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Aparthotel

Jacana Apartments

4.5 star property

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Photo gallery for Jacana Apartments

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Outdoor pool
Exterior
Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Kitchen
  • Washer
  • Pool
  • Barbecue grill
  • Parking included

Explore the area

View in a map
1-15 Sporting Drive, Thuringowa Central, QLD, 4817
  • Riverway Lagoon
    ‪2 min walk‬
  • Willows Shopping Centre
    ‪7 min walk‬
  • James Cook University
    ‪4 min drive‬
  • Townsville, QLD (TSV)
    ‪12 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Flat-screen TV, DVD player

Apartment, 2 Bedrooms

  • 78 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Apartment, 1 Bedroom

Full-sized fridge, microwave, stovetop, dishwasher

Apartment, 1 Bedroom

  • 62 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Jacana Apartments

Luxury aparthotel with coffee shop/cafe and outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has a conference centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities and tour/ticket assistance are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Jacana Apartments offers 41 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Townsville aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Jacana Apartments, you're just a quick walk from Tony Ireland Stadium. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2013, this luxury aparthotel has 41 apartments over 4 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, a conference centre and laundry facilities
  • Steps from Tony Ireland Stadium and Riverway Lagoon
There's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the luxury Jacana Apartments. Self parking is free. You'll have access to the outdoor pool and health club at a partner property.

This 4.5-star Townsville aparthotel is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • A coffee shop/cafe

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with premium channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the airport
  • On a river

Things to do

  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 buildings
  • 4 floors
  • 41 units
  • Banquet hall
  • Built in 2013
  • Garden
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cots (infant beds) are available for AUD 20.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.00 per stay
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Jacana Apartments
Jacana Apartments Condon
Jacana Condon
Jacana Apartments Apartment Thuringowa Central
Jacana Apartments Apartment
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel Thuringowa Central

Jacana Apartments Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 328 reviews
Rating 8 - Good. 105 out of 328 reviews
Rating 6 - Okay. 12 out of 328 reviews
Rating 4 - Poor. 6 out of 328 reviews
Rating 2 - Terrible. 1 out of 328 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

MARK

Travelled with partner
Dirty trays with remains of cooked food left in the oven. Apartments starting to show signs of age and normal wear and tear.
Stayed 3 nights in May 2025

10/10 Excellent

Angelo

Business traveller
Liked: Cleanliness, room comfort

Great stay

Great location. Great room. Great kitchen. Great shopping around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Renee

Travelled with family
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
Stayed 2 nights in Apr 2025

8/10 Good

Alistair

Travelled with family
Liked: Cleanliness, room comfort

Location is a winnr

Have stayed here a number of times. Room this time not as good (road noise) as last but still OK.
Stayed 6 nights in Dec 2024

4/10 Poor

Pat

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was smelly and very dusty. Oven was dirty and we where not able to use it. Kettle and toaster discusting. Will definitely not stay there again and don't recommend it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kylie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were staying for a local football competition so it was ideally located for our stay, spacious, had everything we needed for a long stay. Only criticism was the shower doors leaked water on the floor a lot.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities
Property was terrific on all accounts. If I need to stay in the area again, definitely booking here.
Stayed 4 nights in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, room comfort

Privacy May Be an Issue for You

I value my privacy which is the main reason I choose to stay in apartments rather than in hotels or with family and friends. I was not impressed by having a group of strangers uninvited walk into my apartment at 8:45 am, without knocking, and without any valid cause - I was just getting out of the shower when I heard them in the corridor and had a few seconds to wrap a towel around my waist. On another point of security, there should be a safe provided in the rooms for laptops, cameras and passports etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

Naomi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
River frontage was nice. Views (3rd floor)
Stayed 2 nights in Aug 2024

8/10 Good

Marie-Chantal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful on the water. Very noisy though.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place very practical and we enjoyed the Foxtel in the room.
Stayed 5 nights in Aug 2024

10/10 Excellent

kattie

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with beautiful views of the river. Walking distance to a varied selection of restaurants, cafes and takeaway as well as the supermarket, plus The Lagoon for a swim, the library and art gallery and plenty of parkland. Apartment was clean, spacious and kitchen functional.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kattie

Stayed 2 nights in Jul 2024

8/10 Good

Brett

Stayed 7 nights in Jun 2024

8/10 Good

Egan

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the room was a good size. We were right on the end next to the road so it was very noisy, hence 4 stars.
Stayed 2 nights in Jun 2024

10/10 Excellent

Elly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location river views
Stayed 3 nights in Jun 2024

8/10 Good

Robbie

Liked: Cleanliness, room comfort
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error. Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit. Also appreciated the extensive walking paths near the facility. We took long walks every day.
Stayed 3 nights in May 2024

8/10 Good

Shane

Travelled with partner
Liked: Property conditions & facilities
It was in a great location
Stayed 3 nights in May 2024

10/10 Excellent

Paarldah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view from balcony and friendly staff.
Stayed 4 nights in May 2024

8/10 Good

Terry, Dysart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
Stayed 9 nights in May 2024

8/10 Good

Kylie

Liked: Cleanliness, property conditions & facilities
The unit had a not so nice smell, washing machine was not working and exhaust fan in laundry was not working either.
Stayed 3 nights in May 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
Stayed 2 nights in Apr 2024

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024