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Aparthotel

RS Suites - Eaton Centre

4.5 star property

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Photo gallery for RS Suites - Eaton Centre

In-room dining
Terrace/patio
Full-sized fridge, microwave, oven, stovetop
Reception
Deluxe Studio, City View | Premium bedding, down duvets, memory-foam beds, individually decorated

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
251 Jarvis St, Toronto, ON, M5B 0C3
  • Place, Ryerson University
    ‪2 min walk‬
  • Place, Yonge-Dundas Square
    ‪7 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪8 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Comfort Studio Suite, City View

Comfort Studio Suite, City View | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Comfort Studio Suite, City View

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Studio, City View

Deluxe Studio, City View | Premium bedding, down duvets, memory-foam beds, individually decorated

Deluxe Studio, City View

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, City View

Full-sized fridge, microwave, oven, stovetop

Family Studio Suite, City View

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Condo, City View

Full-sized fridge, microwave, oven, stovetop

Luxury Condo, City View

7.4 out of 10
Good
(3 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for City Suite, City View

City Suite, City View | Bathroom | Bathtub, free toiletries, hair dryer, towels

City Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite, City View

Classic Suite, City View | Premium bedding, down duvets, memory-foam beds, individually decorated

Classic Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite, City View

43-inch LCD TV with digital channels, Netflix, streaming services

Grand Suite, City View

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, City View

43-inch LCD TV with digital channels, Netflix, streaming services

Club Suite, City View

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Elite Studio

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

RS Suites - Eaton Centre

Luxury aparthotel in Toronto
This smoke-free aparthotel features laundry facilities, a corner/local shop and a TV in a common area. WiFi in public areas is free. Other amenities include ATM/banking services and multilingual staff assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. An LCD TV with digital channels and Netflix provide a bit of entertainment, and guests will also find comforts, such as a memory foam bed and premium bedding.
RS Suites - Eaton Centre offers 29 accommodations with washers/dryers and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Memory foam beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Toronto aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 43-inch LCD televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains.

During your stay at RS Suites - Eaton Centre, you're just a quick walk from CF Toronto Eaton Centre. Features include free WiFi in public areas and laundry facilities. This luxury aparthotel has 29 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a memory foam bed
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include convenience store, laundry facilities and multilingual staff
  • 9 minutes by foot from CF Toronto Eaton Centre and a 3-minute drive from Scotiabank Arena
As a guest of RS Suites - Eaton Centre, you'll find multilingual staff, laundry facilities, and a corner/local shop. Public spaces have free WiFi. The luxury RS Suites - Eaton Centre also features an ATM, a television in common area, and a lift.

This 4.5-star Toronto aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Bedrooms

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • 1 bathroom
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 43-inch LCD TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (152 centimetre wide door)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • ATM
  • Blackout drapes
  • Grocery/convenience store
  • Iron/ironing board
  • Multilingual staff

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 29 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Google Nest mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's Google Nest mobile app before check-in.
Property Registration Number STR-2410-HXRVPY
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Rs Suites Eaton Centre Toronto
RS Suites - Eaton Centre Toronto
RS Suites - Eaton Centre Aparthotel
RS Suites - Eaton Centre Aparthotel Toronto

RS Suites - Eaton Centre Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 121 out of 304 reviews
Rating 8 - Good. 58 out of 304 reviews
Rating 6 - Okay. 45 out of 304 reviews
Rating 4 - Poor. 38 out of 304 reviews
Rating 2 - Terrible. 42 out of 304 reviews

8.0/10

Cleanliness

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, room comfort

Good location but poor communication

Pro's: Central location, well equipped apartment, quiet, clean Cons: Check in was confusing, TV remote did not work, no hot water for a day but zero communication or compensation for this.
Stayed 3 nights in Sep 2025

4/10 Poor

Trudy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean, but not accessible in the actual suite, no bars in the bathroom, bathtub very high, only light switches at wheelchair level, no table beside bed, no bedside light, several light switches not working, bathroom fan not working. They wanted to do repairs while I was in the suite resting after surgery which is unacceptable, should have been checked and done during housekeeping hours since check out is 11am and check in is 4pm, they should have done this in advance, not safe curb area for disable person to be assisted out of vehicle into the lobby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here! 👍💫 Definitely would stay again 💯💯
Stayed 3 nights in Sep 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased with this quaint apartment! Clean, and perfectly suited our needs for a Toronto getaway.
Stayed 1 night in Sep 2025

4/10 Poor

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Check in was terrible, communication was terrible.. room was 50/50, location was good. Check in was SO DIFFICULT. Smoke detector wasn't attached, dishes were dirty, bed was smaller than expected, shower and kitchen sink didn't drain well (bottom filled up while in use). Could have had a really nice hotel in the same area for a little bit more.
Stayed 3 nights in Sep 2025

2/10 Terrible

Noah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
suprise required deposit and difficult to find lockbox with key
Stayed 2 nights in Sep 2025

10/10 Excellent

RICHARD

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, tram stop just outside. Communication quick through WhatsApp
Stayed 5 nights in Sep 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean but could use an update on the floor. It is in bad shape
Stayed 3 nights in Sep 2025

