Sofitel Sydney Darling Harbour

5.0 star property

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Photo gallery for Sofitel Sydney Darling Harbour

Exterior
Outdoor pool, open 6 AM to 9 PM, pool loungers
Superior Room, 2 Double Beds (Darling Harbour View) | View from room
Lobby sitting area
Club Suite, 1 King Bed, Club lounge access (Bellerive) | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
12 Darling Drive, Sydney, NSW, 2000
  • Star Casino
    ‪9 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney Opera House
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

Superior Room, 2 Double Beds, Harbour View (Club Millésime Benefits)

  • Harbour view
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, 1 King Bed, Harbour View, Corner

  • Harbour view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

  • Harbour view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Harbour View (Prestige, Club Millésime)

  • Harbour view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Premium Bath, Darling Harbour View)

  • Harbour view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

  • Harbour view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed, Harbour View (Club Millésime Benefits)

  • Harbour view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Jones Bay View)

  • Harbour view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Darling Harbour View)

  • Harbour view
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed, Harbour View (Club Millésime Benefits)

  • Harbour view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Harbour View

  • Harbour view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sofitel Sydney Darling Harbour

Luxury hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. Housekeeping is available on request.
Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of Sofitel Sydney Darling Harbour's great location. During your stay, you're just a quick walk from Star Casino. Features include free WiFi in public areas and a free manager's reception, plus 3 bars.
  • Free WiFi
  • Enjoy French cuisine and ocean views while dining at Atelier by Sofitel
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by foot from Star Casino and a 3-minute drive from Hyde Park
Sofitel Sydney Darling Harbour offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 5350 square feet (497 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Sofitel Sydney Darling Harbour. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

The hotel hosts a free manager's reception daily.
Atelier by Sofitel – Overlooking the ocean, this restaurant specialises in French cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Champagne Bar – Overlooking the ocean, this Champagne bar only serves light fare. Open selected days.
Le Rivage – This bar is located by the pool. Open selected days.
Esprit Noir – This lobby lounge serves lunch and dinner. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (AUD 89 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 to 52 for adults and AUD 20 to 20 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Atelier by Sofitel
  • Champagne Bar
  • Esprit Noir
  • Le Rivage

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,350 square feet of conference space
  • 8 meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 to 52 for adults and AUD 20 to 20 for children
  • Valet parking fee: AUD 89 per night
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour (opening November 2017)
Sofitel Sydney Darling Harbou
Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour Sydney
Sofitel Sydney Darling Harbour Hotel Sydney

Sofitel Sydney Darling Harbour Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1005 reviews
Rating 8 - Good. 191 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 47 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raksha

Liked: Cleanliness, staff & service, property conditions & facilities
The luxury service and feel of the accommodation was the best part. The rooftop pool and bar with views of Darling Harbour was the afternoon treat me and my partner enjoyed the most! Would definately stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel if you like to sleep on a rock

Great spot and very nice place to stay, however, bed was hard a a rock.
Stayed 1 night in Mar 2025

8/10 Good

Debbie

View was amazing , shower amazing ,toilet clean bed amazing Cups small x2 ,teaspoon small X2, Staff amazing , valet parking staff xxx Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel is in a perfect location to enjoy the harbor, the city, great food options, and easily get to all the key attractions. We were so pleased with our choice of hotel for our 5 day stay in Sydney.
Stayed 5 nights in Feb 2025

2/10 Terrible

Helene, Sydney

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Worst checkin experience ever. Checkin took an hour and I stayed one extra night room not cleaned or bed made. The receptionist was rude they have work to do!
Stayed 1 night in Mar 2025

10/10 Excellent

Venetia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

Best hotel I’ve been to. Friendly service and comfortable stay
Stayed 1 night in Mar 2025

8/10 Good

Darren

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

JOSHUA

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located
Stayed 2 nights in Feb 2025

10/10 Excellent

Dale

Stayed 1 night in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Warm and friendly greeting on arrival. Our room was quite spacious, very clean and tidy. Darling Harbour location was perfect and made it easy to grt around.
Stayed 3 nights in Feb 2025

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The air con was not working properly, the room was so hot for the duration of our stay Everything else was great
Stayed 3 nights in Feb 2025

8/10 Good

Cyndi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely & pretty hotel with wonderful amenities. Walkable to stores, restaurants & sights. Unfortunately, there's a new building being built right in front of it which will affect its view to the waterfront. Otherwise, will definitely return to this hotel again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tall guy at the bar is really nice and helpful
Stayed 3 nights in Feb 2025

6/10 Okay

Vanessa

Travelled with partner
Liked: Staff & service, property conditions & facilities
I paid an extra $100 to upgrade to a room with a view over Jones Wharf. The room overlooked a construction site with Jones Wharf behind. Not worth an upgrade and they didn’t tell us this when we checked in. Very disappointing!!
Stayed 1 night in Feb 2025

10/10 Excellent

shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel excided our expectations. Service impeccable. Location second to none. Staff over the top. That being said the Sofitel is being blocked by a residential super highrise that will significantly impede the Darling Harbour view which in our opinion is a shame! Go now before it's to late.
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location in Darling Harbor. Only temporary issue, there is a huge construction project directly in front of the hotel. The room configuration was a bit odd, but nevertheless great otherwise.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kamal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supreme bedding very good night sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Erl James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location--restaurants, museum, landmarks and bars all walking distance. Also the trolley is right outside.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kylie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Ashleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and clean. Staff at check in were a little quiet and seemed uninterested but had better staff on check out. The room AC seemed to struggle a a bit with the morning sun and the harbour view room was very hot by 9am. Nice views and easy walking to places made it convenient.
Stayed 2 nights in Feb 2025