Grand Park Otaru

4.0 star property

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Photo gallery for Grand Park Otaru

2 restaurants, dinner served, Japanese cuisine
Exterior
Chapel
View from room
Presidential Suite Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

View in a map
11-3 Chikko, Otaru, Hokkaido, 047-0008
  • Place, Shin Nihonkai Ferry
    ‪11 min walk‬
  • Place, Otaru Canal
    ‪3 min drive‬
  • Place, Asarigawa Hot Spring
    ‪5 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪35 min drive‬

Room options

Presidential Suite Room, Non Smoking

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Suite Room, Non Smoking

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Bay Suite Room, Non Smoking

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

2 Connecting Twin Room, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 6
  • 4 Large Single Beds

Superior Double Room, Non Smoking, Mountain View

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

Superior Twin Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Double Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, Non Smoking, Mountain View

7.6 out of 10
Good
(5 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

Superior Double Room, Non Smoking, Ocean View

7.8 out of 10
Good
(9 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, Non Smoking, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Japanese Style Suite Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 7
  • 4 Single Futons

Japanese Style Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Partial ocean view
  • Sleeps 5
  • 3 Single Futons

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About this property

Grand Park Otaru

Hotel connected to a shopping centre in Otaru with 2 restaurants
Skiing and snowboarding are not the only attractions at Grand Park Otaru, where you can sip cocktails at the bar/lounge and take advantage of ski storage and complimentary wireless Internet access.
Grand Park Otaru offers 296 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, bidets and toilets with an electronic bidet.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Grand Park Otaru. During your stay, you'll be connected to a shopping centre and within walking distance of Sakaimachi Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Cocoro, a fine-dining restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests speak favourably about the clean guestrooms and the proximity to public transport
  • Just a 4-minute drive from Otaru Canal and a few minutes from Sakaimachi Street
  • Ski shuttle service available for a fee
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Cocoro – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Covered parking on site (JPY 1,650 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,025 for adults and JPY 1,694 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cocoro

Things to do

  • Shopping
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Lift

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Scheduled power outages will take place from midnight on November 12 to 5 AM on November 13, 2025, and from 2-5 AM on November 18, 2025. All facilities that use power, including the lift, water facilities and all electrical equipment, will not be available during this time.
The type of breakfast (buffet or full) available at this property varies with stay dates.

Renovations and closures

The property will be renovating from 17 November 2025 to 18 November 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3025 for adults and from JPY 1694 for children
  • Covered self-parking fee: JPY 1650 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru