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Phoenix Island

4.5 star property

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Photo gallery for Phoenix Island

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
1 bedroom, down duvets, laptop workspace, blackout curtains
Café
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
107, Seopjikoji-ro, Seongsan-eup, Seogwipo, Jeju Island, 699-900
  • Place, Sinyang Beach
    ‪1 min walk‬
  • Place, Aqua Planet Jeju
    ‪4 min walk‬
  • Place, Seopjikoji
    ‪4 min drive‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪75 min drive‬

Room options

View all photos for Royal Suite(54PY) 3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

1 bedroom, down duvets, laptop workspace, blackout curtains

Royal Suite(54PY) 3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

  • Garden view
  • 178 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Royal Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

1 bedroom, down duvets, laptop workspace, blackout curtains

Royal Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

  • Garden view
  • 179 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Royal Ocean View Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

Deep-soaking bathtub, hair dryer, bidet, towels

Royal Ocean View Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

  • Sea view
  • 112 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for Royal Ocean View Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

1 bedroom, down duvets, laptop workspace, blackout curtains

Royal Ocean View Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

  • Sea view
  • 178 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

1 bedroom, down duvets, laptop workspace, blackout curtains

Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 112 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for Royal Room (Pet-Friendly)

1 bedroom, down duvets, laptop workspace, blackout curtains

Royal Room (Pet-Friendly)

  • Garden view
  • 111 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for [Phoenix Premium] Agora PKG (34PY) (Assign upon check-in) Pool & sauna + Kids Lounge + Agora pass

1 bedroom, down duvets, laptop workspace, blackout curtains

[Phoenix Premium] Agora PKG (34PY) (Assign upon check-in) Pool & sauna + Kids Lounge + Agora pass

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for [Phoenix Premium] Agora PKG (34PY Sea) (Assign upon check-in) Pool&sauna + Kids Lounge + Agora pass

1 bedroom, down duvets, laptop workspace, blackout curtains

[Phoenix Premium] Agora PKG (34PY Sea) (Assign upon check-in) Pool&sauna + Kids Lounge + Agora pass

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for [Phoenix Premium] Agora PKG (54PY) (Assign upon check-in) Pool & sauna + Kids Lounge + Agora pass

1 bedroom, down duvets, laptop workspace, blackout curtains

[Phoenix Premium] Agora PKG (54PY) (Assign upon check-in) Pool & sauna + Kids Lounge + Agora pass

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

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About this property

Phoenix Island

Catch some rays at the nearby beach or spend the day relaxing at Phoenix Island's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Phoenix Island offers 300 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and a hairdryer. Rooms open to balconies. Beds feature down duvets. Accommodation at this 4.5-star resort has kitchenettes with fridges, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath and bidets.

This Seogwipo resort provides complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is provided on request.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages and massages. The spa is open daily.
During your stay at Phoenix Island, you're just a quick walk from Sinyang Seopji Beach. Free WiFi in public areas, free self-parking and 3 restaurants are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Free self-parking
  • Dining options include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include a free children's club, a lifeguard on-site and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and a playground
  • Just a 2-minute drive from Sukji Koji Beach and a few minutes from Seopjikoji
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Phoenix Island offers its guests a full-service spa, a lazy river, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 9289 square feet (863 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a sauna are also featured at the luxury Phoenix Island. Free self parking is available.

This 4.5-star Seogwipo resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
코지(Koji) – This buffet restaurant only serves breakfast.
해랑(Haerang) – This restaurant specialises in Korean cuisine and serves lunch and dinner. Open daily.
BBQ 빌리지 – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 43,000 for adults and KRW 36,000 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BBQ 빌리지
  • 코지(Koji)
  • 해랑(Haerang)

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Heated pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (9,289 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Heated floor
  • Heating
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools
Guests travelling with a pet must present their pet's vaccination record (issued within 1 year) at check-in.

