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Kawaguchiya Kinosaki Riverside Hotel

3.5 star property

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Photo gallery for Kawaguchiya Kinosaki Riverside Hotel

Public bath
Premium bedding, in-room safe, iron/ironing board, free WiFi
Massages
Massages
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
880-1 Yushima, Kinosaki-cho, Toyooka, Hyogo, 669-6101
  • Place, Kinosaki Mugiwarazaikudenshokan
    ‪3 min walk‬
  • Place, Kinosaki Onsen Ropeway
    ‪14 min walk‬
  • Place, Hachigoro's Tojima Wetland
    ‪4 min drive‬
  • Airport, Toyooka (TJH-Kounotori - Tajima)
    ‪28 min drive‬

Room options

View all photos for Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 4 Single Futons

View all photos for Washitsu10 (Room Only, Onsen Pass Included)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Washitsu10 (Room Only, Onsen Pass Included)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 6 Single Futons

View all photos for Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Room Only Superior Japanese Western Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room Only Superior Japanese Western Room

  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Superior Japanese Room with Breakfast

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Japanese Room with Breakfast

  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Superior Japanese Western Room from Breakfast

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Japanese Western Room from Breakfast

  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Japanese style Special Room with Breakfast and open bath

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese style Special Room with Breakfast and open bath

  • Sleeps 6
  • 6 Single Futons

View all photos for Special Japanese-Western Room with Outdoor Bath Room Only

Premium bedding, in-room safe, iron/ironing board, free WiFi

Special Japanese-Western Room with Outdoor Bath Room Only

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Special Japanese-Western Room with Outdoor Bath Breakfast

Premium bedding, in-room safe, iron/ironing board, free WiFi

Special Japanese-Western Room with Outdoor Bath Breakfast

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Japanese-Style Suite with Open-Air Bath (Room Only)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese-Style Suite with Open-Air Bath (Room Only)

  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese-Style Suite with Open-Air Bath and Breakfast

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese-Style Suite with Open-Air Bath and Breakfast

  • River view
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Kawaguchiya Kinosaki Riverside Hotel

Along with a full-service spa, this ryokan has a coffee shop/cafe and a 24-hour front desk. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a garden, a front desk safe and a vending machine are on-site.
Kawaguchiya Kinosaki Riverside Hotel offers 33 air-conditioned accommodations with a safe and complimentary slippers. This accommodation offers separate sitting areas. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open selected days.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Kawaguchiya Kinosaki Riverside Hotel. During your stay, you're just a quick walk from Jizo-yu Onsen. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe and a vending machine
  • On-site recreation includes hot springs
  • Within a 15-minute walk of Kinosaki Mugiwarazaikudenshokan and Kinosaki Onsen Ropeway
  • Free local-area shuttle service
There's a coffee shop/cafe on site. Public spaces have free WiFi. As a guest of Kawaguchiya Kinosaki Riverside Hotel, you'll find a full-service spa and hot springs. Kawaguchiya Kinosaki Riverside Hotel also features a vending machine, a garden, and shopping on site. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Toyooka ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Massage
  • Private outdoor bath (no minerals) in communal space
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Requests for food allergies or dietary restrictions including vegan and gluten-free diets cannot be accommodated. Guests who wish to bring their own food must contact this property in advance of arrival.
Guests who wish to book dinner must arrive at the property before 5 PM.
This property offers shuttle pickup service from Kinosaki Onsen Station only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

This property charges a fee to access the outdoor private bath.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Kawaguchiya Kinosaki Riverside Hotel.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel
Kawaguchiya Kinosaki Riverside Toyooka
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside Hotel Ryokan
Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel Ryokan Toyooka

Kawaguchiya Kinosaki Riverside Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 170 reviews
Rating 8 - Good. 47 out of 170 reviews
Rating 6 - Okay. 8 out of 170 reviews
Rating 4 - Poor. 1 out of 170 reviews
Rating 2 - Terrible. 0 out of 170 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Carole

Travelled with group
Liked: Cleanliness
Great location. Staff were friendly and helpful. The hotel onsen is relaxing and well maintained.
Stayed 3 nights in Nov 2025

10/10 Excellent

Melessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating. The hotel and onsen were very nice and the breakfast was delicious. I highly recommend this place for your stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Zachary

Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrific stay! Staff and facilities were incredible!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What made this stay unforgettable was the staff. Every single person was extremely helpful and wanted to make our stay the very best they could. They went above and beyond every single day, from making sure we had umbrellas if it was going to rain, to waiting outside at the bus stop with us when it was running late to make sure we got where we wanted to go. Always so friendly and helpful. One day it had been raining and I was wet and cold and one of the staff went and made me a fresh cup of coffee, when no one else was even in the lobby, just so I could warm up. We will stay at here every trip to Kinosaki Onsen. And we will be back many times, as this charming town was the highlight of our trip to Japan. It’s one of those towns that you never want to leave. The room was huge. There was a living room area with a large table and a TV and another smaller table with two chairs by the balcony. There were two bathrooms and a separate sleeping area that also had two sitting areas, one by the balcony with a massage chair and another larger table where complimentary tea and local sweets were available.
The living area
The sleeping area.
Stayed 2 nights in Oct 2025

10/10 Excellent

ANH

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staffs are friendly and helpful. The room is clean and welcoming. We would definitely come back and stay at this hotel again.
Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were incredibly friendly and accommodating they picked us up from the train station. The hotel itself was absolutely beautiful and one of a kind stay must recommend for anyone going to this town.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean room. Our room had a private onsen which was perfect! Loved how open the space felt too and sleeping on the floor was a lot more comfortable than anticipated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are no words to describe how wonderful this hotel was. I was grateful for the free shuttle to and from the property.The staff was outstanding and friendly. The onsen was excellent and the city itself was lovely. We had the stay of a lifetime and hope to be back as soon as we can. Many thanks for the excellent hospitality.
Stayed 1 night in Oct 2025

10/10 Excellent

kay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff and service. Room was roomy and comfortable. I left something at the facility and they shipped it for me (I paid the shipping fee). In house bathhouse was wonderful.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hot spring within the hotel and excellent breakfast and dinner options (Kaiseki). The variety was very impressive. The Onsen pass for the onsens within the town was also very helpful. Staff were all very friendly and polite and can also rent a nice kimono during the stay. Room size also very spacious. Traditional and great Japanese hospitality. Would high recommend and stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old fashioned onsen hotel with its own bath and private baths on level 6 for hire. Both breakfast and dinner Kaiseki were wonderful and very yummy! Easy walk to the other onsens in town and beautiful view along the river too. The hotel also offers shuttle service to and back from the train JR station although it is also within walking distance. Would definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

LINDSAY

Very kind and hospitable
Stayed 2 nights in Oct 2025

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , definitely recommend staying here. We had a meal at the hotel 1 night and it was a fantastic experience. The Spa at the hotel was absolutely amazing, very clean and staff were very friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Hsin-Yiu

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was outdated, so did the room. The receptionist helped us checked in was cold. She did her job well but we could feel that she didn’t care much. The hotel hot spring area was also outdated. We were disappointed the first day. However the next day breakfast was good. (We felt that we were in a different hotel!) The staffs were really nice. We met the owner who is 88 years old. She is a lovely lady! We are glad that we left the hotel at a good note.
Stayed 1 night in Oct 2025

10/10 Excellent

Melaine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100/10! Amazing stay, very friendly staff, beautiful yukata selection for women. The facilities in the hotel were amazing as well. I really enjoyed my stay!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

calvin

Stayed 2 nights in Sep 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Onsen on the smaller size but overall it was a nice hotel, rooms spacious and clean
Stayed 1 night in Jul 2025

8/10 Good

Alka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location though could use some updating. The staff was nice but be prepared to use Google Translate. They gave written instructions on how to wear a yukata though I was a bit disappointed with the selection. I saw much prettier ones on the street. Also it would be good to have a nicer bag to carry things from onsen to onsen. Breakfast and dinner were excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yvonne, Canaan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay in one of the deluxe Japanese rooms. It was a treat for us and we felt well taken care of. We chose the half board option and the food and service felt special. The accommodation is just off the main strip but still very close. We really enjoyed our 2 nights. I would have liked to choose between an upper floor or lower floor as I pictured having a garden attached to our open air bath (I am probably being unrealistic so this is on me!), but it was still very lovely!
Stayed 2 nights in May 2025

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful ryokan with excellent service and delicious food! We wished we booked a few extra days!!
Stayed 2 nights in Apr 2025