domestics airlines departure. Can enjoy free hot spring.
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn, HONOLULU

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent... super convenient and very comfortable with great shopping.
Stayed 1 night in Jun 2025

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, amenities
Hotel needs a refresh and we had a hard time finding it, but once we did it was convenient for us.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here the night before an early flight. Reliably clean and comfortable, with a warm welcome.
Stayed 1 night in May 2025

6/10 Okay

Kozue

Travelled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay, but parking was inconvenient. We had a hard time dropping off my family.
Stayed 1 night in May 2025

8/10 Good

KWONG C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location for air passengers, especially those taking domestic flights, as it is inside the domestic Terminal.
Stayed 1 night in May 2025