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The One Hotel

3.0 star property

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Daily buffet breakfast for a fee
Superior Double Room | Premium bedding, Select Comfort beds, minibar, free WiFi
Garden
Reception
Family dining

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
118/68 Thathong Road, T. Talad, A. Muang, Surat Thani, Surat Thani, 8400
  • Place, Suratthani Vacational School
    ‪12 min walk‬
  • Place, Surat Pittaya School
    ‪14 min walk‬
  • Place, Surat Thani Night Market
    ‪16 min walk‬
  • Airport, Surat Thani (URT-Surat Thani Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, Select Comfort beds, minibar, free WiFi

Superior Double Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

Family Studio Suite | Premium bedding, Select Comfort beds, minibar, free WiFi

Family Studio Suite

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, Select Comfort beds, minibar, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, Select Comfort beds, minibar, free WiFi

Superior Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, Select Comfort beds, minibar, free WiFi

Superior Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, Select Comfort beds, minibar, free WiFi

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, Select Comfort beds, minibar, free WiFi

Deluxe Twin Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The One Hotel

A restaurant, a conference centre and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
The One Hotel offers 109 air-conditioned accommodations with minibars and complimentary bottles of water. Select Comfort beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Surat Thani hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at The One Hotel, you'll be within walking distance of Suratthani Vacational School. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, 4 meeting rooms and a conference centre
  • Within a 15-minute walk of Suratthani Vacational School and Surat Pittaya School
  • Bus station shuttle shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and 4 meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at The One Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Surat Thani hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
The One Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: THB 100 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In a nature reserve

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The One Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 350.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 100 per person
  • Rollaway bed fee: THB 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The One Hotel offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

One Hotel Surat

One Surat

One Hotel Surat Thani

One Surat Thani

The One Hotel Hotel

The One Hotel Surat Thani

The One Hotel Hotel Surat Thani

The One Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 41 reviews
Rating 8 - Good. 14 out of 41 reviews
Rating 6 - Okay. 15 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 5 out of 41 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Ian

Liked: Cleanliness, staff & service

The One Hotel - OK for a one night stay

Basic hotel. Room was OK and bed OK. Staff very helpful. Had to walk a bit to find a suitable restaurant. Breakfast was not so special
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Kazuhisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルのマニアルを見てにみたい。

室外から施錠出来ず外出時バツク持ち出かけ不便だつた 　部屋は補助鍵、2個有り一応安心しました。 シャワーにブース(カーテン)なく使えなかった、床全体が濡れ、トイレ、洗面器が使え無くなる。 トイレツトペーパー無い、BoXは有り(忘れた--かも 　まだ、ありますが　この位にします。
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Pascal

Liked: Staff & service, room comfort
Hôtel ok mais derrière lui une discothèque karaoké fonctionnant jusqu'à 2 heures du matin et pas d'insonorisation des fenêtres...bon dépannage pour une nuit de transit pas plus !
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

สะดวก ใจกลางเมือง

สะดวก หาง่าย
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Solides Hotel

- Nettes Personal - Frühstücksbuffet sehr gut für den Preis - Zimmer laufen überall diese kleinen Tierchen rum aber das ist wohl normal in Thailand - Kompetenz des Personals lässt zu wünschen übrig (Wissen nicht wann wo eine Fähre geht; Waren der Meinung, dass wir kein Frühstück gebucht haben) - eher nicht so die Touristengegend - Preis ist völlig okay - integriertes Restaurant - Duschstrahl ist wie aus einer Miniwasserpistole
Verified

8/10 Good

Taning

Liked: Staff & service, room comfort

Good Budget Hotel

I stayed at the Hotel for 6 nights. The room is good and clean. However, just the shower is quite old and not good condition. The staff is very nice. Recommend for budget traveller.
Verified

6/10 Okay

KAZUYA

Reasonable price

It is convenient to city center and night markets. Spacious room. Only cons is shower.Anyway very reasonable stay.Satisfied.
Verified

