8/10 Good
Kereen
27 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely Location with River View!
This Hotel is a lovely gem I enjoyed my time here and extended my stay because the location is amazing and lovely river view. Also a trail leading to a park on a hill very convenient to access by a stairway from the hotel.
I took lovely walks there to view the river and met some lovely locals. This was how I realized how kind Koreans were to foreigners.
The only thing that was a barrier was that there was not enough staffs that spoke English at the front desk but they were helpful enough for me to undertsnad.
I was told I could go up to the restaurant and book a reservation and get a lovely view up there as it's stunning but the staff at the restaurant was not very welcoming and asked me if I had a guide for translation. I beg you pardon? I was traveling alone and just needed a reservation for myself to have dinner and I was refused.
You need to accommodate international travelers better as you have a beautiful hotel so I was disappointed that you refused me as I was Solo and English speaking. Another staff came, and we used translation and gave me an option to dine there or in a hotel room. I ate in the room in the end.
Overall, I had a good experience at the hotel and used the Gym/ Sauna area, where the staffs were very warm and welcoming and they stored my luggage on the first day and checkout. The Convenience store is great. The lady that work there is so lovely, thanks for being kind.
Kereen
Stayed 2 nights in Nov 2024