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Albrighton Hall Hotel and Spa, a member of Radisson Individuals

4.0 star property

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Photo gallery for Albrighton Hall Hotel and Spa, a member of Radisson Individuals

Indoor wedding
Bar (on property)
Interior
Superior Room | Individually furnished, desk, iron/ironing board, free cots/infant beds
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub

Explore the area

Map
Ellesmere Road, Albrighton, Shrewsbury, England, SY4 3AG
  • Shrewsbury Castle
    ‪8 min drive‬
  • The Quarry Park
    ‪9 min drive‬
  • Attingham Park
    ‪9 min drive‬
  • Chester (CEG-Hawarden)
    ‪61 min drive‬

Room options

View all photos for Superior Room

Superior Room | Individually furnished, desk, iron/ironing board, free cots/infant beds

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium Room | Individually furnished, desk, iron/ironing board, free cots/infant beds

Premium Room

  • Sleeps 2
  • 1 King Bed

Superior Room

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite

Suite | Individually furnished, desk, iron/ironing board, free cots/infant beds

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually furnished, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Individually furnished, desk, iron/ironing board, free cots/infant beds

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium Room | Individually furnished, desk, iron/ironing board, free cots/infant beds

Premium Room

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Individually furnished, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Shrewsbury by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is €115
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Holiday Inn Express Shrewsbury by IHG

About this property

Albrighton Hall Hotel and Spa, a member of Radisson Individuals

Hotel in Shrewsbury with full-service spa and fitness centre
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Albrighton Hall Hotel and Spa, a member of Radisson Individuals offers 87 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Orchid Rooms has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the breakfast at Albrighton Hall Hotel and Spa, a member of Radisson Individuals. During your stay, you're just a quick walk from The Adventure Rope Course. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, manicures and pedicures or facials at The Orchid Rooms
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Steps from The Adventure Rope Course and a 4-minute drive from Hawks on Walks
Albrighton Hall Hotel and Spa, a member of Radisson Individuals offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a sauna, and spa services are also featured at the business-friendly Albrighton Hall Hotel and Spa, a member of Radisson Individuals. Free self parking is available. A complete renovation of Albrighton Hall Hotel and Spa, a member of Radisson Individuals was completed in 2016.

This 4-star Shrewsbury hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 9:30 AM.
The Oak Room – This restaurant serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 1630 Bar
  • The Oak Room

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1635
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - 2016
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18.95 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Albrighton Hotel
Hotel Albrighton
Hotel Mercure Shrewsbury
Mercure Albrighton Hall
Mercure Albrighton Hall Hotel
Mercure Albrighton Shrewsbury
Mercure Hotel Shrewsbury
Mercure Shrewsbury Albrighton
Mercure Shrewsbury Albrighton Hall
Mercure Shrewsbury Albrighton Hall Hotel
Accor Albrighton Hall Hotel Shrewsbury
Albrighton Hall Hotel
Mercure Albrighton Hall Hotel Shrewsbury
Mercure Shrewsbury Albrighton Hall Hotel Spa
Mercure Shrewsbury Albrighton Hall Hotel Spa

Albrighton Hall Hotel and Spa, a member of Radisson Individuals Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 968 reviews
Rating 8 - Good. 329 out of 968 reviews
Rating 6 - Okay. 142 out of 968 reviews
Rating 4 - Poor. 65 out of 968 reviews
Rating 2 - Terrible. 41 out of 968 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Stayed 1 night in Mar 2025

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night. Rooms were modern and very clean. Food in the bar was lovely with fantastic service. Breakfast had lots of choice and was hot and delicious. Fully enjoyable stay. Will be returning.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family break

The hotel was lovely with beautiful surroundings. Our room was spacious and clean. The beds were very comfortable. We found he staff friendly and helpful, especially the cleaning staff. The pool was extremely cold but good facilities. Breakfast was nice with both cooked and cold options. The coffee was on the weak side and there were speciality teas available. The bar menu had a good choice and was good. There wasn't many tables for 4. The road to the spa car park had raised tree roots which damaged my vehicle so caution is needed on this road. I would recommend this hotel for a relaxing family break.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathon

Stayed 1 night in Jan 2025

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel and staff were nice, lots of tape and cones in spa area with facilities out of order,
Stayed 2 nights in Feb 2025

2/10 Terrible

clare

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Matt

Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort

Shabby

No reall complaints as such but the hotel is looking a little tired and shabby in olaces
Stayed 2 nights in Feb 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities

Albrighton Hall Hotel & Spa – A Stay to Forget

Albrighton Hall Hotel & Spa promises luxury, but the reality is far from it. From broken facilities to shocking customer service, this stay was a disaster. The spa is in complete decline. The pool is freezing, tiles are missing, and the jacuzzi—one of the main reasons for booking—was out of order with no prior notice. Steam rooms reek of mould, floors are filthy, and the showers only offer freezing water. To make matters worse, staff abruptly switched off the lights while guests were still inside the steam room and cut off the showers before closing time, rather than politely informing guests. Exiting was dangerous—pitch-dark stairwells and a poorly placed disabled ramp created a serious hazard. Dinner was equally appalling. Our chips were served in a rusted dish, and when we pointed this out, staff casually admitted it was unacceptable but did nothing. The manager agreed it was dangerous, yet no action was taken. Other guests received refunds for their meals, but we were ignored. This once-luxurious spa is now a health hazard. From hygiene concerns to sheer negligence, it’s hard to believe this hotel is still operating. If you value safety, cleanliness, and basic service, avoid this place at all costs.
Stayed 2 nights in Feb 2025

6/10 Okay

Jack

Travelled with group
Liked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Leanne

Disliked: Cleanliness, property conditions & facilities, room comfort

Really needs a refresh!

For a superior room, we were really disappointed . Bathroom sink was blocked when we arrived. The heating was broken and a bedside lamp didn’t work. There was also a wet patch on the carpet where there is clearly a leak under the floor. The room was tired and just looked shabby. I also found a speck of blood on one of the pillows.
Stayed 2 nights in Feb 2025

10/10 Excellent

Graham

Lovely hotel

Lovely place, staff and service, food was also excellent.
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sarwat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely overnight stay. Staff were helpful and there was a nice relaxed atmosphere. Some great period features in the main public areas, and nice setting.
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort

Decent stay but not as luxurious as advertised.

Stayed for 1 night in a Junior Suite to celebrate my partner’s birthday. Pros: Modernised bathroom had a claw foot tub and a walk in shower, they even provided bath salts! The sauna, steam, aroma, and ice room were free for guests. Pool was at a comfortable temperature. There is a locker room for changing and rinsing off (bring a pound coin to use a locker). Junior suite was roomy and bed was comfortable. Staff were lovely, no complaints. Grounds were beautiful though we didn’t really get to explore Cons: Hot Tub was out of order - when reading other reviews it looked like the hot tub was out of order for other guests before us so not sure how long it has been/will be out of order. The Aroma room did not smell very nice and looked and smelled like it needed a bit of a scrub. I opened the window in the bathroom and there were dead flies crusted on the frame which means it hadn’t been cleaned or even looked at in awhile. The food at the bar was really expensive for what you receive, £14 for a pastrami sub (on the lunch menu) that was actually a very thin panini, came with a side salad which was fresh well dressed, but the sandwich was an absolute let-down (see photo). The hotel's restaurant requires pre-booking so prepare for where to eat before you go. The smart TV’s ‘smart’ features don’t quite work. While the bathroom was beautiful and modern, the room could have used some sprucing. Would I recommend to a friend: Yes, with some caveats.
Stayed 1 night in Jan 2025

10/10 Excellent

fay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Connor

Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building. Didn't use the spa so can't comment on this. Slept in the stable area, nice room but a bit cold despite heater being full on. Good bar menu.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service
Great staff. The main building is in need of some refurbishing so it was pleasing to see a decorator at work. Room comfortable but view over the extractor fans less so
Stayed 1 night in Jan 2025