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Pullman Quay Grand Sydney Harbour

5.0 star property

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Photo gallery for Pullman Quay Grand Sydney Harbour

Enjoy a serene river view from this stylish seating area with a bridge and boat in the distance.
Relax in a stylish lounge with a sofa, armchairs, and a coffee table, surrounded by a lush green canopy and harbour views.
Dine with a view of the Sydney Harbour Bridge from this waterfront balcony.
Relax in our spacious lobby with sofas, armchairs, and a coffee table.
Enjoy a city view from the large window, featuring a prominent bridge. The room offers a comfortable bed, bedside table, and a framed picture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Pool
  • Bar

Explore the area

Map
61 Macquarie Street, Sydney, NSW, 2000
  • Circular Quay
    ‪1 min walk‬
  • Sydney Opera House
    ‪5 min walk‬
  • Sydney Harbour Bridge
    ‪11 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Double Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 2 Double Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Harbour View

Apartment, 1 Bedroom, Harbour View | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Harbour View

9.0 out of 10
Wonderful
(6 reviews)
  • 67 sq m
  • Harbour view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 1 Bedroom, Garden View

9.4 out of 10
Exceptional
(20 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Harbour View

Deluxe Apartment, 1 Bedroom, Harbour View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 1 Bedroom, Harbour View

9.6 out of 10
Exceptional
(36 reviews)
  • 67 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Garden View (Non-refurbis hed)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Garden View (Non-refurbis hed)

9.6 out of 10
Exceptional
(10 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Harbour View (Non-refurbi shed)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Harbour View (Non-refurbi shed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Apartment, Multiple Beds, Harbour View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, Multiple Beds, Harbour View

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Two King Bedroom Garden View Apartment

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Two King Bedroom Garden View Apartment

  • Sleeps 5
  • 1 King Bed

View all photos for One Bedroom Apartment With Harbour View

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Apartment With Harbour View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe One King Bedroom Apartment With Harbour View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe One King Bedroom Apartment With Harbour View

  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment With Harbour View

  • Sleeps 5
  • 2 King Beds

View all photos for One Bedroom Apartment With Garden View

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Apartment With Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two King Bedroom Harbour View Apartment

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Two King Bedroom Harbour View Apartment

  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe One King Bedroom Apartment With Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe One King Bedroom Apartment With Garden View

  • Sleeps 3
  • 1 King Bed

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About this property

Pullman Quay Grand Sydney Harbour

Boardwalk/promenade hotel with fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Pullman Quay Grand Sydney Harbour offers 68 accommodations with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Accommodation at this 5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature minibars and laptop-compatible safes. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pullman Quay Grand Sydney Harbour. During your stay, you're just a quick walk from Circular Quay. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Q dining
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Circular Quay and Government House
As a guest of Pullman Quay Grand Sydney Harbour, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. The luxury Pullman Quay Grand Sydney Harbour also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Q dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sydney Bar – This bar specialises in Cuban cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (AUD 75 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hacienda Sydney Bar
  • Q dining

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 35 per person
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Harbour
Pullman Harbour Aparthotel
Pullman Harbour Aparthotel Sydney Quay Grand
Pullman Quay Grand Sydney Harbour
Pullman Sydney Quay Grand
Quay Grand Hotel Sydney
Quay Grand Suites Sydney Hotel Sydney
Pullman Quay Grand Sydney Harbour Aparthotel
Pullman Quay Grand Harbour Aparthotel
Pullman Quay Grand Harbour
Pullman Quay Grand Sydney Harbour Hotel
Pullman Quay Grand Harbour Hotel
Quay Grand Suites Sydney Hotel
Pullman Quay Sydney Harbour
Pullman Quay Grand Sydney Harbour Hotel
Pullman Quay Grand Sydney Harbour Sydney
Pullman Quay Grand Sydney Harbour Hotel Sydney

