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"Nothing seemed too much trouble for the staff. Hotel has loads of good food and drink options including 24 hour access. Plenty of pool space but as ... " More
27 Oct 2022 by Guest Experience Manager
Dear Guest,Thank you for sharing your comments with us regarding the time you spent in our hotel.Every guest we host in our hotel is unique for us and we attach importance to constantly improving our service standards, which we always try to keep at the highest quality, in order to satisfy our guests.Knowing the positive opinions of our guests about our services, which we aim to maximize guest satisfaction, always encourages us for new initiatives.We would like to thank you for your suggestion regarding the towels.Currently we are stratagizing a way to being more active towards towel reservations.Thank you for your nice comments and we hope to see you again at Ela Excellence Resort Belek as soon as possible.Kind RegardsEla Excellence Resort Belek
6 Oct 2022 by Guest Experience Team
Lieber Gast, Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich die wertvolle Zeit genommen haben, uns Ihre Kommentare zu unserem Hotel mitzuteilen. Wir bedauern sehr, dass wir während Ihres Aufenthaltes nicht alle Ihre Erwartungen erfüllen konnten. Negative sind uns ebenso wichtig wie positive Bewertungen. Ihre Bewertungen sind wichtig, um unsere Hotel- und Servicequalität zu verbessern. Wir möchten uns aufrichtig dafür entschuldigen, dass Sie von den Rückschlägen betroffen sind, die Sie aufgrund des neu eröffneten Hotels erlebt haben. Sie können sicher sein, dass Ihre Bewertungen an unsere Abteilungsleiter weitergeleitet werden. In der Hoffnung, Sie wieder in unserem Hotel begrüßen zu dürfen Mit freundlichen Grüße Ela Excellence Resort Belek
25 Oct 2021 by Guest Experience
Dear Pascal, First of all, we would like to thank you for sharing your valuable feedback with us. We are pleased to hear you enjoyed your stay with us and were satisfied with the provided conditions. Next to that, we are glad you had pleasant interactions with our staff and that they went above and beyond to create a memorable experience for you. It was a pleasure having you with us, and we hope to welcome you back in our Resort. Best Regards, Ela Quality Resort Belek
4 Oct 2021 by Ela Quality Resort Belek
Dear Guest vielen herzlichen Dank für ihren jüngsten Aufenthalt sowie ihr wunderbares Feedback. Es freut uns sehr, dass Sie einen gelungenen Urlaub hatten und wir Sie von uns überzeugen konnten! Besuchen Sie uns ganz bald wieder wenn Sie in Antalya sind. Mit den Besten Grüßen, Ela Quality Resort Belek
15 Oct 2020 by Ela Quality Team
Dear Guest, We would like to thank you for the mark for our hotel. Looking forward to welcoming you again in Ela Quality Resort Belek. Best Regards, Your Ela Quality Resort Team
3 Oct 2019 by Guest Relations
Dear Guest, Thank you so much for your mark and review, we wish you all the best and waiting for your next visit. Best Regards, Ela Quality Resort
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Not included
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Free parking nearby
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
ELA Excellence Resort Belek - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
