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The Grand Palace

3.0 star property

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Photo gallery for The Grand Palace

Interior
Exterior
Public bath
Breakfast meal
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

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1-60-1, Terashimahonchonishi, Tokushima, Tokushima, 770-0831
  • Place, Awagin Hall
    ‪4 min walk‬
  • Place, Awa Odori Kaikan
    ‪7 min walk‬
  • Place, Tokushima Castle
    ‪10 min walk‬
  • Airport, Tokushima (TKS)
    ‪12 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The Grand Palace

Hotel with free parking, 4-minute walk to Awagin Hall
This hotel features a restaurant, a microwave in a common area and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning.
The Grand Palace offers 58 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at The Grand Palace, you're just a quick walk from Tokushima Central Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include conference space, a lift and a shared microwave
  • Just a 4-minute walk from Awagin Hall and 11 minutes on foot from Tokushima Castle
There's a restaurant on site. WiFi is free in public spaces. The business-friendly The Grand Palace also features dry cleaning/laundry services, a lift, and a microwave in a common area. Self parking is free.
The Grand Palace has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 3:00 PM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 徳島県指令東保第20083
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

The Grand Palace Hotel
The Grand Palace Tokushima
The Grand Palace Hotel Tokushima

The Grand Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 167 reviews
Rating 8 - Good. 53 out of 167 reviews
Rating 6 - Okay. 16 out of 167 reviews
Rating 4 - Poor. 6 out of 167 reviews
Rating 2 - Terrible. 0 out of 167 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, super clean facilities, flexible parking options and nice breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice place, luxurious and understated. I love it. Big bath, very nice experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Takako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Ashraf

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Courteous staff. Room was rather spacious. Good breakfast in the morning.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

K

Travelled with family and small children
The hotel is located close to the station, with lots of restaurants and izakayas nearby. The lobby was very modern but the rooms were a little shabby. Being close to the station, there was a lot of noise - not very well sound proofed. Breakfast buffet was good with a nice selection of food and beverages to choose from.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Dec 2019

6/10 Okay

タツコ

Business traveller
駅に近く、質問したスタッフは快く資料を探して説明してくれた。気持ちよかったです。
Stayed 1 night in Oct 2025

10/10 Excellent

???

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方が皆さん、笑顔で対応してくださいました。どなたもとても感じが良く、仕事での宿泊でしたが、ゆったりと過ごすことができました。 朝食ビュッフェに郷土料理があり、勝手が分からずに盛り付けようとしたところ、担当の方がさりげなく近づいて来られて手順や料理の解説をしてくださいました。 また、チェックアウト後にフロントへ荷物を預けて、少しだけ朝の散歩に行こうと、小雨の中折り畳み傘を持って出かけようとしたところ、別の方が、わざわざビニール傘を出してきてくださいました。気配りが素晴らしいと思いました。(自分の傘があったので丁重に辞退しましたが)
Stayed 1 night in Oct 2025

6/10 Okay

Hayato

Business traveller
Liked: Cleanliness
なし
Stayed 2 nights in Oct 2025

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めて利用したが、カウンターが２Ｆにあって最初にわかりにくかったこと以外はすべて快適でした。スタッフが良く訓練されている印象です。特に、朝食会場では、最近はあまり良い思いをしたことがなかったのですが、スタッフは大変効率的かつ周囲に気を配りながら動いており、とても気持ちよく利用できました。種類も十分でした。唯一、味噌汁と地元のそば米雑炊はあったのですが、洋食用にスープがあれば完璧でした。次に徳島に来ることがあればまた利用します。
Stayed 1 night in Oct 2025

8/10 Good

IWAMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

SHINICHI

Stayed 1 night in Oct 2025

8/10 Good

Yasuhisa

Stayed 1 night in Oct 2025

10/10 Excellent

masayoshi

Stayed 1 night in Sep 2025

10/10 Excellent

CHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities
部屋がダブルで広かった
Stayed 1 night in Sep 2025

8/10 Good

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋が広く清潔。朝食が美味しい。 ただ、宴会場へのエレベーターがわかりにくい
Stayed 1 night in Sep 2025

10/10 Excellent

Yui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロアの中でも色々な間取りがあるようでしたがとても使いやすい広いお部屋でした。机が横に長かったのがよかったです。
Stayed 1 night in Sep 2025

10/10 Excellent

あかね

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方々にとても気持ちのいい対応をしていただいたおかげで快適なステイができました。ありがとうございました
Stayed 1 night in Aug 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

KAZUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回はお昼にお祝い事がありその続きで宿泊させていただきました お部屋も清潔でフロントのスタッフの方の対応も親切でした 朝食のスタッフさんの元気で素敵な笑顔で挨拶をしていただき気持ちよく食事ができました ありがとうございました
Stayed 1 night in Aug 2025