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Novotel Sydney West HQ Hotel

4.0 star property

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Photo gallery for Novotel Sydney West HQ Hotel

6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
3 bars/lounges
Reception
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
55 Sherbrooke Street, Rooty Hill, NSW, 2766
  • Place, Sydney Coliseum Theatre
    ‪3 min walk‬
  • Place, Western Sydney Parklands
    ‪4 min drive‬
  • Place, Blacktown International Sportspark
    ‪4 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Novotel Sydney West HQ Hotel

Along with 6 restaurants, this hotel has an indoor pool and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, 2 coffee shops/cafes and a conference centre are on-site. Housekeeping is available on request.
Novotel Sydney West HQ Hotel offers 164 accommodations with a safe and complimentary bottles of water. LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and hairdryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Sydney West HQ Hotel. During your stay, you're just a quick walk from Sydney Coliseum Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus 6 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Mediterranean cuisine at 33Grill Bar & Dining, one of the property's 6 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Sydney Coliseum Theatre and a 4-minute drive from Pinegrove Memorial Park
Novotel Sydney West HQ Hotel offers its guests an indoor pool and a fitness centre. There are 6 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Novotel Sydney West HQ Hotel. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
33Grill Bar & Dining – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Steak & Oyster Co – This bistro specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Chu Restaurant – This restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Pizzaperta Manfredi – This bistro specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
New Town Thai – This restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Restaurants on site

  • 33Grill Bar & Dining
  • Chu Restaurant
  • New Town Thai
  • Pizzaperta Manfredi
  • Steak & Oyster Co

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (17,222 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Hotel Rooty Hill Sydney
Novotel Rooty Hill Sydney
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney Rooty Hill Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ

Novotel Sydney West HQ Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 44 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Emil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location with clean facilities
Stayed 2 nights in Jan 2026

8/10 Good

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

SERKAN

Stayed 3 nights in Jan 2026

10/10 Excellent

Vijayarengan

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff
Stayed 3 nights in Dec 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, ample parking, we liked the amenities in the compound i lncluding gym, pool, timezone, and bowling.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everyone was nice.
Stayed 3 nights in Dec 2025

8/10 Good

samet

Stayed 1 night in Jan 2026

8/10 Good

jenny

Travelled with family
Liked: Cleanliness, amenities
Room was clean, loved that the coffee machine had a milk frother, loved the complimentary drinks most hotels don’t do this. A couple things that didn’t make it a 5 star review. The curtains didn’t block out the morning sun, TV wasn’t a smart TV so couldn’t get apps. The restaurant (room service) closed too early especially after seeing a show we had no time to get food
Stayed 1 night in Jan 2026

10/10 Excellent

Walter T

Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Managed to get tickets to Cirque Alice. Large clean modern room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Yavan

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

8/10 Good

Nicole

Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Huge rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Darren, Wodonga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, well appointed & spacious rooms. Great location for our trip. Highly recommend!
Stayed 1 night in Nov 2025

8/10 Good

Salvatore

Business traveller
Liked: Cleanliness, staff & service, amenities
Not a bad hotel for an average area, great dining options in the RSL connected to the hotel, awesome steak restaurant and the woodfired pizza is great, nice atmosphere as well. Hotel could do with some small updates, towels were thin and felt tired, bed was comfy and rooms are big
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, with great amenities.
Stayed 3 nights in Nov 2025

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms spacious friendly staff
Stayed 3 nights in Nov 2025

8/10 Good

Eliza

Travelled with group
Liked: Cleanliness, staff & service, amenities
Ease of stay
Stayed 1 night in Nov 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Kayleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy free parking , spacious and very clean room. Very convenient to West HQ and the Colusium for a concert. Plenty of variety at breakfast and food was hot which doesn’t always happen at a buffet. We would happily stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 1 night in Oct 2025