Pullman Quay Grand Sydney Harbour Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here numerous times. Location is perfect. Great balconies either quay or gardens views. Spacious lounge area. Well equipped kitchen with washing machine so perfect for longer stays. Excellent bar and restaurant for breakfast on site, usable gym. Staff friendly and efficient. Rarely the cheapest but book early and its not too bad.
Stayed 9 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service. Needs a little bit of an update in the rooms
Stayed 1 night in Mar 2025

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and fab view

Better than expected. Gorgeous large unit with fab view
Stayed 1 night in Apr 2025

8/10 Good

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, easy check in and out.
Stayed 2 nights in Dec 2024

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and fantastic apartment space which was roomy and comfortable. Bed was comfortable, pool was lovely after a day of exploring. Only reason didn't go for 5 stars was the room was a little worn and tired.
Stayed 4 nights in Mar 2025

6/10 Okay

edward

Stayed 18 nights in Feb 2025

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this property. The apartment was large and very well equipped, the staff were great and the views were spectacular. Our only issue was the temperature in the shower was impossible to regulate which became a bit dangerous for my elderly mother as the water would suddenly run extremely hot, but honestly we saw past it due to everything else being perfect. We will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and view
Stayed 5 nights in Mar 2025

6/10 Okay

Doouglas

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
What worked: Great location with nice large rooms (bay view suite). What didn’t work: issues throughout 10 day stay with regulating water (temp variation from hot to cold in showers,) inconsistent housekeeping, low quality food with limited choices, below average service and major billing issues at checkout (which the hotel corrected). Overall: At US$500/night and advertised as a 4/5 star hotel one has expectations as to the experience - Pullman has work to do to improve
Stayed 10 nights in Mar 2025

10/10 Excellent

Richard

Superb location. Staff were excellent and the room spacious and comfortable
Stayed 3 nights in Mar 2025

6/10 Okay

Rae

The hotel was lovely and the location was fabulous! I had a harbor view 1 bedroom for 4 nights. After traveling for 2 weeks I planned to do laundry but discovered the dryer in the unit was broken. They were kind enough to give me access to a dryer in a vacant room, which was nice of them. The biggest problem for the four night stay was the shower, specifically rapid and extreme changes in temperature. It would go from warm to scalding hot or ice cold without warning. It was dangerous! I mentioned it to the front desk in person and was told it was a hotel wide problem and maintenance was working on it. It never improved and when I checked out I emphasized again how treacherous it was and they just shrugged it off. Not sure I would stay there again.
Stayed 4 nights in Mar 2025

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
The room was dated.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Location was ideal. Room beautiful and staff welcoming. Great in house restaurant options. Room was quiet despite location.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in an amazing location and despite the outside noise, inside the rooms is very quiet.
Stayed 4 nights in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Great value for the price. We would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & location

Excellent hotel. Convenient to Opera House and harbor ferries. Large suites good for longer stays.
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room and nice area
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location and all the class you would expect of a Pullman positioned on the premium strip of Sydney Harbour
Stayed 1 night in Nov 2024

10/10 Excellent

Fatonia, Dickinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful time at this hotel. The staff decorated our bed with rose petals for our 30th wedding anniversary! The staff also left a welcome card with treats for our Anniversary. We will definitely stay at this hotel when we return to Sydney. The deluxe room with view of harbor was outstanding.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and service
Stayed 3 nights in Feb 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing. The ferry terminal is right outside the hotel. It’s an easy walk to the Rocks, the Opera House, and the Botanical Gardens are across the street. We had a balcony and it was great to watch the boats and see the harbor. The only issue was the showers. The water went from freezing to really hot intermittently. The staff was aware and trying to fix it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expected more - nice, but probably not great value for money. Excellent location.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic. Absolutely loved the property and the views from the room. Very well appointed accommodation. It had everything including laundry! Highly recommend.
Stayed 3 nights in Jan 2025

6/10 Okay

Aleks

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at breakfast are very slow. 1. Waited 10min to be seated and i was the only one there at that time . 2. It took them 15 min to take my oder 3. It took them 30 min to make my Oder and there was only 10 people in the breakfast eating. Very poor service. At the Breakfast
Stayed 1 night in Jan 2025