Access methods

Access code, staffed front desk

Pets

  • Pets: KRW 100000 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 43000 for adults and from KRW 36000 for children
  • Pet fee: KRW 100000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 1:00 PM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Phoenix Jeju Hotel Seogwipo
Phoenix Island Resort Seogwipo
Phoenix Island Seogwipo
Phoenix Jeju Hotel
Phoenix Jeju Seogwipo
Phoenix Jeju Seogwipo Island
Phoenix Jeju Resort Seogwipo
Phoenix Jeju Resort
Phoenix Jeju
Phoenix seopjikoji
Phoenix Island Resort
Phoenix Island Seogwipo
Phoenix Island Resort Seogwipo

Phoenix Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1003 reviews
Rating 8 - Good. 283 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chun Ho

Liked: Cleanliness, staff & service, amenities
Full of wonderful walkable surrounding views
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Youngmyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is for the family. Good location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

felicien

Liked: Cleanliness, staff & service, amenities
Was good overall
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

jinny

Disliked: Property conditions & facilities
It is an old building and needs a renovation. Property management is average. Outside view is pretty but the rooms are outdated for the price.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing~ view!!
Stayed 1 night in Mar 2025
Verified

8/10 Good

SUNG WON

Liked: Cleanliness, staff & service, amenities
Room was not bad. But sauna was needed to innovate some things. Such as water pressure and watm water temperature...
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, they helped in arranging all transportation to move around in Seongsan. The hotel location is absolutely beautiful on the Seopjikoji peninsula, it has views comparable to all the best views of Seongsan Ilchulbong. Do not miss the hotel Korean restaurant.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Henry Beng Chong

Liked: Cleanliness, property conditions & facilities, room comfort

Extremely comfortable bed, spacious room

It was very spacious and comfortable, tea, kettle and microwave provided. The bed was extremely comfortable. The environment was scenic and quiet and location near beautiful sights.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

SURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to have many programs to experience while I was there.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room has a few signs of wear, but still cleanly maintained. Surrounding area is beautiful, and the package deal was excellent that included a meal and lounge access. I will definitely choose this resort again for my family.
Stayed 2 nights in May 2023
Verified

8/10 Good

angella

Liked: Cleanliness, staff & service, room comfort
The surrounding and food were excellent! The condition of the room needs update such as flooring.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jieun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice view from the room. Everything was great. I highly recommend to everybody.
Verified

8/10 Good

Kin Fai Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Reasonable price! Friendly staff! The property and room are quite primitive though. It is like a university dormitory. And the restaurants are overpriced. I’d still recommend this hotel/resort.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Cara

Liked: Cleanliness
Access to the art gallery and lighthouse was wonderful. More shuttle buses would have been preferred. Access to wifi was non existent
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Nidia M

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Facilities were dated, staff was scarce. The one person who was very helpful was in the check in office, he was very accommodating. I had to engage him multiple times for things that I expected in any hotel. If not for the location of the hotel, I would have left that same night. Also, please provide bi-lingual assistance. I could not use facilities without translator or help.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large resort w/ onsite dining. Enjoyed having a kitchen so we could cook our own breakfast & lunches. Disappointing that the pool was being renovated while we were there. Not many properties in Korea have pools available for guests, so it would have been nice.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Arne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs a makeover
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lots of potential...sad to see such a lovely property in such bad shape. Hope they fix it up and maintain it much better.
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Sujin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty disappointing on the property condition. Very outdated and rooms are not so clean. Mold on the curtain.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Caroline

Liked: Cleanliness, staff & service
We did not enjoy stay for many reasons. Breakfast is expensive. 5 start price but 3 star buffet spread. We thought we booked for 2 days breakfast for 5 pax but they insisted that we booked for only 2 persons for 2 days only. Why would we buy breakfast for 2 when there are 5 of us? The room did not come ready with bath towels. We had only face towels. Last but not least, the Korean restaurant only served set meals and insisted we order a set each when we are 5 small ladies with small appetite.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Daphne Bondal

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only small towels (face towels) were provided when we first came. We had to request for big towels on the Phoenix chatbot. Chatbot was quite difficult to use as everything was in korean so we had to use a translator to communicate. The place have signs of wear but room was spacious. If you dont have a car, better not get a room here. The nearest bus stop is 15mins walk from the hotel and the buses there are very irregular, expect to wait 30mins to 1.5hr. Taxi drivers will pass by the bus stop to try to get customers. Tried the breakfast once and it was average. Do note that there is a separate bulding for checking in called 'Check in Centre' which is not known to taxi drivers and is not shown in naver map. Check in staff was helpful and tried their best to communicate in english, although they struggled. Only advantage of booking this place is that Seopjikoji is only a few mins walk from the hotel so you can enjoy the scenery.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

jehwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가족 친화적이다
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Yeonghun

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
침구와 위생상태가 조금 아쉬웠어요.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sujin

Liked: Cleanliness, staff & service, amenities
객실의 위치(고층배정)가 좋았고. 깨끗했습니다.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

YUNJIN

Liked: Staff & service, amenities
모바일체크인 편해요
Stayed 1 night in Feb 2026