Sandman Signature St. John's Hotel

3.5 star property
VIP Access

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Photo gallery for Sandman Signature St. John's Hotel

Lobby
Standard Suite, 1 King Bed, Kitchen | Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
227 Kenmount Road, St. John's, NL, A1B 3P9
  • Place, Avalon Mall
    ‪20 min walk‬
  • Place, Kenmount Terrace Dog Park
    ‪2 min drive‬
  • Place, Memorial University of Newfoundland Botanical Garden
    ‪4 min drive‬
  • Airport, St. John's, NL (YYT-St. John's Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(123 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(55 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(24 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

9.2 out of 10
Wonderful
(29 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(82 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Sofa Bed

9.0 out of 10
Wonderful
(69 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sandman Signature St. John's Hotel

Hotel in St. John's with 2 restaurants and 24-hour business centre
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Sandman Signature St. John's Hotel offers 200 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This St. John's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Sandman Signature St. John's Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Avalon Mall. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Amenities include a 24-hour business centre, 6 meeting rooms and a lift
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Just a 4-minute drive from Avalon Mall and a few minutes from Kenmount Terrace Dog Park
  • Pets welcome for a fee (restrictions apply)
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

Public spaces have free WiFi and wired Internet. The business-friendly Sandman Signature St. John's Hotel also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This 3.5-star St. John's hotel is smoke free.

Moxies – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Denny's – This family restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Denny's
  • Moxies

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to March 31 2026 (dates subject to change):
  • Fitness facilities
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation, per night (maximum CAD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Signature St. John's
Sandman Signature St John's
Sandman Signature St. John's Hotel Hotel
Sandman Signature St. John's Hotel St. John's
Sandman Signature St. John's Hotel Hotel St. John's

Sandman Signature St. John's Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1375 out of 2272 reviews
Rating 8 - Good. 585 out of 2272 reviews
Rating 6 - Okay. 171 out of 2272 reviews
Rating 4 - Poor. 71 out of 2272 reviews
Rating 2 - Terrible. 70 out of 2272 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

alex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is clean and well maintained. staff are friendly. a good location to drive to/from the airport. plenty of parking.
Stayed 3 nights in Oct 2025

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Lillian

Stayed 2 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, amenities
Excellent customer service
Stayed 1 night in Sep 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom showers were very poor. No water pressure.
Stayed 1 night in Oct 2025

8/10 Good

Annette

Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the Sandman was excellent. This was our first time travelling with a baby. So, we booked a room with a separate bedroom, kitchenette, and a living room. It was great with the baby because she slept in the bedroom and we were still able to exist in the living room. The staff were awesome! Had a great chat with a few of them. We had breakfast at Denny's using the credit we received from Expedia, that was a nice added bonus. Certainly a great place to stay, I'd recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

4/10 Poor

Sara

Stayed 1 night in Oct 2025

8/10 Good

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant choices
Stayed 2 nights in Oct 2025

2/10 Terrible

Jessica

Horrible customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

Coreen

Stayed 1 night in Oct 2025

4/10 Poor

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The purpose of our stay was to have a nice family night with our children. We chose this hotel for the pool and hot tub options. With the intentions of having a nice supper and relax and watch a movie. Turns out the hot tub was under maintenance and when we got in the pool we could only stay in it for 6 minutes before the Chlorine was burning our eyes and taking our breath away. To the point where my son was ready to get sick. Went to front desk staff. And all that they said… it was the chemicals. At check in they mentioned an upgraded room, same as I had but with seating area, for an extra $25. So I said sure. So after the pool and the return to our room, we decided to order supper, and watch a movie……to which the tv is outdated and no availability to sign into our Netflix, prime or Disney accounts. To say that we……our two children were more than disappointed Is an understatement. Only for my wife talked me into staying, I was ready to check out and cut our losses and check into another hotel. We will not be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room. Will definitely recommend and return!
Stayed 1 night in Sep 2025

6/10 Okay

Mattea

Stayed 7 nights in Oct 2025

8/10 Good

alex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is clean and well maintained. Staff are friendly
Stayed 3 nights in Oct 2025

6/10 Okay

Harold

Shower not cleaned had mold at bottom of shower wall
Stayed 2 nights in Oct 2025

10/10 Excellent

royce hubert

Stayed 1 night in Oct 2025

10/10 Excellent

Lorilee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Stayed 8 nights in Sep 2025

8/10 Good

Herbert

Stayed 3 nights in Oct 2025

8/10 Good

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy check in n. Due to having room service however there are many dirty dishes left in the hall. Smells funky and looks awful
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025