Okujozankeionsen Kashogyoen

3.0 star property

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Exterior
Garden
Japanese Suite Room with Private Hot spring  [Kurenai/Universal Room] 58sqm, Non Smoking | Down duvets, in-room safe, individually decorated, desk
Lobby lounge
Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
857 Jozankei Minami Ward, Sapporo, Hokkaido, 061-2301
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jozankei Hot Spring
    ‪6 min drive‬
  • Place, Kokusai Ski Resort
    ‪26 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪70 min drive‬

Room options

Japanese Suite Room with Private Hot spring [Kurenai] 58sqm, Non Smoking

  • Park view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Japanese Suite Room with Private Hot spring [Ai with Balcony] 53sqm, Non Smoking

  • Park view
  • 53 sq m
  • Sleeps 2
  • 2 Large Single Beds

Japanese Suite Room with Private Hot spring [Kurenai with Balcony] 58sqm, Non Smoking

  • Park view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Japanese Suite Room with Private Hot spring [Kurenai/Universal Room] 58sqm, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 58 sq m
  • Sleeps 4
  • 2 Large Single Beds

Japanese style suite [Kurenaih] with private hot spring

  • Sleeps 4

Standard Twin Room

  • Sleeps 2

Deluxe Quadruple Room

  • Sleeps 4

Suite, Japanese-Western Mixed With Bath, Garden View

  • Sleeps 2

Japanese Suite Room With Private Hot Spring [Kurenai] 58sqm, Non Smoking

  • Sleeps 4

Japanese Suite Room With Private Hot Spring53sqm, Non Smoking

  • Sleeps 3

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About this property

Okujozankeionsen Kashogyoen

A restaurant, spa services and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Change of towels is available on request
Okujozankeionsen Kashogyoen offers 23 air-conditioned accommodations with indoor private hot tubs and a safe. This individually decorated accommodation includes desks. Beds feature down duvets. 26-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower, spring water baths, bathrobes and slippers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, facials and body treatments.
During your stay at Okujozankeionsen Kashogyoen, you'll be close to Hōheikyō Dam. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a lift and a terrace
  • Just a 4-minute drive from Jozankei Shrine and a few minutes from Jozankei Hot Spring
There's a restaurant on site. WiFi is free in public spaces. Spa services, a terrace, and a garden are also featured at Okujozankeionsen Kashogyoen. Free self parking is available.
Okujozankeionsen Kashogyoen has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Facials
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property is unable to accommodate dietary restrictions, including vegetarian or vegan diets. Guests with food allergies should contact this property at least 3 days in advance of arrival.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

okuzyozankeionsenkashogyoen
Okujozankeionsen Kashogyoen Hotel
Okujozankeionsen Kashogyoen Sapporo
Okujozankeionsen Kashogyoen Hotel Sapporo

Okujozankeionsen Kashogyoen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CHOON YAP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and amazing room. Service was personal and impeccable. Food was top notch and quality of food used was amazing. Every meals looks like a fine dine standard meal. View from room was amazing!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Reynolds

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you were choose one hotel that reflect the japanese wilderness experience in luxury setting this is it. Best food on Japan. 1 1/2 hour from Saparo and 1 from Niseko.
Stayed 2 nights in Mar 2025

8/10 Good

Karen, Ferndale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning visitor - been about a year and a half since my last visit and was happy to see the spa folks still there. However we did have a dislike for a newer service they have using an electric scalp machine (do not recommend as it was very painful and traumatizing for my partner). The massage services were wonderful as usual. An issue though (same as last time), was cleaning of higher shelves. I placed my clothes on the higher shelves (I’m taller) and they came back chock full of dust. Please get your cleaning staff and step ladder so they can clean all the way up. This was an issue last visit and was told they would address it but seems perhaps this was forgotten. 😅 Dinner was awkward this go around in that there is now a service charge for private dining rooms. Also reservations were required. While they made it work for my family I wish I’d have known about this in advance as that was a change. I’d have made advanced reservations if I could just to avoid the awkwardness that came during our stay. Food was just as good as before. Thank you. A lot of new faces but still some friendly ones. Since English didn’t appear to be any except perhaps 1 team members default language, there were some mix ups on seating and service but eventually got those worked out (just not ideal). Rooms were perfect. No complaints here, only joy (room service was good). Only ask would have been to have the Ryoken with more slippers and robes for taller travelers like myself.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sook mun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely loved this hotel!

It was amazing from the moment we arrived in our car, there were staffs greeting us and ready to help us unload the bags. Then we were led to the check in seating area and was offered some wine and non alcoholic beverage. The staff showed us the room and everything that we needed to know. The room was overlooking the reserve forest and it looks so beautiful with snow covered trees. The private bath in the room was just the cherry to the cake. During dinner time, the 5 course menu was amazing and the presentation was immaculate. There were also some snacks prepared in case people were still hungry. Would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding onsen

Fantastic staff! Modern, clean facility with staff that were friendly, professional and very accommodating. When we pulled into the property, not quite sure we were in the right place, we were greeted by a young woman who asked our name and assured us we were in the right place. The cuisine was outstanding. The entire experience was great.
Stayed 2 nights in Oct 2024

8/10 Good

Kit Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Apr 2024

8/10 Good

Karen, Bend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the individual Onsen in rooms and the unending tranquility.
Stayed 3 nights in Apr 2023

6/10 Okay

Ching Yee Elaine

Travelled with family
Liked: Cleanliness, staff & service
整體上這家酒店食不錯,但可惜的是唔係好明佢煲水喎咖啡的地方上面有1件向上拉的板蓋,太危險了,每次行埋去要煲咖啡或煲水都一定砍倒個頭,太危險了,這也是我扣分的地方,也可以稱讚的地方就是他們的晚餐是非常好吃,廚師很用心去設計和烹調
Stayed 1 night in Dec 2025

10/10 Excellent

Kouji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かな場所 自然の景観 料理 堪能できました♪
Stayed 1 night in Jun 2025

10/10 Excellent

akihiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
イタリア料理は最高
Stayed 1 night in Jun 2025

10/10 Excellent

Hoi Yat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s the best

Super comfy, meal delicious, gorgeous view.
Stayed 1 night in Apr 2025

10/10 Excellent

hyunkyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

seungil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모든 분들이 친절하셨고, 잘 챙겨주시려고 노력하셨어요. 음식도 맛있어서 편안했고, 눈 온 경치가 좋아서 정원 앞쪽 산책하면서 눈길을 걷는게 즐거웠습니다.
Stayed 1 night in Dec 2024

10/10 Excellent

woon shing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer services. A good choice if you consider staying in Jozankei.
Stayed 1 night in Sep 2024

10/10 Excellent

Chung Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michiyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

結婚25年記念

口コミ通りの素晴らしいお宿でした。ロビー、お部屋、お庭、食事、最高です。夕食のイタリアンは少ないと思いましたが、後で満腹になってました。また、行きたくなるお宿でした。
Stayed 1 night in Aug 2023

10/10 Excellent

Naoyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新婚旅行に利用させて頂きました。 電話で軽く今回の目的(新婚旅行)を伝えただけでしたが、ホテルから様々なサプライズをして頂きました。とても快適に過ごす事ができました。また利用させて頂きたいです。
Stayed 1 night in Aug 2023

10/10 Excellent

Myung Sil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was carm and clean.
Stayed 2 nights in Jul 2023

6/10 Okay

コウジ

Stayed 1 night in May 2023