ibis Sydney World Square

3.5 star property

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Photo gallery for ibis Sydney World Square

Exterior
Meeting facility
Lobby sitting area
Family Room, Multiple Beds | In-room safe, desk, blackout curtains, soundproofing
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
382 Pitt Street, Sydney, NSW, 2000
  • World Square Shopping Centre
    ‪1 min walk‬
  • Capitol Theatre
    ‪2 min walk‬
  • Paddy's Market
    ‪5 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

Standard Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(61 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

ibis Sydney World Square

Hotel with a restaurant, steps from World Square Shopping Centre
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Ibis Sydney World Square offers 166 accommodations with a safe and coffee/tea makers. Televisions come with pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of ibis Sydney World Square's great location. During your stay, you're just a quick walk from World Square Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at iBistro
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the area's walkability and the proximity to shopping
  • Steps from World Square Shopping Centre and 3 minutes on foot from Capitol Theatre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Sydney World Square.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

IBistro – This restaurant specialises in local and international cuisine and only serves breakfast.
IBar – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 55 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 55 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

ibis Sydney World Square Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 325 out of 1002 reviews
Rating 8 - Good. 417 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Stayed 2 nights in May 2025

10/10 Excellent

Glenda

Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower door didn’t shut properly and floor got very wet. Breakfast can be good or bad. If bad hot food cold couldn’t cut through hash brown. Television hard to operate. Remote batteries flat. Bed very comfy
Stayed 4 nights in May 2025

8/10 Good

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

De

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything and just a short walk from central and the light rail . Staff where amazingly helpful
Stayed 1 night in May 2025

8/10 Good

Yanzhang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly and the location is close to everything.
Stayed 6 nights in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Great spot, very clean
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great helpful staff, quick check-in and out. Good rooms.
Stayed 4 nights in May 2025

2/10 Terrible

Michael

Stayed 2 nights in May 2025

6/10 Okay

Claudia

Travelled with family
Liked: Staff & service
- noisy mid week music playing loudly past 1am - blinds don’t block out any light - room was stuffy even with aircon on made it impossible to sleep - Bed wasn’t made properly had to remake - Don’t have an aircon in the room if you can’t adjust the temperature, all you can do is turn it on or off. I shouldn’t have to ask reception to change the temperature in the middle of the night
Stayed 1 night in May 2025

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a last minute booking, great price, nice staff, room is nice and clean, beds were comfortable. Walking to china town for a midnight dinner, back to hotel for a great sleep. Room is not too big but got everything we needed. Will definitely consider this hotel again every time stay in Sydney.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Click to read

Pro - Close to world square Good price Near transport and food Con I email the hotel and ask if I can store the luggage with them as I will be arriving early. I was told in writing it will be stored in a room. It turn out to be the basement of the hotel where there is a metal rack to put the luggage. When i asked where is the room. I was told the rack is it. It's got a camera.The response was poor. I feel i was lied to. I had to spent extra $24 for a luggage storage at world square. Room sound proofing is pretty bad. I could hear everything that is inside the hotel. Water, People talking, Door closing. Barth room - someone need to review how the shower room was designed, shower door open outward. But it can only be open half way coz the hinges stuck. And the glass door don't close fully. So the water comes out when u shower. So yes they give u a towel for the floor. But since the door open outward. It push the towel away so........ Show head is fixed. And since the space is limited, and no where to hide, u must get ur hair wet when u shower, since my wife just had her hair done, she didn't like it as that means extra time to dry it again and wash away the styling and product. The fresh towel that we were given had a orange stain on it. When called to get a new one was told house keeping staff is on break. Wait for 30 mins or come down and get it out self. It was around 10ish. Whole hotel only have 1 house keeping staff?
Stayed 2 nights in May 2025

10/10 Excellent

Yuri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff great breakfast

The staff are always friendly and accommodating. Breakfast is always served hot and freshly cooked. So many places to shop and dine you can’t go wrong.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its simply the best in its price point.
Stayed 4 nights in May 2025

8/10 Good

karan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very Close to Everthink Great Breakfast
Stayed 2 nights in May 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from central
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Amenities
I was working on this building in 1997 I was the foreman with the bricklaying contractor
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Mark

Liked: Amenities
Friendly customer service clean room Great location walking distance to everything looking forward to staying there again shortly
Stayed 2 nights in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great and easy with public transport. Like the cleanliness. Bed was comfortable. Breakfast was good. Walls between rooms were a bit thin as we heard tv sound and people muffle noises from the room next door. Area around the hotel was ok but was a bit run down as I understand it is not the hotel responsibility, may be the council or the surrounding businesses can upkeep their buildings.
Stayed 2 nights in May 2025

8/10 Good

Marcus

Stayed 1 night in May 2025

4/10 Poor

Shane

Stayed 1 night in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025