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YIT Puerta Bisagra

2.0 star property

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Photo gallery for YIT Puerta Bisagra

Front of property
Daily buffet breakfast (EUR 12 per person)
Lobby
Lobby
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Callejón del Potro, 5, Toledo, Toledo, 45003
  • Place, Puerta Bisagra City Gate
    ‪2 min walk‬
  • Place, Plaza de Zocodover
    ‪6 min walk‬
  • Place, Toledo Cathedral
    ‪7 min walk‬

Room options

View all photos for Double Room Single Use

Desk, laptop workspace, soundproofing, iron/ironing board

Double Room Single Use

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Double Room

7.8 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room (with extra bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Double Room (with extra bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room with 2 Extra Beds

Double or Twin Room with 2 Extra Beds | Desk, laptop workspace, soundproofing, iron/ironing board

Double or Twin Room with 2 Extra Beds

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

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About this property

YIT Puerta Bisagra

Hotel in Toledo
Along with tour/ticket assistance, this smoke-free hotel has a TV in a common area and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
YIT Puerta Bisagra offers 41 accommodations. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at YIT Puerta Bisagra. During your stay, you're just a quick walk from Church of Santiago del Arrabal. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • Steps from Church of Santiago del Arrabal and Puerta Bisagra City Gate
As a guest of YIT Puerta Bisagra, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. YIT Puerta Bisagra also features a television in common area and a lift.

This Toledo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 2 steps to reach entrance
  • Lift

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hostal Puerta Bisagra
Hostal Puerta Bisagra Hostel
Hostal Puerta Bisagra Hostel Toledo
Hostal Puerta Bisagra Toledo
El Hostal Puerta Bisagra Hostel Toledo
El Hostal Puerta Bisagra Hostel
El Hostal Puerta Bisagra Toledo
Hostal Puerta De Bisagra
El Hostal Puerta De Bisagra
YIT puerta Bisagra Hostal Toledo
YIT puerta Bisagra Hostal
YIT puerta Bisagra Toledo
El Hostal Puerta Bisagra
YIT Puerta Bisagra Hotel
YIT Puerta Bisagra Toledo
YIT Puerta Bisagra Hotel Toledo

YIT Puerta Bisagra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 197 out of 417 reviews
Rating 8 - Good. 134 out of 417 reviews
Rating 6 - Okay. 52 out of 417 reviews
Rating 4 - Poor. 17 out of 417 reviews
Rating 2 - Terrible. 17 out of 417 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Mykhailo

Liked: Cleanliness, staff & service, property conditions & facilities
First of all, two huge issues as for me: this hotel is located NOT where Google maps show it, which is a real problem for a tourist, in addition, there was no parking available at all, which again is a problem on these narrow medieval streets. One smaller problem was the lack of soundproofing - you could hear everything that's happening around your room. On the good side: they have at least one person who speaks a decent English which is rare is Spain. The historical building is just gorgeous and very well renovated. Again, not a bad hotel, but for the price I paid, I would have expected more comfort.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

8/10 Good

Alejandro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in old town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location
Stayed 1 night in Sep 2025

2/10 Terrible

Angel

Disliked: Property conditions & facilities
Xtra small room with unsafe beds blocking room exiting. Osha will close this facility is swift. Ac stops working passed midnight…Unreal
Stayed 1 night in Sep 2025

10/10 Excellent

ALICIA CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, loved the lobby. Very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv more big
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the hotel and great customer services
Stayed 1 night in Sep 2025

10/10 Excellent

Abriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff. Very nice environment. The in room AC was a life saver. For sure one of the coolest places I’ve stayed while traveling.
Stayed 2 nights in Sep 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great location for walking around Toledo. Convenient car park nearby. Staff very knowledgeable and helpful. Room for 4 x people a little on the small side.
Stayed 2 nights in Sep 2025

6/10 Okay

neil

Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy to find. Check-in was easy and staff were very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jesica

Stayed 1 night in May 2025

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Staff & service
Don't use Google maps to arrive at this place!!!!!. Impossible to drive to the front door. Google maps to Puerta de Bisagra. There's a ramp practically to the front door right off the main street.
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet little place to stay. The front desk was manned and I received excellent restaurant advice. On the edge of things with an underutilized terrace which had great potential, but was never cleaned the 3 nights we stayed. The shower and bed were excellent.
Stayed 3 nights in May 2025

2/10 Terrible

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pictures shown on website / Expedia are not faithful to what you get. We ordered the triple room with a beautiful view and spacious accommodations. Instead we got a basement room that was TINY. After folding down the “triple bed” there was maybe 8 square feet of room for luggage and getting around. This was after we hauled our luggage across 500 meters of cobblestone (the website did mention this to be fair). I showed the website photos to the front desk and said “what’s the difference between these photos” and got a sassy answer and an indifferent shrug. I privately wrote the property asking for a refund, three days ago. No response. At this point I need to warn future travelers not to fall for the bait and switch of this property. Buyer beware. We will have to settle by calling our credit card company to get our money back. Advice to the property - please just change your photos of the rooms so that customers can make an informed decision. It’s not that hard.
Stayed 2 nights in May 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk girls are great and the one in the cafeteria. Sending a big hug to them. I will ad a waistbasket in the room. The one in the bathroom is really small. If u buy snacks is no place to throw the bags
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Lilliam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place.
Stayed 2 nights in Mar 2025

8/10 Good

Venessa, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute and comfortable hotel. Convenient location for transportation to the train station. We had the attic room, which was very cute and right by the rooftop terrace, but the attic ceiling is too low for tall people.
Stayed 1 night in Feb 2025

6/10 Okay

Servando

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Servando

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024