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Japanese Style Tatami Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€236* Per night/room 22 Jun - 23 Jun

Western Style Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Western Style Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Japanese style room (Dual spring bath)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at RSL Cold & Hot Springs Resort Suao. During your stay, you'll be connected to the convention centre and just a quick walk from Suao Cold Springs. Free WiFi in public areas, free self-parking and free train pick-up service are available.

  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • For dining with pool views, stop by Snack Bar, one of the property's 3 restaurants
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, aromatherapy or body treatments at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a gym and a steam room
  • 5 minutes on foot from Suao Cold Springs and a 2-minute drive from Shenghu Shan
  • Free local-area, railway station and bus station shuttle shuttle service
  • Pets welcome free of charge

About the RSL Cold & Hot Springs Resort Suao

Location No.301, Jhongyuan Rd., Suao, Yilan County 270

Property Features

RSL Cold & Hot Springs Resort Suao offers its guests a full-service spa, hot springs, and an indoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 6 meeting rooms are available. An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly RSL Cold & Hot Springs Resort Suao. An area shuttle within 6 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis. This 4-star Suao resort is smoke free.

  • 152 guestrooms or units
  • 12 levels
  • 4 buildings
  • 3 dining venues
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Suao Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 6 kilometres, train station pick-up, and bus station shuttle; airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

RSL Cold & Hot Springs Resort Suao offers 152 accommodations with espresso makers and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 45-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, designer toiletries and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pillowtop beds
  • Spring water bath
  • HD television
  • Cable channels
  • Fridge
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Snack Bar – Overlooking the pool, this café serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Hot springs and complimentary bicycles are featured at the resort. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 10 years old are not allowed in the fitness facility without adult supervision. Guests aged under 10 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Ecotours nearby
  • Boat tours nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Hot springs on site
  • Kayaking nearby
  • Scuba diving nearby

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. There are 10 hot springs open between 7:00 AM and 11:00 PM.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Number of hot springs - 10

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.

This property’s pool will be available 07:00~22:00 everyday from April to October and 08:00~22:00 everyday from November to March.

Due to cleaning, this property's pool will close at 12:00-15:00 everyday.

RSL Cold & Hot Springs Resort Suao offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 pets

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Comprehensive recycling policy
  • Pets allowed (no fees)
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately TWD 4180 to 4180 for adults and from TWD 2750 to 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RSL Cold & Hot Springs Resort
  • RSL Cold & Hot Springs Resort Suao
  • RSL Cold Hot Springs
  • RSL Cold Hot Springs Suao
  • RSL Cold Hot Springs Resort Suao
  • RSL Cold Hot Springs Resort
  • Rsl Cold & Hot Springs Suao
  • RSL Cold Hot Springs Resort Suao
  • RSL Cold & Hot Springs Resort Suao Suao
  • RSL Cold & Hot Springs Resort Suao Resort
  • RSL Cold & Hot Springs Resort Suao Resort Suao

You should know

  • Pool access available from 3:00 PM to 10:00 PM
  • Hot springs access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.