8/10 Good

Sawitree

Liked: Staff & service, property conditions & facilities
ห้องพักโดยรวมสะอาดดี แต่ห้องที่เข้าพักไฟห้องน้ำไม่ติด โรงแรมตั้งอยู่ในเมืองสะดวกแก่การเดินทางค่ะ
Verified

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service

Cheaper Option Near the Transportation Hubs

I didn't expect much from this place according to the other reviews. It's really pretty much just average; it's pretty cheap too. The front desk staff is not too great at English, but they're nice. This place is like 3-4 blocks away from the main street and transportation hubs; it's pretty dark at night. Some light comes through the door from the hallway. You can thus also hear noise from there too. The light above the sink didn't work. I didn't bother to try to have it fixed. The breakfast is pretty good for 100 baht! The older lady who seemed to be the manager also helped me make some food.
Verified

4/10 Poor

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, shame about the karaoke bar

I would have given this hotel a much higher overall rating if it wasn't for the fact that there is a terribly loud karaoke bar inside the foyer of the hotel - which meant I got no sleep despite complaining to the hotel management twice. The hotel itself is nice, clean, modern, although the air conditioning was very noisy, the room smelled slightly of stale smoke and I had no hot water in my shower. Strangely, there was a nice white cotton covered duvet on the bed, but no sheet on the mattress, so I slept on top of the duvet. The staff spoke good English and were helpful organising my ferry ticket. But the noise issue is horrendous. There's nothing worse than trying to get a good nights sleep while tuneless drunken idiots are yelling into a microphone.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Für eine Nacht in Ordnung....

Auf der Durchreise nach Bangkok verbrachten wir eine Nacht in diesem Hotel und nutzten es als Ausgangspunkt zur Stadterkundung. Es liegt recht zentral und gut erreichbar, sowohl vom Hafen als auch Richtung Flughafen. Die Sauberkeit des Zimmers ließ leider stark zu wünschen übrig (alte Pflaster im Waschbecken, dreckige Badvorleger, diverse Haare auf Boden und Waschbecken). Die Zimmerausstattung war einfach, aber für eine Nacht vollkommen ausreichend, Klimaanlage war vorhanden. Das Personal war freundlich und hilfsbereit, englische Verständigung war gut möglich.
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms

The place was great and the room are nice and clean, the location is at a dead end street with not to much around when we where there.
Verified

6/10 Okay

Vanesa

Disliked: Property conditions & facilities

Se podía mejorar

El lugar está cerca de la estación. El problema que aún teniendo una habitación con insonorización hay un bar karaoke cerca, hasta la 01:00 de la madrugad fue imposible dormir. Parecía que estaban en la habitación de al lado. La habitación es grande y cama cómoda. Pero algo anticuado
Verified

8/10 Good

Uthaiwan

Liked: Property conditions & facilities, room comfort
โดยรวมถือว่าดีค่ะ ทั้งห้องพักและบริการ
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

โดยรวมชอบ (ไม่ถือสา แต่ว่ารู้สึก)

ท่อระบายห้องน้ำในห้องพักมีกลิ่นแรง กลางคืนเสียงเพลงดังจากร้านอาหาร โดยรวมแล้วการเดินทางสะดวก สิ่งอำนวยความสะดวกบริเวณรอบโรงแรมมีเยอะ (วันเช็คเอาท์พนักงานไม่ได้คืนค่ามันจำกุญแจให้ เราก้ลืม)
Verified

10/10 Excellent

archer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel near meain bus stop in surrat

very nice quick check in lots tok toks near by pub n door
Verified

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if you can

Loud, barren rooms, rude staff, strange bed sheets, loose electrical cables. Surrounding area isn't the best; we didn't feel especially safe or welcome outside the hotel grounds. Not the usual Thai hospitality in this city, it seems. Not impressed with this hotel, will not return. If you're using it as a stop over before the islands, try somewhere else, or do yourself a favour and time your travel so you don't need to stop over here,
Verified

