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Hotel Jatay

3.0 star property
VIP Access

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Photo gallery for Hotel Jatay

Exterior
Restaurant
Comfort Double Room | Blackout curtains, free WiFi, bed sheets
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Room service

Explore the area

View in a map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • Place, Monumental Plaza de Toros
    ‪1 min drive‬
  • Place, Av Revolución
    ‪7 min drive‬
  • Place, Tijuana Customs - Garita El Chaparral
    ‪7 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room | Blackout curtains, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Blackout curtains, free WiFi, bed sheets

Comfort Double Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Hotel Jatay

Beachfront, with spa services
Along with a restaurant, this smoke-free hotel has spa services and 24-hour room service. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a porter/bellboy are on-site.
Hotel Jatay offers 72 accommodations with a hairdryer and free toiletries. Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us they can't get enough of Hotel Jatay's great beach location. During your stay, you're just a quick walk from Monumental Plaza de Toros. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance, a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Centro Cultural Tijuana and 10 minutes from San Ysidro Border Crossing
There's a restaurant on site. WiFi is free in public spaces. Spa services, tour/ticket assistance, and 24-hour room service are also featured at Hotel Jatay. Free valet parking is available.

This 3-star Tijuana hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 150 for children
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 107 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

pradeep kumar

Travelled with family
Disliked: Cleanliness
Rooms are clean but the bathrooms are not have water clog issue. One 1 dust bin provided which is not sufficient
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Stayed 1 night in Sep 2025

8/10 Good

Carina

Travelled with family and small children
Good location, rooms need improvements.
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beachfront hotel nice views easy walking distance to seafood restaurants and coffee shops n bakeries
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleausure Staying here
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to the beach
Stayed 3 nights in Sep 2025

2/10 Terrible

iraima

Business traveller
Disliked: Staff & service, amenities
The property is ok but the front desk personnel was totally tactless, when saying that if they found blood or any other body fluid on blankets or towels they would let me pay for them as they need to buy new ones. Before me there were more guess checking in and neither of them were warned about it as I described. As soon as I entered the room given to me I checked the linen. The bed spread was burned, it was changed for a second one stained from bleach. The towels …. Well not looking good. The housekeepers tried to do a good job but nothing help me feel better. I just stayed because I paid in advanced and that was my first time in Tijuana. (My last time in Jatay Hotel)
Stayed 3 nights in Sep 2025

10/10 Excellent

Galilea

Stayed 2 nights in Aug 2025

10/10 Excellent

Roberto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was clean and had excellent views and service.
Stayed 4 nights in Sep 2025

6/10 Okay

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
While the staff was great the management was horrible. He berated one of the staff members in front of me and my children during our breakfast. The rest of the staff was very accommodating. The beds in my room were 2 doubles. They were extremely hard like sleep on a wood board. The room was very small. They did clean it daily and provide 2 bottles of drinking water daily. My car was broken intobin the parking lot. Luckily a security guard stopped the incident. The view of the beach was very good.the hotel restaurant was not good. The food was cold.No taste at all. There are many better restaurants in the area that are cheaper and tastier. We stayed 5 days and found a lot of better places to eat. There is air conditioning in the rooms but they do not use it in the hallways or elevators. Next time I am in town I will stay at a different hotel. Again the staff was wonderful but the hotel itself was life staying at a prison instead of what is supposed to be a relaxing get away.
Stayed 4 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Sep 2025

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming. Getting into my room. Was fast and easy.
Stayed 1 night in Sep 2025

6/10 Okay

robert

Travelled with group
Liked: Staff & service
I got there early and they wouldn't budge on a early check in. I counted 6 guests in the whole hotel. The hotel employees were all standing around the lobby. The room was mediocre.. A small window to view the ocean. The table between the beds was broken so the drawer wouldn't close. I felt at home in my mexican motel 6! Positive, it had a good shower!!!
Stayed 1 night in Sep 2025

8/10 Good

Maria

Stayed 1 night in Sep 2025

8/10 Good

Noe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fun time and the staff were amazing! Very helpful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Art

Stayed 1 night in Sep 2025

8/10 Good

Teo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Roger

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yvette

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach

All services were fantastic at the hotel,next time I will ask to get a ocean view, but overall good!!
Stayed 2 nights in Sep 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to las playas. Good check in & parking. Rooms nice w AC. Only down side was no hot walk for whatever reason. Had all you can eat breakfast that’s was 3/5. Overall good stay
Stayed 1 night in Sep 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach, restaurant and shops nearby
Stayed 2 nights in Sep 2025

10/10 Excellent

Efrain, Lynwood

Stayed 1 night in Sep 2025