6/10 Okay

valérie

Disliked: Amenities
Although we had a wonderful view of the city from our suite, the bathroom tub was clogged badly (not touching that) as well as the soap dispenser was caked and there wasn't much body wash or shampoo left for us to use. The rest of the suite was clean enough. We weren't sure how to enter our suite as we hadn't received the information until I called the number provided. Since this is also a private apartment block, the men at the lobby desk were of no help and just told us to call the number. Thankfuly the lady who answered the phone was kind and helpful but it would have been nice to receive the info beforehand or to have someone on site.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was nice but didn’t feel safe at all, 3 blocks away homeless people
Stayed 1 night in Aug 2025

6/10 Okay

Raman

Travelled with group
Disliked: Amenities, property conditions & facilities
The place wasn't too bad- slightly dirty with dirty walls. Lots of homelessness outside and they provide a number that supposedly replies "24/7" but if you had an inquiry and sent the number a message they would not reply but they replied right away when I was instructed to send a picture of the key when checking out. Pretty unclear with instructions and no direct answer when we inquired about early check in and the security guard was incredibly rude. This was the only place we could find during TIFF but will not be coming back.
Stayed 2 nights in Sep 2025

10/10 Excellent

REGINE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything is okay. Close to amenities. We loved the balcony view at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brunina

Liked: Cleanliness, room comfort

RS Suites, Eaton Centre

i was pleasantly surprised at how wonderful the small apartment was decorated! washer, dryer, dishwasher and full kitchen, perfect for a quick trip to the city of toronto
Stayed 2 nights in Sep 2025

4/10 Poor

Robyn

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The apartment itself was beautiful and as advertised. But my experience was a nightmare. I arrived at the apartment in the early evening, and there was no power. I called the help desk and was told it would be fixed within the next 10 minutes. 3 hours and 5 calls to the help desk later the issue was still not resolved and I demanded a refund. At that point, the management company moved me to another suite in an entirely different building in a different part of town. I was finally in a functioning suite at 10pm. What should have been a productive evening preparing for a job interview the next day was made uncomfortable and stressful because management was unable to offer a fix to the problem in a reasonable timeframe.
Stayed 1 night in Sep 2025

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities
The unit was disappointing. Although the bed was comfortable and the bedding clean and cozy, the wear and tear in the unit made it feel dirty and rundown. In addition to the overall wear and tear, the bathroom fan doesn’t work, there was no facecloth, and the sliding glass door didn’t lock.
Stayed 5 nights in Sep 2025

8/10 Good

Martina

Travelled with group
Liked: Amenities
Overall we had a great stay at the RS Suites Eaton Centre. The room looked different than what I selected online but it had a bed and a couch so I was fine with it. The place was clean, fresh towels and blankets. The walls showed some wear and tear from suitcases. The balcony was unkept, lots of bird poop. The elevators were busy but quick as we were on the 6th floor. Very quiet I did not hear any other unit noise, just noise from the street! Easy check in and check out. Communicated with host via WhatsApp, could be a problem for people not very good with technology. I liked the location close to the Eaton Centre 5min walk! Some hopeless people and tents around close to the location but this did not affect our stay! For the price in Toronto on a busy weekend it was worth it!
Stayed 2 nights in Sep 2025

6/10 Okay

Evgeniy

Travelled with family
Disliked: Cleanliness
The apartment was ok, just a regular short-term rental with simple and worn-out furniture. About cleanliness — we tried to do some laundry, but found some apparel left in the washer and dryer, which was not good. Communication was not the best. We received links for payments and document upload only a few hours before check-in, and we didn’t get the check-in instructions or codes until we called their help line. As for parking, they sent a link with nearby parking lots, but there is a better and cheaper option — underground public parking in the building itself, with direct access to the elevators, where you can pay via mobile app or link. Not sure why they didn’t mention this to us. The location is good, close to downtown, and it feels reasonably safe, but there are a lot of homeless people around.
Stayed 2 nights in Sep 2025

4/10 Poor

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is in a great location and was very clean. However check in was horrible. Arranged to check in 30 mins early key was not in a lock box and took them 30 mins to bring it down. Communication in regards to that needs to be better.
Stayed 1 night in Sep 2025

10/10 Excellent

Susy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice unit, very clean. They could use some more or nicer towels but other than that, excellent value.
Stayed 2 nights in Aug 2025

8/10 Good

Kelli

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Romishaben

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Some others called this property a scam, but I think it’s more of a catfish. This is a serviced apartment not a hotel. Pros: cheaper than most hotels, decent location, had a tv, was quiet, sheets were clean. Cons: seems to get a surface clean, but never has had a deep clean, so it’s quite dusty, including on the roof. The fan in the bathroom was broken, the property is more run down than the pictures, can’t use the pool in the pictures. The woman on the phone was quite rude to me, but the other worker via WhatsApp was polite, the room was smaller than advertised. It was fine, but I wouldn’t stay again. I’d stay again if the property was properly cleaned and the broken things were fixed.
Stayed 5 nights in Aug 2025

2/10 Terrible

jeff

Terrible terrible terrible. Couldn’t even check in bc their system is inept and could not process my personal or payment information. Was on phone forever and the person helping me left the conversation and left me talking to myself and essentially left me stranded in another country. Had to book another hotel asap w Expedia and their agents helped me get out of booking w RS. Will never again deal with off shore property management companies after this!
Stayed 3 nights in Aug 2025