8/10 Good

archer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good l,ocation

very nice near bus terminall nice rooms good live musik nearbye
Verified

2/10 Terrible

valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 mois en Thaïlande

personnel ne parlant aucun mot d'anglais. Ils n'ont même pas été capables d'indiquer la bonne adresse (alors que nous leur avions communiquée) au taxi qui devait nous nous conduire a la plus grande compagnie de ferry de Thaïlande (lomprahah). Total, dans le stress, pour être sûrs de pouvoir prendre le bateau qui était réserve, nous avons du prendre un autre taxi a nos frais. Pas de personnel de restauration ni au bar car en congés (un samedi !!! Odeur d'égouts permanents dans la chambre. Nous avions demande une chambre calme, nous nous sommes retrouves en face d'une boite de nuit ! Pas moyen de dormir.
Verified

4/10 Poor

Manon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A éviter

Hôtel vieillissant à éviter! L'insonorisation est une catastrophe, les chambres sont abîmées et le personnel ne parle quasiment pas anglais. Mais si vous vous rendez à l'hôtel depuis l'aéroport ou le port préférez, une fois arrivé dans le village, un tuk-tuk public qui circule juste à côté sur la rue principale. Les personnes qui vous accostent à la sortie du bus vous demande 25 fois le prix de la course classique! Surathani est à éviter car il n'y a absolument rien à faire du tout!
Verified

8/10 Good

Mature Couple

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical city centre hotel

For the price it was excellent,the room was very comfortable and and overall good value for money; the surrounding properties of the hotel look pretty run down,but it's a hotel for overnighting so not a problem.
Verified

4/10 Poor

HowardB

Liked: Cleanliness, staff & service, property conditions & facilities

New night club next door?

I've stayed at this hotel twice before and thought it provided excellent value for money. Both times, I was put in a room on a high floor on the right front of the hotel (when looking at it from the main entrance side). However this time, I was put on the fourth floor above reception, and the sound from the karaoke bar next to the lobby was a problem, although not too loud to sleep. However, about ten-thirty a (new, I think) night club started up -- when I looked out the window I saw this place about 20 metres away from the hotel!). It was as if someone had the amp right in my room. Would I stay again? I still like the staff, the restaurant and the location. Maybe I'd give it one more try if I could guarantee a room where I was put before....but maybe not
Verified

6/10 Okay

Dan J.

Liked: Cleanliness

adequate hotle

The desk staff were willing to assist - when or if they understood a quest. Unfortunatelym they had little to no understanding of the English language.
Verified

6/10 Okay

Hugh

Liked: Room comfort
Disliked: Staff & service

Probably the best in Suratthani....

.... but that's not saying much. If you can help it, don't stay the night in Suratthani - although it is perfectly fine in terms of being safe etc, it isn't kitted out for tourists/travelers NOR is it a nice example of a Thai town.. it is simply a place that people pass through. The hotel itself was perfectly adequate but the receptionist tried to flog us really over priced transfer packages, stating that there were no alternatives. After asking around we discovered several transfer alternatives to the one the receptionist was trying to flog us, which turn out to be twice as expensive as the deal we ended up getting. Always go with Lomprayah ferry and coach service, they are definitely the best.
Verified

10/10 Excellent

Franciscus

Liked: Cleanliness, staff & service, room comfort

Fine.

All is fine. Quiet location, not far from center. Staff great and very friendly. Room clean but furniture misses paint here and there. Bed good and not hard. Breakfast is absolutely great, the best I had in Thailand. Take all you want, Thai or European. Around the corner great half-open-air partyplace. Good lifemusic. Better go there, you here the music in your room anyway (no problem). Internet works but they change the code everyday..Great hotel if you have to be in Surat. For a tourist Surat offers nothing.