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Smile Hotel Tomakomai

Property class: 3

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Photo gallery for Smile Hotel Tomakomai

Daily buffet breakfast (JPY 880 per person)
Lobby
Cleanliness standards
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023
  • Place, Sea Station Plat Seaport Market
    ‪20 min walk‬
  • Place, Lake Shikotsu
    ‪39 min drive‬
  • Place, Shikotsuko Onsen
    ‪41 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪33 min drive‬

Room options

View all photos for (S2) Semi Double Room 12sqm, Smoking

Desk, free WiFi, bed sheets

(S2) Semi Double Room 12sqm, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for (S2K) Semi Double Room 12sqm, Non Smoking

Desk, free WiFi, bed sheets

(S2K) Semi Double Room 12sqm, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

(t1)Twin Room Type A -Smoking

  • Sleeps 2

（S3K）Small Double Room Type B -Non-Smoking

  • Sleeps 2

(s3)Small Double Room Type B-Smoking

  • Sleeps 2

（S2K）Small Double Room Type A -Non-Smoking

  • Sleeps 2

View all photos for Quadruple Room-Smoking

Interior

Quadruple Room-Smoking

  • Sleeps 4

View all photos for （S1）Single Room-Smoking

Desk, free WiFi, bed sheets

（S1）Single Room-Smoking

  • Sleeps 1

View all photos for （S1K）Single Room-Non-Smoking

Desk, free WiFi, bed sheets

（S1K）Single Room-Non-Smoking

  • Sleeps 1

View all photos for (t1K)Twin Room Type A -Non-Smoking

Desk, free WiFi, bed sheets

(t1K)Twin Room Type A -Non-Smoking

  • Sleeps 2

View all photos for (t2k）Twin Room Type B- Non-Smoking

Desk, free WiFi, bed sheets

(t2k）Twin Room Type B- Non-Smoking

  • Sleeps 2

（t2）Twin Room Type C- Smoking

  • Sleeps 2

View all photos for Double Room Type B-Smoking

Desk, free WiFi, bed sheets

Double Room Type B-Smoking

  • Sleeps 2

View all photos for (s4k)Small Double Room Type C -Non-Smoking

Desk, free WiFi, bed sheets

(s4k)Small Double Room Type C -Non-Smoking

  • Sleeps 2

View all photos for （S2）Small Double Room TypeA -Smoking

Desk, free WiFi, bed sheets

（S2）Small Double Room TypeA -Smoking

  • Sleeps 2

Run Of House

  • Sleeps 2

Run Of House

  • Sleeps 2

Run Of House

  • Sleeps 2

View all photos for Run Of House

Desk, free WiFi, bed sheets

Run Of House

  • Sleeps 2

View all photos for Run Of House

Desk, free WiFi, bed sheets

Run Of House

  • Sleeps 1

Double Room

  • Sleeps 2

Double Room-Smoking

  • Sleeps 2

Similar properties

Restaurant
KOKO HOTEL Tomakomai
Tomakomai
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 995 reviews
The price is €42
6 May - 7 May
KOKO HOTEL Tomakomai

About this property

Smile Hotel Tomakomai

A restaurant, a microwave in a common area and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a banquet hall.
Smile Hotel Tomakomai offers 97 air-conditioned accommodations with complimentary slippers and free toiletries. Flat-screen televisions come with digital channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Smile Hotel Tomakomai, you'll be within walking distance of Sea Station Plat Seaport Market. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at Carioca, a buffet restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities and a vending machine
  • Just a 2-minute drive from Sea Station Plat Seaport Market and a few minutes from Sunflower Ferry
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Tomakomai also features a vending machine, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Carioca – This buffet restaurant specialises in Japanese cuisine and only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 880 for adults and from JPY 880 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 124 reviews
Rating 8 - Good. 39 out of 124 reviews
Rating 6 - Okay. 42 out of 124 reviews
Rating 4 - Poor. 11 out of 124 reviews
Rating 2 - Terrible. 5 out of 124 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Yukitaka

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bathroom wasn't clean. Everything smelled like stale cigarettes.

6/10 Okay

Verified traveller

Liked: Staff & service

Quiet and clean

The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.

6/10 Okay

thean hong, kuala lunpur malaysia

Liked: Cleanliness, staff & service

only good for a quuck transit stays for next day

When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.

6/10 Okay

JUN

Stayed 1 night in Jan 2026

6/10 Okay

Jumpei

Stayed 1 night in Jan 2026

8/10 Good

kenichi

Travelled with family
Liked: Cleanliness
シンプルで良いホテルでした。部屋は小さいですが値段を考えれば妥当だと思います。
Stayed 1 night in Dec 2025

10/10 Excellent

KATSUMI

Stayed 3 nights in Dec 2025

10/10 Excellent

nobuo

Liked: Cleanliness, staff & service, amenities
スタッフが丁寧
Stayed 1 night in Dec 2025

10/10 Excellent

ツカサ

Travelled with partner
Liked: Cleanliness, amenities
カレーが最高に美味い😋 初めからカレー狙いでした（笑） 料金もリーズナブルで又利用したいと思います😆
Stayed 1 night in Jan 2026

8/10 Good

masahiro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
値段相応。
Stayed 1 night in Dec 2025

8/10 Good

こうたろう

Business traveller
Liked: Amenities
スタッフの方の対応が最高でした 古い設備かと思いますが、清掃も行き届いており満足です
Stayed 1 night in Dec 2025

10/10 Excellent

Myung hwan

Liked: Cleanliness, staff & service, amenities
친절했습니다. 다음에 또 이용할께요
Stayed 1 night in Nov 2025

6/10 Okay

kazuya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

???

Travelled with group
Disliked: Amenities, property conditions & facilities
喫煙部屋にウォシュレットが無い。
Stayed 2 nights in Sep 2025

6/10 Okay

Makoto

Stayed 1 night in Sep 2025

6/10 Okay

masahiro

Travelled with partner
Disliked: Amenities, property conditions & facilities
ドア鍵一つしかなく2人宿泊のとき不便でした
Stayed 1 night in Aug 2025

6/10 Okay

??

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
朝食値段の割には満足でしたが、 ２回目は宿泊はしないと思います。
Stayed 1 night in Jul 2025

8/10 Good

YUJI

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
良かったです
Stayed 1 night in May 2025

6/10 Okay

??

Travelled with family
Disliked: Amenities
お風呂がきたなかった
Stayed 1 night in Mar 2025

6/10 Okay

Jin

経年劣化してるので、しょうがないと思います。洗面台の見た目が気になりました。
Stayed 1 night in Feb 2025

6/10 Okay

Yoshinori

Stayed 1 night in Feb 2025

8/10 Good

TAIYOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした
Stayed 1 night in Jan 2025

10/10 Excellent

KATSUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024